So we didn't figure out a good explanation for the exact issue. We did discover that the customer left devices plugged into the modem forcing Cox into DHCP instead of static causing all kinds of issues.
@jaredbusch Thanks for this link. I'll give it a try. I hope UBNT did not trim the CLI down too much on the USG. I now better understand why Edge series is still the prefered choice for deployment among many:slightly_smiling_face:
Especially now that UNMS is available, that's pretty slick.
UNMS 0.12.0 (currenlty in alpha) will add the CLI to the web interface.
That's very exciting. So much good stuff happening with UNMS.