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    Help with Helpy

    Scheduled Pinned Locked Moved IT Discussion
    ubuntu 14.04helpyopen source help desk
    39 Posts 10 Posters 5.2k Views
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    • DustinB3403D
      DustinB3403
      last edited by

      It wants you to make a backup of the existing "stock" file.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        rake is like make but for Ruby instead of C.

        1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          And then to create a database key, and copy that key to the actual database.

          1 Reply Last reply Reply Quote 0
          • T
            tiagom
            last edited by

            Create a secret token for rails apps and copy it into those two files.

            1 Reply Last reply Reply Quote 0
            • IRJI
              IRJ
              last edited by

              Ok so I run
              rake secret

              Then it gives me a key. Then I copy that key to those two files?

              1 Reply Last reply Reply Quote 1
              • IRJI
                IRJ
                last edited by

                Do I just add it to the bottom of both of those files?

                1 Reply Last reply Reply Quote 0
                • AmbarishrhA
                  Ambarishrh
                  last edited by

                  Never heard of helpy before, looks interesting!

                  1 Reply Last reply Reply Quote 1
                  • wirestyle22W
                    wirestyle22 @IRJ
                    last edited by

                    I have been looking for something like this for a long time. Sweet.

                    1 Reply Last reply Reply Quote 0
                    • IRJI
                      IRJ
                      last edited by

                      I am on my 4th attempt of the install. The ruby stuff is definitely screwing me up.

                      wirestyle22W 1 Reply Last reply Reply Quote 0
                      • wirestyle22W
                        wirestyle22 @IRJ
                        last edited by

                        @IRJ I wouldn't have the foggiest either man. That's what learning is though!

                        IRJI 1 Reply Last reply Reply Quote 1
                        • IRJI
                          IRJ @wirestyle22
                          last edited by

                          @wirestyle22 said in Help with Helpy:

                          @IRJ I wouldn't have the foggiest either man. That's what learning is though!

                          I am getting a little further each time now. Maybe this next install attempt will work 🙂

                          wirestyle22W 1 Reply Last reply Reply Quote 2
                          • IRJI
                            IRJ
                            last edited by

                            The installation guide definitely isn't the best.

                            1 Reply Last reply Reply Quote 0
                            • wirestyle22W
                              wirestyle22 @IRJ
                              last edited by

                              @IRJ said in Help with Helpy:

                              @wirestyle22 said in Help with Helpy:

                              @IRJ I wouldn't have the foggiest either man. That's what learning is though!

                              I am getting a little further each time now. Maybe this next install attempt will work 🙂

                              One thing I noticed with Linux is most guides have you run commands but don't explain what the commands are actually doing very well. I end up looking up every command that is run in a guide and create a definitions list for myself so I can learn the concepts of what I'm actually doing and why. I try to compare guides too and ask questions so I can determine what best practice really means with this stuff.

                              IRJI 1 Reply Last reply Reply Quote 3
                              • IRJI
                                IRJ @wirestyle22
                                last edited by IRJ

                                @wirestyle22 said in Help with Helpy:

                                @IRJ said in Help with Helpy:

                                @wirestyle22 said in Help with Helpy:

                                @IRJ I wouldn't have the foggiest either man. That's what learning is though!

                                I am getting a little further each time now. Maybe this next install attempt will work 🙂

                                One thing I noticed with Linux is most guides have you run commands but don't explain what the commands are actually doing very well. I end up looking up every command that is run in a guide and create a definitions list for myself so I can learn the concepts of what I'm actually doing and why. I try to compare guides too and ask questions so I can determine what best practice really means with this stuff.

                                I am trying to learn ruby.

                                1 Reply Last reply Reply Quote 0
                                • V
                                  Veet
                                  last edited by

                                  Heard of it last year, and Demo'ed it a couple of months back .. Nice GUI ...

                                  btw, it's developed by a guy named "Scott Miller" ...

                                  JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 3
                                  • JaredBuschJ
                                    JaredBusch @Veet
                                    last edited by

                                    @Veet said in Help with Helpy:

                                    Heard of it last year, and Demo'ed it a couple of months back .. Nice GUI ...

                                    btw, it's developed by a guy named "Scott Miller" ...

                                    How is the reporting side? there is nothing listed except "google analytics" blasted on every page.

                                    V 1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @Veet
                                      last edited by

                                      @Veet said in Help with Helpy:

                                      Heard of it last year, and Demo'ed it a couple of months back .. Nice GUI ...

                                      btw, it's developed by a guy named "Scott Miller" ...

                                      Their on to me.

                                      1 Reply Last reply Reply Quote 1
                                      • IRJI
                                        IRJ
                                        last edited by IRJ

                                        The tutorial is definitely outdated and needs to be updated.

                                        1 Reply Last reply Reply Quote 0
                                        • T
                                          tiagom
                                          last edited by

                                          Do you just want to play with it or run it in a live environment?

                                          IRJI 1 Reply Last reply Reply Quote 0
                                          • IRJI
                                            IRJ @tiagom
                                            last edited by

                                            @tiagom said in Help with Helpy:

                                            Do you just want to play with it or run it in a live environment?

                                            I want to use it for personal use and have an area to submit tickets on my website.

                                            1 Reply Last reply Reply Quote 0
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