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    Sanity check: Print Server upgrade

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    • DashrenderD
      Dashrender @dafyre
      last edited by

      @dafyre said:

      @Dashrender said:

      @Carnival-Boy said:

      So will the Windows 7 clients install the 2012R2 driver? Or if I install additional drivers on the server, will the client know which one to install?

      Generally - yes, Windows 7 will install the 2012R2 driver because they are typically the same.

      As long as you are using the same bit-ness versions, if I understand right... (IE: Win7 x64 will work with Server 2012 x64 print drivers)?

      Correct.

      1 Reply Last reply Reply Quote 0
      • coliverC
        coliver @dafyre
        last edited by

        @dafyre said:

        @Dashrender said:

        @Carnival-Boy said:

        So will the Windows 7 clients install the 2012R2 driver? Or if I install additional drivers on the server, will the client know which one to install?

        Generally - yes, Windows 7 will install the 2012R2 driver because they are typically the same.

        As long as you are using the same bit-ness versions, if I understand right... (IE: Win7 x64 will work with Server 2012 x64 print drivers)?

        You can load x32 drivers into the server as well and the client will choose the correct one.

        ? 1 Reply Last reply Reply Quote 0
        • ?
          A Former User @coliver
          last edited by

          @coliver said:

          @dafyre said:

          @Dashrender said:

          @Carnival-Boy said:

          So will the Windows 7 clients install the 2012R2 driver? Or if I install additional drivers on the server, will the client know which one to install?

          Generally - yes, Windows 7 will install the 2012R2 driver because they are typically the same.

          As long as you are using the same bit-ness versions, if I understand right... (IE: Win7 x64 will work with Server 2012 x64 print drivers)?

          You can load x32 drivers into the server as well and the client will choose the correct one.

          Yep, there is an option to upload both to the server for the client to use.

          1 Reply Last reply Reply Quote 0
          • C
            Carnival Boy
            last edited by

            Yes, I've always been familiar with adding 32 bit and 64 bit versions to the server (our current print server is 32-bit but all our clients are 64-bit), but I'm not familiar with adding different 64 bit versions (where printer manufacturers are offering different versions for Windows 7 and 8.1/2012R2).

            DashrenderD 1 Reply Last reply Reply Quote 0
            • C
              Carnival Boy
              last edited by

              Next question. Should I just be installing the driver and keeping things simple - largely let Windows handle everything. Or should I be looking at using more specific HP tools, such as installing the HP Printer Administrator Resource Kit (PARK):
              http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=4072932&swItemId=ds_99433_13&swEnvOid=4168

              Obviously, the HP software will be more powerful and offer more flexibility, but is it a case of HP software being more trouble than it's worth?

              handsofqwertyH 1 Reply Last reply Reply Quote 0
              • handsofqwertyH
                handsofqwerty @dafyre
                last edited by

                @dafyre said:

                @Dashrender said:

                @Carnival-Boy said:

                So will the Windows 7 clients install the 2012R2 driver? Or if I install additional drivers on the server, will the client know which one to install?

                Generally - yes, Windows 7 will install the 2012R2 driver because they are typically the same.

                As long as you are using the same bit-ness versions, if I understand right... (IE: Win7 x64 will work with Server 2012 x64 print drivers)?

                This is really the important thing. It's printing via the server, so as long as you have the x64 drivers for your x64 systems and the x86 drivers for your x86 systems, you're good. You can print with the Server 2012 x86 driver from an XP machine because it renders it through the server.

                1 Reply Last reply Reply Quote 0
                • handsofqwertyH
                  handsofqwerty @Carnival Boy
                  last edited by

                  @Carnival-Boy said:

                  Next question. Should I just be installing the driver and keeping things simple - largely let Windows handle everything. Or should I be looking at using more specific HP tools, such as installing the HP Printer Administrator Resource Kit (PARK):
                  http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=4072932&swItemId=ds_99433_13&swEnvOid=4168

                  Obviously, the HP software will be more powerful and offer more flexibility, but is it a case of HP software being more trouble than it's worth?

                  Let Windows handle it all. Too many fingers in the pie and all that. If your driver packages are .exe files, use 7-zip to extract the file (most are self-extracting archives anyways) and install just the driver without all the software. The software won't do you any good anyways, as clients can access it.

                  handsofqwertyH C 2 Replies Last reply Reply Quote 0
                  • handsofqwertyH
                    handsofqwerty @handsofqwerty
                    last edited by

                    @handsofqwerty said:

                    @Carnival-Boy said:

                    Next question. Should I just be installing the driver and keeping things simple - largely let Windows handle everything. Or should I be looking at using more specific HP tools, such as installing the HP Printer Administrator Resource Kit (PARK):
                    http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=4072932&swItemId=ds_99433_13&swEnvOid=4168

                    Obviously, the HP software will be more powerful and offer more flexibility, but is it a case of HP software being more trouble than it's worth?

                    Let Windows handle it all. Too many fingers in the pie and all that. If your driver packages are .exe files, use 7-zip to extract the file (most are self-extracting archives anyways) and install just the driver without all the software. The software won't do you any good anyways, as clients can access it.

                    ...as a rule...

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @Carnival Boy
                      last edited by

                      @Carnival-Boy said:

                      Yes, I've always been familiar with adding 32 bit and 64 bit versions to the server (our current print server is 32-bit but all our clients are 64-bit), but I'm not familiar with adding different 64 bit versions (where printer manufacturers are offering different versions for Windows 7 and 8.1/2012R2).

                      Are they really different though? There's a good chance they aren't. The manufacturer could be listing them separately for consumer convenience/piece of mind, when in reality there is no difference. Of course, I have seen rare cases where they are different.

                      All I can suggest is try, what's the worst that will happen? You'll find a solution that won't work? 🙂

                      C 1 Reply Last reply Reply Quote 2
                      • C
                        Carnival Boy @handsofqwerty
                        last edited by

                        @handsofqwerty said:

                        Let Windows handle it all.

                        Cool, thanks. That's what I'll do. I guess this means that the clients won't get little HP popups telling them the toner is low when they print though? I'm not fussed by that, but I don't know if the users appreciate them.

                        DashrenderD C 2 Replies Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @Carnival Boy
                          last edited by

                          @Carnival-Boy said:

                          @handsofqwerty said:

                          Let Windows handle it all.

                          Cool, thanks. That's what I'll do. I guess this means that the clients won't get little HP popups telling them the toner is low when they print though? I'm not fussed by that, but I don't know if the users appreciate them.

                          Do you really want 20+ people calling you because the supplies are low when it pops up on their screen?

                          C 1 Reply Last reply Reply Quote 0
                          • C
                            Carnival Boy @Dashrender
                            last edited by

                            @Dashrender said:

                            Are they really different though? There's a good chance they aren't. The manufacturer could be listing them separately for consumer convenience/piece of mind, when in reality there is no difference.

                            Yes, I think you are right. I've checked a few and the version number and the date is identical, so that indicates they are the same driver, just listed separately.

                            The only one I'm not sure about is our Oce plotter, which only lists a Windows 7 PCL driver but has an 2012R2 postscript driver. Is that because they've had issues with the PCL driver on 2012R2? Or are they just slack in updating their website? In this case, I will attempt to install the Windows 7 driver on the server.

                            1 Reply Last reply Reply Quote 0
                            • C
                              Carnival Boy @Dashrender
                              last edited by

                              @Dashrender said:

                              Do you really want 20+ people calling you because the supplies are low when it pops up on their screen?

                              I'm not responsible for toner luckily. But in theory, the message should prompt them to order new toner from our stationary department. I don't think it does in practice, because I've heard them complain that they've run out and can't print, even though the printer has been telling them for 2 weeks that they're running low and need to order some more. So I believe the stationary department now keeps them in stock.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender
                                last edited by

                                Could be any number of reason. Normally you can install Windows 7 x64 drivers on a Server 2012R2 box though.

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @Carnival Boy
                                  last edited by

                                  @Carnival-Boy said:

                                  @Dashrender said:

                                  Do you really want 20+ people calling you because the supplies are low when it pops up on their screen?

                                  I'm not responsible for toner luckily. But in theory, the message should prompt them to order new toner from our stationary department. I don't think it does in practice, because I've heard them complain that they've run out and can't print, even though the printer has been telling them for 2 weeks that they're running low and need to order some more. So I believe the stationary department now keeps them in stock.

                                  To help the stationary department, you could install the HP full drivers directly onto their machines so they get the notices. Hopefully they would then take this information and use it to make their lives better.

                                  Like you, we keep an extra toner on hand for each printer, then order a replacement once we pull the one off the shelf.

                                  1 Reply Last reply Reply Quote 0
                                  • C
                                    Carnival Boy @Carnival Boy
                                    last edited by

                                    Update:

                                    I've setup a print server and installed two printers and pushed them out to myself via group policy. It's taken me 2 hours, from installing the VM to sending a print from my workstation. Not bad for a relative newbie on Server 2012R2, print serving and group policy.

                                    However, I've hit a snag already 🙂

                                    A Konica Minolta MFP seems fine, but an HP Laserjet P3011 has a couple of critical problems. Firstly, it takes about 6 seconds to connect to the printer, compared with the Konica which is pretty much instaneous. Secondly, when I change any of the properties (eg changing the paper size or the number of copies), it doesn't throw an error but it doesn't save my changes. So I change the number of copies to 2, hit print, and then only one copy is actually printed. This is using the universal print driver. This driver works fine when using the old print server.

                                    On the plus side, it does still display a popup to say that the toner is low.

                                    Any ideas? It was going so well 😞

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                                    • DashrenderD
                                      Dashrender
                                      last edited by

                                      I'm not sure what you mean by it takes 6 seconds to connect? Are you saying it takes 6 seconds for the GPO to push the printer?

                                      Or each time you try to print it takes 6 seconds before the printer starts to do anything?

                                      1 Reply Last reply Reply Quote 1
                                      • C
                                        Carnival Boy
                                        last edited by

                                        I mean if I select the printer in Word (for example), it takes 6 seconds to connect to. Whilst it's connecting, it displays a message "connecting to printer..." as per screenshot:

                                        Capture.JPG

                                        coliverC ? 2 Replies Last reply Reply Quote 0
                                        • coliverC
                                          coliver @Carnival Boy
                                          last edited by

                                          @Carnival-Boy said:

                                          I mean if I select the printer in Word (for example), it takes 6 seconds to connect to. Whilst it's connecting, it displays a message "connecting to printer..." as per screenshot:

                                          Capture.JPG

                                          Are you spooling on the local machine or on the print server?

                                          1 Reply Last reply Reply Quote 0
                                          • C
                                            Carnival Boy
                                            last edited by Carnival Boy

                                            I've chosen "render print jobs on client computers", if that's what you mean.

                                            coliverC 1 Reply Last reply Reply Quote 0
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