@Obsolesce said in What is the Latest With SodiumSuite?: Or strictly hosted helpdesk? For now.

Supposedly Foreman also works with Salt, I've only used it with Puppet though.

@wls-itguy said in MAC HD monitoring: @scottalanmiller said in MAC HD monitoring: @dustinb3403 said in MAC HD monitoring: SodiumSuite would likely be a great candidate here. It's silent (besides your installation) and it's free. Other option could be Nagios or Zabbix SS doesn't do email alerts (yet) If I wasn't aware of the trouble that Macs are giving you I'd downvote this response Ha, it's funny because it's true.

@wls-itguy said in Duplicate machines: @scottalanmiller said in Duplicate machines: What are the IDs of the two? I'm sure this is a silly question but how do I find the IDs? These are Windows boxes. I just realized that there is no reliable way to do so. Look under the FQDN, sometimes it gets put there (a bug on the list to be fixed.)

@wls-itguy said in Installing the agent: @scottalanmiller said in Installing the agent: @wls-itguy said in Installing the agent: @scottalanmiller Debian 9 Ah, okay. That is a new combination. So Debian 9 on there is different than "normal" Debian 9. Might be a repo issue. It is checking in so not sure what the deal was. Oh sure, the one thing that actually works, fails on the way to doing it. lol

@tim_g said in Anyone Running Arch Linux: I tried it on my ASUS ROG, but the fans were constantly running at 100%. Other than that, Arch worked the best on it. It's very up to date, in general.

In Firefox, would adjusting one of these help with the timeout issue on SodiumSuite? about:config

@tim_g said in SodiumSuite Agent Poll Interval: @scottalanmiller said in SodiumSuite Agent Poll Interval: @tim_g said in SodiumSuite Agent Poll Interval: It was over many hours yesterday. I rebooted and verified the service was running. I also allowed the port to be open. I'll check later today to see if it still isn't showing up on the dashboard. No port is needed inbound, outbound only. Ya outbound is open by default on Windows. Right, by default, nothing needs to be done for ports.

@dashrender said in SodiumSuite Helpdesk Time: @dbeato said in SodiumSuite Helpdesk Time: IN NJ for example I can bill by the minute, I used to bill in 8 or 12 minutes increments. Seems arbitrary - did you have a reason for that? I bill clients on the 15 min, have to include the transition time they are costing me. It's all arbitrary.

@travisdh1 said in SodiumSuite Helpdesk View: @dbeato I was going to ask about this. I've seen this on every size screen I look at the helpdesk on. Yeah, it is very strange.

@dashrender said in SodiumSuite Helpdesk Emails: Are they really? It's possible they are using gmail as a relay, it's also possible they email direct, but that Send From is just listed as his address. Definitely things to look into for SPF related blocking, etc. Nothing is blocked so I see it is directly.

@quixoticjeremy said in Sodium Suite Asset Management: @dbeato Lot's of good stuff here. I've been in a bit of a transition (had to make some changes so that I actually had money to pay the bills) so that slowed how quickly I was pumping out fixes but I think we're getting to a point where I'm almost back on track. I'll be looking into all these hopefully later today. I definitely understand that! Just getting it out there what I found out.

It works, I tested it with the EICAR test, even though it wouldn't be a threat on Linux. Paste the following line in an extension-less file, for example, just "test". Not "test.txt". X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H* Then see if your AV kills it.

@scottalanmiller Wish I could blame one of the newbies on that one but it's more likely a result of a 72 hour binge coding session that never got fixed.... oh well.

Hey there @openit glad that you are interested in SodiumSuite. The first management feature rolled out today. It's not much but it is a good preview of things to come, I think.

@mattbagan said in Account Creation: @scottalanmiller said in Account Creation: @mattbagan said in Account Creation: @scottalanmiller said in Account Creation: @dafyre said in Account Creation: @mattbagan or one of the mods... Can you add tags to the post? It's in the SS section, but yes. Correct location for this? Yes, correct location. That's what I thought but they confused me. When you make a new topic or edit an existing one (first post only), you have the option to add tags to it. Tags are below the post entry section. If you go back and edit the top post you will see what we are talking about as it seems a mod has added the sodiumsuite tag already.

@scottalanmiller said in The ads in SS: @travisdh1 said in The ads in SS: @scottalanmiller said in The ads in SS: @travisdh1 said in The ads in SS: @scottalanmiller said in The ads in SS: And there is talk of them going away, too. Because ML is getting more adds and doesn't need them?! Huh? I was hoping the placeholders were going away because MangoLassi is getting more adds to run and doesn't need placeholders anymore. There is no association between the two. What are you talking about? Ah, I was confused thinking those were ML adds, not SS /me #fail.

@jaredbusch said in Sodium: Session Timed sign out: @quixoticjeremy said in Sodium: Session Timed sign out: @gjacobse said in Sodium: Session Timed sign out: @Sodium has come a long way in the last few months. But currently with the 20 minute signout - it's not something I can really use. It's just really impractical for me to return from addressing a issue after 15 - 20 minutes and have to sign in again... Duly noted. This was a security choice but as this is not the first time I've heard this we will be looking into changing this. Don’t choose for me. Give me a remember me button that makes it last 24 hours at a minimum. Keep 20 minutes if you want for those that don’t check it. This a Chrome-esque disaster. You can recommend all you want, but you cannot force me to do something. I will si ply not use you. I think you're absolutely right. It all needs to simply be options to select from.

I think using a different term than Agent here makes more sense. I don't want to manage Agents, but Assets. Once there are non-agent entities that need to be grouped, this will be all the more confusing.

@scottalanmiller Thanks. Thought I had done that, lol.

We think that the issue was tied to performance. We saw the system being driven really hard, there is a lot going on behind the scenes. Our infrastructure upgrade this morning seems to have addressed the issue well.

@danp said in Sodium --: Just checked in Chrome and I get this -- Exception in template helper: TypeError: Cannot read property 'company' of undefined at Object.unitGroups (https://sodium.waxquixotic.com/app.js?hash=9a69b28b89efe0a1f976612c19bd1154b5baa7e4:1656:35) at https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:185:18 at https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:112:41 at https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:191:182 at Function.Template._withTemplateInstanceFunc (https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:714:12) at https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:191:74 at Object.Spacebars.call (https://sodium.waxquixotic.com/packages/spacebars.js?hash=ebf9381e7fc625d41acb0df14995b7614360858a:14:14) at https://sodium.waxquixotic.com/app.js?hash=9a69b28b89efe0a1f976612c19bd1154b5baa7e4:1:31142 at Blaze.View.<anonymous> (https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:172:181) at https://sodium.waxquixotic.com/packages/blaze.js?hash=f33d3dfed63a491d24e3aa07ad66c24b5fe8c761:120:252 That's just initial load. Won't effect anything. the client side threw that error before it read from the server side subscription. I just don't have a catch wrapped around it yet. Not a big deal.

@gjacobse said in Sodium: Custom Ticket Views: @danp said in Sodium: Custom Ticket Views: @quixoticjeremy said in Sodium: Custom Ticket Views: that being said it's being worked on from the standpoint of logins should timeout ....overnight.... so you should have to login in the morning anyways. Has this change been pushed out? FWIW, I didn't get auto-logged out overnight. I dont' get auto-logged out either. No one does yet.

@quixoticjustin said in Sodium: Apply Updates: Yeah, lots of cleaning up needed for the patch system. It is early and mostly works, but leaves a lot to be desired yet We are working on a design for a patching dashboard that will give a lot more power specifically around patching. Exactly, not a lot going to be fixed up on the way it looks currently when a lot of work is going to be going into this in the near future to give a lot more functionality.

@danp said in Sodium: Ticket layout: @scottalanmiller said in Sodium: Ticket layout: Having delete anywhere that people look at it all of the time is probably bad. That's a super special case button that should almost always route to a manager for approval and should be trivially disabled as it often would need to be forbidden. Along this lines, perhaps this should be a setting under Group Permissions. This could definitely be a good route to go with this.