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    MS Office 365 Video

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    • M
      Marc @Dashrender
      last edited by

      @Dashrender yeah should. You see any issues?

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      • scottalanmillerS
        scottalanmiller @Marc
        last edited by

        @Marc said:

        Was this in the desktop or directly from your iPhone?

        Trying from the iPhone app directly off of the phone. Only about a ten second video.

        I choose the video, it compresses, I add a title and hit "Upload".....

        It never uploads. It always shows two videos uploading instead of one (very confusing, seems like something is wrong there) and the video never actually uploads. The site just says "processing" for forever which is confusing as the issue is that it didn't upload, not that it is processing at all.

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        • M
          Marc @scottalanmiller
          last edited by

          @scottalanmiller let me go try from my wife's iPhone. Upload should work but haven't tested it in a while.

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          • scottalanmillerS
            scottalanmiller @Marc
            last edited by

            @Marc said:

            Would love to help if there are issues, so you give it a fair chance.

            Thanks for popping in to help out!

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            • scottalanmillerS
              scottalanmiller
              last edited by

              It always stops around 53% and just says "Upload Error" in the iPhone app. It's only a ten second vid and uploads to YouTube work all of the time from the same device and same network.

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              • scottalanmillerS
                scottalanmiller
                last edited by

                Here is what the web page shows when the upload fails. This is a very misleading message given that the video hasn't uploaded and is no longer trying.

                Screen Shot 2015-07-31 at 10.06.05 PM.png

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                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Made a new three second video to see how this changes the process.

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                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    This time it went to 100%, now it says that it is processing.

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                    • M
                      Marc
                      last edited by

                      Trying a 10sec video myself from app now too.

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                      • M
                        Marc
                        last edited by

                        Mine finished and now says processing. Sorry you are seeing that weirdness. Not sure what it could be. Try a different clip?

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          what is the name of the app on Windows phone? I don't see it, perhaps it's not enabled on my O365 account? or I don't know where to look?

                          M 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Marc
                            last edited by

                            @Marc said:

                            Mine finished and now says processing. Sorry you are seeing that weirdness. Not sure what it could be. Try a different clip?

                            Tried a different clip and being super short (3 seconds) uploaded completely differently. Waiting to see if the processing completes. So far, it has not.

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                            • M
                              Marc @Dashrender
                              last edited by

                              @Dashrender sorry no win phone app. Login via browser. We have responsive pages so they look good on mobile.

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                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Three second clip appears to have finished processing. Waiting for it to load here (Central America.)

                                Took a new fifteen second video in the app itself to see if that can upload. The taking, processing and uploading is all quite different when done through the app itself.

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                                • M
                                  Marc
                                  last edited by

                                  Yeah my 10 second clip finished processing and is playable now too in my test demo tenant in prod. I took the video in the app itself. I'll try picking one from my camera roll like you did originally and see if that has any issues that I can repro myself.

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                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Doh!

                                    Screen Shot 2015-07-31 at 10.20.53 PM.png

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                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Okay, got the three second clip working, had to move to Chrome since I have no Flash.

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                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        That 15 second clip that I took is still uploading but at a snail's pace. i wonder why the three second clip took like under ten seconds but after several minutes the fifteen second one is nowhere near halfway yet.

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                                        • M
                                          Marc @scottalanmiller
                                          last edited by

                                          @scottalanmiller Here is our browser support matrix. Only need flash on certain OS/Browser combinations. For Chrome we use HTML5 and MSE to adaptively stream MPEG-DASH.

                                          https://support.office.com/en-ca/article/Meet-Office-365-Video-ca1cc1a9-a615-46e1-b6a3-40dbd99939a6#BKMK_WatchingVideo

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                                          • M
                                            Marc @scottalanmiller
                                            last edited by

                                            @scottalanmiller Not sure. We are built on top of SharePoint Online. So depending on how well uploads from your location to SPO works will determine how well uploaded videos into O365 Video work.

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