@g.jacobse said:

Maybe try starting here?
Dublin Qwik Pack & Ship (FedEx Authorized ShipCenter) 115 Dominion Dr (540) 674-6891

I tried that one too. Same they just say "let me transfer you to someone who can help with that." then you get tossed to the main menu of the 1-800 number.

The only option besides waiting til next Friday for them to attempt delivery after Saturday (as they've still try to deliver Saturday even though I told them it's not possible.) was to have it held at a fedex location, 50 miles away. The ones in Dublin and Christiansburg the rep said wasn't currently available as an option (it usually is just isn't right now for some reason.) I'm really starting to think Amazon needs to open a Shipping company with awesome customer service.. All shipping companies seem to suck now.