Loosing good account reps seems to be the norm in the SBM... a sales person often seems to start out on the SMB desk, if they excel, they are promoted to other desks. This has happened to me at least three times across different vendors.
Oh, one thing I was really curious about too, would it make sense to get an extra drive as a hot spare? Normally with OBR10 and spinning HDD, I'd put every spindle into the array, but since SSDs are going to give me plenty of IOPS and capacity, I didn't know if it is a good/bad idea with OBR5.
The rule of "no hot spare ever" for RAID 5 still applies. If you were going to do this, you would do OBR 6. OBR6 can make loads of sense here, but OBR5 + HS does not.
But it is up to you, depends on cost and risk aversion.
I don't care about the hardware, but I have always bought Dell because the onsite warranty costs were better.
I have clients that prefer one thing or another for whatever reason. But I care not.
I'm not sure I understand brand loyalty especially where servers are concerned. They are commodity hardware now, and have been for the past several years, get what you need for the moment at the best price and move on.
You are reading something into what I said. I said I buy dell because the warranty is cheaper. Period. I did not say anything about the parts. I also have not bought a new server in years. Last few have been from XByte.
Nope, not reading anything into what you said. Using your comment, that your customers have a preference, to spring board to something else.
Those preferences don't matter though, because they are just responses to marketing. They are not IT people and have no idea. Thankfully there is no difference as we have all said.
Thankfully just a PERC, so pop out the old one, pop in the new, enjoy your coffee.
I know we've been over this before, but is there any way to ensure that doesn't blow a second drive? Or is that mainly age related, with a little bit of bad luck thrown in?
Ensure? No, that's never an option. But replacing a drive in mirrored RAID (RAID 1, RAID 10) does not increase the risk of another drive blowing. That's part of parity RAID, not mirrored. So you protect the "other" drives from blowing my choosing mirrored RAID from the outset.
I think that you are probably stuck making an in-person appearance if your colo facility does not offer a KVM hook up for you.
Offered, but if I spin up a new asterisk instance on this new server and migrate my settings, I can can turn off the old one and will need to go on site to reconfigure those drives and install server 2012 data center on it anyway. So I will just do it all at the same time.