MacBook Failed on Update
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I think that means clean the screen and try again.
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Well, looks like you are in for some fun and games with this.
Have a look here: https://support.apple.com/en-au/HT204323
(skip the first bit as it's obviously not applicable.
Also, here: https://discussions.apple.com/thread/2806824
The two marked as helpful seem like they could be good.
(I'm just guessing here. I don't have access to any Macs but i'll try and fix almost anything) -
@thecreativeone91 said:
Missing OS/Bad harddrive. It normally flashes though.
Yes. It is flashing. Can't show that easily.
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Can't follow the suggested fix from Apple because there is a firmware password blocking access to reset the device. Appears to be bricked. Lesson learned in giving Mac a try. Ten weeks is all I get on their top device and now I'm stranded in Spain with a machine worth no more than the price of scrap aluminum.
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@scottalanmiller said:
Can't follow the suggested fix from Apple because there is a firmware password blocking access to reset the device. Appears to be bricked. Lesson learned in giving Mac a try. Ten weeks is all I get on their top device and now I'm stranded in Spain with a machine worth no more than the price of scrap aluminum.
That was pretty much my experience with their newer devices. The latest generation is not what it used to be. Most of its foxconn made (which isn't good stuff)
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Sorry to see that. My MacBook Pro updated just fine yesterday.
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You have a time machine backup locally? I believe you can book to one of those and restore. Never tried it though.
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Okay so turned out about as good as it possibly could have. I got the BIOS password from corporate, did the Power + Option command (that has no GUI, Apple fail for having a secret code to get to basic things!!) put in the password and it continued the update process. Apparently it was some failure involving the encrypted drive.
Once it finished the update, I was back up and running and it send crash data off to Apple.
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@JaredBusch said:
You have a time machine backup locally? I believe you can book to one of those and restore. Never tried it though.
No, but that is a good idea. I've got a drive that could hold it with me. Once I am back to the house I will give that a try to be ready for next time.
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Glad you were able to get it running again. Never good to be somewhere other than your home office where you have more tools than when you are traveling or mobile...
Always managed to not have what I needed when I needed it....
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So, the burning question is: Did you submit a ticket with your IT people?
lol, had to ask
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@scottalanmiller said:
Okay so turned out about as good as it possibly could have. I got the BIOS password from corporate, did the Power + Option command (that has no GUI, Apple fail for having a secret code to get to basic things!!) put in the password and it continued the update process. Apparently it was some failure involving the encrypted drive.
Once it finished the update, I was back up and running and it send crash data off to Apple.
How did you get them to give it to you? I've always been told I have to bring it in or ship it to them.
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@thecreativeone91 said:
How did you get them to give it to you? I've always been told I have to bring it in or ship it to them.
His corporate, not Apple.
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@JaredBusch said:
@thecreativeone91 said:
How did you get them to give it to you? I've always been told I have to bring it in or ship it to them.
His corporate, not Apple.
Ah, I thought he bought this as a personal one. The newer ones have EFI Passwords on them default from the factory (because of FDE) but, they don't charge for unlocking them.
