How can a small (one man shop) ITSP offer DaaS realisticly?
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@thecreativeone91 said:
@scottalanmiller said:
@thecreativeone91 said:
@scottalanmiller said:
@thecreativeone91 said:
@scottalanmiller said:
You say DaaS, I assume that you are meaning Desktop as a Server
DaaS is Data as a Service not desktop as a service. Though I suppose desktops could fall under that with VDIs too.
That is the first that I have heard of this term. So what is "Data as a Service" for Exchange, for example. Since Hosted Exchange is SaaS, would DaaS refer to sending emails to people use are using Exchange? What does this refer to?
Pretty much anything that can have Data. It's basically a very big umbrella. So Exchange, Sharepoint, Desktops, File Servers, file sharing, bussiness applications, ERPs et etc.
That's SaaS. DaaS is different. Offering those themselves is SaaS. DaaS is actually offering data, not applications, as a service.
DaaS is the bigger umbera for "anything" as a service really.
Are you sure? That's not what the name means, logic would dictate or the descriptions that I have seen state. It's a very common, logical thing. Imgur is a DaaS vendor, for example. They don't provide an app, per se, but they provide a data stream that you pay to have access to in order to "mash" into other applications.
DaaS is API driven data provisioning. It's not a loose term from what I have seen nor does it make any sense to be.
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Wikipedia gives this example, which is exactly how I understand DaaS to be:
Data provided as a service was at first primarily used in Web mashups, but now is being increasingly employed both commercially and, less commonly, within organisations such as the UN.
These are not things that SMBs normally use. It's basically database access but not to an empty database that you population, but to a populated database that is read only. You literally as buying access to data.
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Other examples of DaaS would be the Google Maps system. You can get that as DaaS and use it in other places for your own applications. Imgur is a good example. Customer lists, The US Do Not Call List and other data services would be DaaS.
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@scottalanmiller said:
Wikipedia gives this example, which is exactly how I understand DaaS to be:
Data provided as a service was at first primarily used in Web mashups, but now is being increasingly employed both commercially and, less commonly, within organisations such as the UN.
These are not things that SMBs normally use. It's basically database access but not to an empty database that you population, but to a populated database that is read only. You literally as buying access to data.
That's what I used to think, but that's not how I've seen sales people using it.
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@thecreativeone91 said:
That's what I used to think, but that's not how I've seen sales people using it.
Well as sales people neither are educated in this stuff nor have any interest in getting right and, in fact, make money confusing people, that supports that we were correct the first time.
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Easy way to know if you should buy a service from a salesperson.... if they don't know the name for what their product is, run away.
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@thecreativeone91 said:
@scottalanmiller said:
Wikipedia gives this example, which is exactly how I understand DaaS to be:
Data provided as a service was at first primarily used in Web mashups, but now is being increasingly employed both commercially and, less commonly, within organisations such as the UN.
These are not things that SMBs normally use. It's basically database access but not to an empty database that you population, but to a populated database that is read only. You literally as buying access to data.
That's what I used to think, but that's not how I've seen sales people using it.
If we adopted "what sales people think" into how we did things, what would the world look like? Scary!!!
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sorry, meant desktop as a service
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@Hubtech said:
sorry, meant desktop as a service
That makes way more sense to me
But you didn't mention an OS, just apps. Desktop as a service is just offering Windows, Mac (not licensed to exist yet) or Linux that you access via RDP, NX, PCoIP or similar.
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If you intend to do Windows, which I expect is true, you have to do VDI. There isn't a way to do multi-tenant remote desktops for third parties without VDI, I don't think. Unless you do "customer by customer" RDS or XenApp servers which gets really complex.
Amazon does VDI. Not sure how you would effectively compete with Amazon's mature offering.
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@Hubtech said:
sorry, meant desktop as a service
Why are the applications listed then?
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Realistically, I don't think that this can be done. This is an existing, commodity service available from the "big boys." You are into the tight margins of the big players and even if you can make a case today you are going to be squeezed out of existence as the big data center players make the industry commodity price lower and lower every six months.
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I meant a basic desktop that had access to office, exchange for email, and line of business applications. I am pretty sure I mentioned windows in my OP. Just looking for ideas. not sure about multi-tenant, or one-off deployments etc. just content creating
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@thecreativeone91 said:
@Hubtech said:
sorry, meant desktop as a service
Why are the applications listed then?
That's what threw us all off. Applications don't apply to DaaS. If you get DaaS, you just install your apps there, it's not part of the package. I mean in theory in some cases it could be, but the licensing would be a massive problem. And only certain things would apply, just desktop apps, not server apps.
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@scottalanmiller said:
Realistically, I don't think that this can be done. This is an existing, commodity service available from the "big boys." You are into the tight margins of the big players and even if you can make a case today you are going to be squeezed out of existence as the big data center players make the industry commodity price lower and lower every six months.
Desktop as a service can work for niche players with specific desktop configurations that you could setup on Amazon or elsewhere. You are not really providing the desktop, just a preconfigured specific desktop at this point.
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@Hubtech said:
I meant a basic desktop that had access to office, exchange for email, and line of business applications. I am pretty sure I mentioned windows in my OP. Just looking for ideas. not sure about multi-tenant, or one-off deployments etc. just content creating
Any Windows desktop would have access to Office. In theory you could block that somehow, but it's a desktop, the owner would just install the apps that they want.
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@JaredBusch said:
@scottalanmiller said:
Realistically, I don't think that this can be done. This is an existing, commodity service available from the "big boys." You are into the tight margins of the big players and even if you can make a case today you are going to be squeezed out of existence as the big data center players make the industry commodity price lower and lower every six months.
Desktop as a service can work for niche players with specific desktop configurations that you could setup on Amazon or elsewhere. You are not really providing the desktop, just a preconfigured specific desktop at this point.
That makes sense. You would need to be very niche for it to make sense. Difficult to find customers.
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This is really a lot more complex to provide than even SaaS. In theory it's easier but with multi-tenancy it would complicate the normal VDI setup dramatically. I'd stay away and from providing this. It will not be cheap to do it right.
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Definitely more complicated than IaaS, which is complicated enough. Many fewer players, though.
