ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    ScreenConnect Setup

    IT Discussion
    6
    55
    16.4k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      Alex Sage
      last edited by

      I am trying to setup ScreenConnect on submain.mydomain.com.

      I have it installed, and I setup using the following doc:

      http://help.screenconnect.com/Changing_default_ports

      I would like to use 443 for the Web, and 80 for the relay, as later on I want to install a SSL cert.

      Using a CentOS7 box, with a LAMP stack on it. Firewall has http and https allowed.

      Not working, what am I missing?

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        A quick netstat should tell us if it is running and if it can see the ports:

        netstat -tulpn
        
        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          If you, like most people, don't have the net-tools installed as they have been removed from CentOS / RHEL 7 (they were default in everything up till that) then you will need to install them first.

          yum -y install net-tools
          
          1 Reply Last reply Reply Quote 0
          • A
            Alex Sage
            last edited by Alex Sage

            My bounty is as boundless as the sea,
            My love as deep; the more I give to thee,
            The more I have, for both are infinite.

            1 Reply Last reply Reply Quote 0
            • coliverC
              coliver
              last edited by

              Doesn't look like you are listening on port 443.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                He is correct, there is nothing using port 443, so if the port is open it will still not connect as there is nothing to connect to.

                See if ScreenConnect is running first of all. Maybe it is not even on. If it is on, then it is on the wrong ports.

                A 1 Reply Last reply Reply Quote 0
                • A
                  Alex Sage @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  See if ScreenConnect is running first of all.

                  How?

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • coliverC
                    coliver
                    last edited by

                    Is ScreenConnect an independant application or is it just a "web" app that sits on top of Apache? If it is just a web app make sure Apache is running. Something like:

                    systemctl status httpd.service
                    
                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Alex Sage
                      last edited by scottalanmiller

                      @anonymous said:

                      @scottalanmiller said:

                      See if ScreenConnect is running first of all.

                      How?

                       ps aux | grep reen
                      
                      1 Reply Last reply Reply Quote 0
                      • A
                        Alex Sage
                        last edited by Alex Sage

                        Output:

                        root      2814  0.0  0.2 115352  1168 ?        S    06:03   0:02 /bin/sh /etc/rc.d/init.d/screenconnect start
                        root     15933 26.0  1.9 211728  9760 ?        Rl   10:19   0:00 mono /opt/screenconnect/Bin/Elsinore.ScreenConnect.Service.exe startservices 7 840 10
                        
                        1 Reply Last reply Reply Quote 0
                        • A
                          Alex Sage
                          last edited by

                          Here is my web.config:

                          <add key="WebServerListenUri" value="http://subdomain.mydomain.com:443/" />
                          </add>
                          <add key="RelayListenUri" value="relay://0.0.0.0:80/" />
                          </add>
                          
                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Definitely looks like it is running. So must be on the wrong ports.

                            1 Reply Last reply Reply Quote 0
                            • A
                              Alex Sage
                              last edited by

                              I'll change them back to defaults, and restart.

                              1 Reply Last reply Reply Quote 0
                              • GregoryHallG
                                GregoryHall
                                last edited by

                                On screen connect the Relay port and all communications on that port are already encrypted the only bit you need to encrypt is the web portal. In order to properly encrypt the web portal you also need to apply an SSL certificate then you should be able to work HTTPS.
                                What I would do at this moment is reinstall Screen Connect from scratch leaving all the default ports and test it to be sure you can get it working.

                                Once you are sure you have it working then go about changing the web portal port to 443 / HTTPS leaving the default relay port on 8041. I use this configuration on a few Screen Connect instances and it works well.

                                Also be sure this box does not have any other web services installed as that can interfere with your ports.

                                http://help.screenconnect.com/SSL_certificate_installation

                                http://help.screenconnect.com/Changing_default_ports

                                A 4 Replies Last reply Reply Quote 3
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Thanks Greg. Greg is NTG's ScreenConnect admin.

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    Alex Sage @GregoryHall
                                    last edited by Alex Sage

                                    @GregoryHall said:

                                    What I would do at this moment is reinstall Screen Connect from scratch leaving all the default ports and test it to be sure you can get it working.

                                    I'll give that a try. How do I make sure I property remove it? Keep in mind, it was working fine until I tried to change the ports...

                                    Edit: Nevermind - http://help.screenconnect.com/Uninstalling_the_server_software

                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      Alex Sage @GregoryHall
                                      last edited by

                                      @GregoryHall said:
                                      In order to properly encrypt the web portal you also need to apply an SSL certificate then you should be able to work HTTPS.

                                      Can I test without a SSL cert? Do they have a self signed one?

                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        Alex Sage @GregoryHall
                                        last edited by Alex Sage

                                        @GregoryHall said:

                                        Once you are sure you have it working then go about changing the web portal port to 443 / HTTPS leaving the default relay port on 8041. I use this configuration on a few Screen Connect instances and it works well.

                                        Sadly, I can't leave the relay port on 8041, as most of the time port 8041 is blocked. That is why I am using ports 80/443.

                                        1 Reply Last reply Reply Quote 0
                                        • A
                                          Alex Sage @GregoryHall
                                          last edited by

                                          @GregoryHall said:

                                          Also be sure this box does not have any other web services installed as that can interfere with your ports.

                                          Would a LAMP stack running on the box cause any issues?

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Alex Sage
                                            last edited by

                                            @anonymous said:

                                            @GregoryHall said:

                                            Also be sure this box does not have any other web services installed as that can interfere with your ports.

                                            Would a LAMP stack running on the box cause any issues?

                                            Absolutely. You can never have two systems trying to use the same ports. Ports can only be bound to a single process. This is a fundamental limitation of ports.

                                            A 1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 3
                                            • 1 / 3
                                            • First post
                                              Last post