IT/Physical Security
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So, the company I am doing temp work for had a bit of a scare last night when one of the retail locations was robbed. They did not hurt anyone, nor did where they trying to steal money.
They were trying to use the cash registers to get data it seems (or so we think). Luckily we have 24/7 IT monitor and good IPS & IDS. We just disconnected the site.
We had a meeting about this, while you can't get anywhere what happens if something like this where to occur while a manager was logged in to something that can get more details about stuff etc etc. of course we have monitoring.
What they are thinking about doing is upgrading the alarm buttons at stations (the silent things that call police) and integrating them into the IT system so it would:
1.) Call police with a land line or fail over to cellular.
2.) lock all computer & cash registers.
3.) disconnect the VPN and wipe config off the router.
4.) To protect employees cash register drawers would auto-unlock for thieves to get.What are your thoughts on this plan?
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3.) disconnect the VPN and wipe config off the router.
Get an internet aware power bar and just signal it to power off. Plug your router / modem / important bits into it.
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@thecreativeone91 Wouldn't wiping the router be a bit much?
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@MattSpeller said:
3.) disconnect the VPN and wipe config off the router.
Get an internet aware power bar and just signal it to power off. Plug your router / modem / important bits into it.
We have them. We just don't want the power to be the defense as the thieves must be getting smarter and would plug it back in. also no modem there it's fiber. Just a router.
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@thecreativeone91 said:
@MattSpeller said:
3.) disconnect the VPN and wipe config off the router.
Get an internet aware power bar and just signal it to power off. Plug your router / modem / important bits into it.
We have them. We just don't want the power to be the defense as the thieves must be getting smarter and would plug it back in. also no modem there it's fiber. Just a router.
Restoring the config and what-not would require a visit to the remote location, wouldn't it?
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@dafyre said:
@thecreativeone91 Wouldn't wiping the router be a bit much?
I agree. What good does having a router do?
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@dafyre said:
@thecreativeone91 Wouldn't wiping the router be a bit much?
I suppose in theory but, there is a lot of information to be gained from looking at router configs and firewall ACLs.
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@thecreativeone91 only extremely stupid thieves would physically break into a store to get access to an endpoint to then hack. Off the top of my head I can think of several better approaches and I'm no security expert / thief.
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@thecreativeone91 said:
@dafyre said:
@thecreativeone91 Wouldn't wiping the router be a bit much?
I suppose in theory but, there is a lot of information to be gained from looking at router configs and firewall ACLs.
This is true.
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@MattSpeller said:
@thecreativeone91 only extremely stupid thieves would physically break into a store to get access to an endpoint to then hack. Off the top of my head I can think of several better approaches and I'm no security expert / thief.
Yeah, not the best people likely to be doing this.
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@MattSpeller said:
@thecreativeone91 only extremely stupid thieves would physically break into a store to get access to an endpoint to then hack. Off the top of my head I can think of several better approaches and I'm no security expert / thief.
We are very hardened from the outside so I suppose they thought this was the only way.
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If they had physical access to the cash registers, it could be they were able (or were attempting to) install some type of Malware on the system, yea?
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@thecreativeone91 If they get in could they actually get access to banking stuff? I don't get why you'd be concerned about them accessing your stuff.
Edit: again, just a noob asking questions - genuinely curious.
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@dafyre said:
If they had physical access to the cash registers, it could be they were able (or were attempting to) install some type of Malware on the system, yea?
Maybe until they realize we are running linux based POS. but they couldn't anyway if they tried.
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That button would make for an epic rage-quit.
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@MattSpeller said:
@thecreativeone91 If they get in could they actually get access to banking stuff? I don't get why you'd be concerned about them accessing your stuff.
Edit: again, just a noob asking questions - genuinely curious.
Banking no, credit card but would be hard. Credit card info (as far as the whole number) is stored in the Data center payment processing systems only until the payment clears and then after that it is removed. only the last four is stored along with the name after that (for returns and such). If you save save your CC in your account online it's stored in a non reversible encryption. Neither we nor you can see the card number more than the last four digits. you can only use it or remove it.
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@Nic said:
That button would make for an epic rage-quit.
I know right. It's a felony offense to push them already. It does currently allow drawers to be opened without manager approval for employee safety and call the police.
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@thecreativeone91 If they have physical access to your system, you can never be 100% sure of anything. I know of tools that will allow you to boot a computer from USB or CD or $otherstoragemedia and log in with any username and password you want. It works both with Windows and Linux.
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I still don't understand wtf they would be doing messing with the registers when they could be taking the cash. If they wanted user data, shit, it's available by the gigabyte on forums for pennies. Usually WITH credit card info. I'd watch the cams carefully and see if they were just idiots trying to get the drawer to eject.
None of this adds up for me.
I think your security setup sounds kick ass.
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@dafyre said:
@thecreativeone91 If they have physical access to your system, you can never be 100% sure of anything. I know of tools that will allow you to boot a computer from USB or CD or $otherstoragemedia and log in with any username and password you want. It works both with Windows and Linux.
They couldn't boot to another media on these easily. It's blocked. And they don't have CD rom Drives. USB ports are disabled.