Issue at Sonicwall
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@thanksajdotcom No yahoo.com is not pinging.only the google.com is pinging
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@Lakshmana said:
@thanksajdotcom No yahoo.com is not pinging.only the google.com is pinging
Do you have your forwarders setup?
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Why Gmail works I'm not sure but if your internal works but external doesn't, you don't have forwarders setup, or setup properly.
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@thanksajdotcom The sonicwall is configured with the load balancer of two ISP.Whether that me any issue?The content filtering is there for the client but the license whether that may the issue.
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unless the content filter is set to filter everything except google.com that's not your problem.
What is the DNS being used by the PCs, by the servers?
what IPs are set as the forwarder IPs in your Active Directory DNS servers (assuming you're using AD DNS)What happens when you ping those DNS servers from the machine that declares them?
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@Dashrender said:
There is no AD is present and the DNS is pinging from server as well as Desktop.DNS is 8.8.8.8 and 4.2.2.2 -
@Dashrender said:
unless the content filter is set to filter everything except google.com that's not your problem.
What is the DNS being used by the PCs, by the servers?
what IPs are set as the forwarder IPs in your Active Directory DNS servers (assuming you're using AD DNS)What happens when you ping those DNS servers from the machine that declares them?
Yes, what is handling your DNS?
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@Lakshmana said:
@Dashrender said:
There is no AD is present and the DNS is pinging from server as well as Desktop.DNS is 8.8.8.8 and 4.2.2.2What kind of server is it?
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@Lakshmana said:
@Dashrender said:
There is no AD is present and the DNS is pinging from server as well as Desktop.DNS is 8.8.8.8 and 4.2.2.2Great, that makes this much easier. Sounds like traffic routes directly from the desktop -> sonicwall -> ISP -> internet.
If you ping www.yahoo.com or www.microsoft.com, do you get an IP back? and does it ping?
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Also, just for helpful information, what is the output of
Ipconfig /all
from one of the workstations?
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@Dashrender The ipconfig /all is used in command prompt and got the IP of
192.168.1.145 Subnet:255.255.255.0 Default Gateway:IP of Sonicwall and DNS:8.8.8.8
Secondary DNS 4.2.2.2 -
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@Dashrender said:
When IP of microsoft and yahoo is pinged destination host unreachable -
@Lakshmana said:
@Dashrender The ipconfig /all is used in command prompt and got the IP of
192.168.1.145 Subnet:255.255.255.0 Default Gateway:IP of Sonicwall and DNS:8.8.8.8
Secondary DNS 4.2.2.2Ok, try flushing your local DNS cache.
ipconfig /flushdnsJust out of curiosity, what browser and OS are you using?
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@Lakshmana said:
@Dashrender said:
When IP of microsoft and yahoo is pinged destination host unreachableOk, try pinging by IP.
ping 98.138.253.109Does that go through?
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@Lakshmana said:
@Dashrender said:
When IP of microsoft and yahoo is pinged destination host unreachableBut did it resolve the IP? or give you a host not found message?
Also, what do you get when you ping www.google.com
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@thanksajdotcom Windows 7,Google Chrome are used there and mozilla firefox and internet explorer is also tried for the browsing purpose
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@Dashrender said:
@Lakshmana said:
@Dashrender said:
When IP of microsoft and yahoo is pinged destination host unreachableBut did it resolve the IP? or give you a host not found message?
Also, what do you get when you ping www.google.com
Yes, even if you get Destination Host Unreachable, which I know you can't actually ping microsoft.com, did it resolve the IP?
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@thanksajdotcom I will do this things tommorrow since the company is closed and i have tried the above process you have said by the kaseya
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@Lakshmana The customer is changing the Sonicwall now
