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    who had used webphone in freePBX

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said:

      @Reid-Cooper said:

      Does the web phone have it's won extension built in? Or does it load a generic SIP client and let the user input an extension and password?

      There would be no need for an extension because the whole thing runs in a browser.

      Yes, still need an extension. Not sure what you mean by running in a browser meaning that it does not need an extension. A softphone loaded in a browser or loaded as a .NET app or running in Java is all the same, just a SIP client.

      DashrenderD 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said:

        Yeah, you're right. For Skype links to work, you have to have Skype installed.

        That will work with any softphone and link detection. But since people don't use standard SIP phones, it makes it difficult.

        1 Reply Last reply Reply Quote 0
        • IT-ADMINI
          IT-ADMIN @Reid Cooper
          last edited by

          @Reid-Cooper said:

          Does the web phone have it's won extension built in? Or does it load a generic SIP client and let the user input an extension and password?

          it has it own extension and username and password, it is like a softphone with the difference that webphone is not a software but rather it is a piece of code, it is a very useful way to make your costumers call you freely and internationally

          scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @IT-ADMIN
            last edited by

            @IT-ADMIN said:

            webphone is not a software but rather it is a piece of code

            That's all software is, a piece of code 🙂

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said:

              @Dashrender said:

              @Reid-Cooper said:

              Does the web phone have it's won extension built in? Or does it load a generic SIP client and let the user input an extension and password?

              There would be no need for an extension because the whole thing runs in a browser.

              Yes, still need an extension. Not sure what you mean by running in a browser meaning that it does not need an extension. A softphone loaded in a browser or loaded as a .NET app or running in Java is all the same, just a SIP client.

              oh...lol - by extension I thought he meant .exe or .txt - I see now that he meant PBX extension.. yeah you're right, the user will need one.
              lol

              1 Reply Last reply Reply Quote 1
              • DashrenderD
                Dashrender @IT-ADMIN
                last edited by

                @IT-ADMIN said:

                @Reid-Cooper said:

                Does the web phone have it's won extension built in? Or does it load a generic SIP client and let the user input an extension and password?

                it has it own extension and username and password, it is like a softphone with the difference that webphone is not a software but rather it is a piece of code, it is a very useful way to make your costumers call you freely and internationally

                Sure, but how many users can use it at one time?

                scottalanmillerS IT-ADMINI 2 Replies Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @Dashrender said:

                  Sure, but how many users can use it at one time?

                  Presumably each one gets it's own extension. So effectively unlimited.

                  1 Reply Last reply Reply Quote 0
                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    @scottalanmiller said:

                    That's all software is, a piece of code 🙂

                    i mean by not a software the fact that it is not a seperate applicaion that you run on your computer but rather a piece of code running on the webpage 🙂

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @IT-ADMIN
                      last edited by

                      @IT-ADMIN said:

                      i mean by not a software the fact that it is not a seperate applicaion that you run on your computer but rather a piece of code running on the webpage 🙂

                      I knew what you were trying to say. 🙂

                      Although it is still important to remember conceptually, as it often confuses people, that all that is happening in the web page is that a full software application is being downloaded automatically and run on the desktop. It's still full software, just does not persist to the disk.

                      IT-ADMINI 1 Reply Last reply Reply Quote 0
                      • IT-ADMINI
                        IT-ADMIN @Dashrender
                        last edited by IT-ADMIN

                        @Dashrender said:

                        Sure, but how many users can use it at one time?

                        the webphone is considered an outside line like a PSTN line or a PRI trunk or a VOIP trunk....it is not an internal extension
                        to understand the concept take a look on this article
                        http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html

                        ? 1 Reply Last reply Reply Quote 0
                        • IT-ADMINI
                          IT-ADMIN @scottalanmiller
                          last edited by IT-ADMIN

                          @scottalanmiller said:

                          Although it is still important to remember conceptually, as it often confuses people, that all that is happening in the web page is that a full software application is being downloaded automatically and run on the desktop. It's still full software, just does not persist to the disk.

                          i understand what you mean,

                          1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @IT-ADMIN
                            last edited by

                            @IT-ADMIN said:

                            Hi everybody...

                            did anyone try webphone in freePBX ?? because i used this option in the ozeki XE IP PBX, it is sort of html code that you insert in your webpage so that your costumers can call you freely from your website like this image :

                            2015-08-10_130015.png

                            please if anyone had set up this before in freePBX , help me do that

                            I wouldn't use it. this will tie directly into your PBX. That also makes logging calls harder to know where they came from they will basically seem internal and could have some legal implications.

                            I'd just use the standard TEL: links to their sip client, sykpe or smart phone will allow them to call from their own number.

                            1 Reply Last reply Reply Quote 0
                            • ?
                              A Former User @IT-ADMIN
                              last edited by A Former User

                              @IT-ADMIN said:

                              the webphone is considered an outside line like a PSTN line or a PRI trunk or a VOIP trunk....it is not an internal extension

                              Not really. It's a directly connected extension just like an internal phone. Sure they may be rules on it but that doesn't change the fact that it's on your PBX.

                              scottalanmillerS IT-ADMINI 2 Replies Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller @A Former User
                                last edited by

                                @thecreativeone91 said:

                                @IT-ADMIN said:

                                the webphone is considered an outside line like a PSTN line or a PRI trunk or a VOIP trunk....it is not an internal extension

                                Not really. It's a directly connected extension just like an internal phone. Sure they may be rules on it but that doesn't change the fact that it's on your PBX.

                                In Asterisk, and with some other PBXs, you can designate extensions as being external. It's a weird thing but because the VoIP trunks are external (but are just SIP lines like any phone) the idea that there is an internal side and an external side is purely one of logic in the PBX. He's right, the web phone clients can be turned into fully external and connect no differently than any non-internal SIP call.

                                1 Reply Last reply Reply Quote 0
                                • IT-ADMINI
                                  IT-ADMIN @A Former User
                                  last edited by IT-ADMIN

                                  @thecreativeone91 said:

                                  @IT-ADMIN said:

                                  the webphone is considered an outside line like a PSTN line or a PRI trunk or a VOIP trunk....it is not an internal extension

                                  Not really. It's a directly connected extension just like an internal phone. Sure they may be rules on it but that doesn't change the fact that it's on your PBX.

                                  even a VOIP trunk is an extension, but who say this is internal or external, the configuration who decide that,

                                  ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                                  • ?
                                    A Former User @IT-ADMIN
                                    last edited by

                                    @IT-ADMIN said:

                                    even a VOIP trunk is an extension, but who say this is internal or external, the configuration who decide that,

                                    a SIP trunk isn't an extension.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @IT-ADMIN
                                      last edited by

                                      @IT-ADMIN said:

                                      even a VOIP trunk is an extension, but who say this is internal or external, the configuration who decide that,

                                      Exactly. The VoIP Trunk is a SIP extension like any other. An external user can call you outside of that trunk via anonymous SIP to SIP calling too. This is basically what you are enabling for someone in doing this. Just setting it up so that they don't have to set it up themselves.

                                      ? 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @A Former User
                                        last edited by

                                        @thecreativeone91 said:

                                        a SIP trunk isn't an extension.

                                        In Asterisk it is. It's just another SIP connection.

                                        1 Reply Last reply Reply Quote 0
                                        • IT-ADMINI
                                          IT-ADMIN
                                          last edited by

                                          the fact that a webphone is an outside line is its ability to accept multiple calls in one time not like internal extension one person can call in one time

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • ?
                                            A Former User @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            @IT-ADMIN said:

                                            even a VOIP trunk is an extension, but who say this is internal or external, the configuration who decide that,

                                            Exactly. The VoIP Trunk is a SIP extension like any other. An external user can call you outside of that trunk via anonymous SIP to SIP calling too. This is basically what you are enabling for someone in doing this. Just setting it up so that they don't have to set it up themselves.

                                            That's actually not trunk a SIP trunk and extension aren't the same.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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