Ubiquiti AP Issues
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I have an Ubiquiti AP which I seem to be having some issues with.
I am sitting here at my desk in the basement and having some trouble with throughput / drop outs. Right now I have Wifi Analyzer running on my Samsung and while both the primary and guest SSIDs are reporting nearly -60db, the Guest SSID just dropped to -100 (loss of signal).
There are times that this seems to happen to my primary SSID and I have no connection. The AP is plugged into a POE unit plugged into a UPS unit, so power is filtered.
What could be causing this - the AP is within a year of purchase.
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Anything happening in the house? Microwave oven being used or something that might be generating interference?
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@scottalanmiller said:
Anything happening in the house? Microwave oven being used or something that might be generating interference?
Currently I am the only one here.
Item to note, I used the Wifi Analyzer and found that I was using the same channel as my neighbor (default). So I moved it to another channel the the theory that there was some collisions.
Pop up just told me that 'Scan to PC is no longer available' meaning my laptop could not communicate with my HP OfficeJet Pro 8620.
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@g.jacobse I'm assuming the AP is in the basement?
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@johnhooks said:
@g.jacobse I'm assuming the AP is in the basement?
It is on the first floor
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@g.jacobse Did you do a wall or ceiling mount? I have one at home, and put two in at work but did all wall mounts. Coverage seems great that way.
One other thing to try might be to do a hard reset and rejoin it to the controller. -
@johnhooks said:
@g.jacobse Did you do a wall or ceiling mount? I have one at home, and put two in at work but did all wall mounts. Coverage seems great that way.
One other thing to try might be to do a hard reset and rejoin it to the controller.The goal is to mount it in the ceiling, but it has not happened yet due to attic temperatures... I've gone through other APs which just don't seem to have the coverage, I like the Ubiquiti and about 90% of the time I have no issues with it (I watch Netflix on my iPad and laptop across it.
Still checking..
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Attic mount? Unless the attic is your main use area, I would avoid that. APs are best on the main floors high on the walls. Like a smoke detector. You want it on the busiest, most central floor if possible. Not going through extra ceilings to get to users.
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@scottalanmiller said:
Attic mount? Unless the attic is your main use area, I would avoid that. APs are best on the main floors high on the walls. Like a smoke detector. You want it on the busiest, most central floor if possible. Not going through extra ceilings to get to users.
Sorry - yes,.. I just have to cable it via that attic. It would be actually placed in the living space and look no different than the smoke detectors (as you mentioned).
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Is the heat in the attic only an issue because you don't want to go up there and put in the cabling while it is so hot?
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@scottalanmiller said:
Is the heat in the attic only an issue because you don't want to go up there and put in the cabling while it is so hot?
Yes, whilst it may just be 80deg on the ground, it could be well over 100 in the attic. I can stand in my attic and walk end to end without obstructions. Cabling wise it will be easy as I just have to drop a 1/2" hole for the cable in the ceiling, and then drop the cable down the pipe I have just for that sort of thing.
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@g.jacobse said:
@scottalanmiller said:
Is the heat in the attic only an issue because you don't want to go up there and put in the cabling while it is so hot?
Yes, whilst it may just be 80deg on the ground, it could be well over 100 in the attic. I can stand in my attic and walk end to end without obstructions. Cabling wise it will be easy as I just have to drop a 1/2" hole for the cable in the ceiling, and then drop the cable down the pipe I have just for that sort of thing.
My folks just had their AC and duct work replaced. It was 150 degress in the attic. I don't blame you for not going up there!
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Giggles and Spice - Could be a issue with the firmware
https://community.ubnt.com/t5/UniFi-Wireless/clients-complain-about-dropping-from-connecting-to-unifi-ap-lr/m-p/480623#U480623
