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    CloudatCost Issues

    IT Discussion
    cloudatcost cloud computing
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Should take under five minutes. I've reported the rebuild fail issues and they are looking into it. Just rebuild again if it doesn't work promptly. Doesn't hurt anything.

      thanksajdotcomT 1 Reply Last reply Reply Quote 0
      • thanksajdotcomT
        thanksajdotcom @scottalanmiller
        last edited by

        @scottalanmiller said:

        Should take under five minutes. I've reported the rebuild fail issues and they are looking into it. Just rebuild again if it doesn't work promptly. Doesn't hurt anything.

        I've seen some long rebuild times too, but I'm in no real rush so it didn't bother me...

        1 Reply Last reply Reply Quote 0
        • ?
          A Former User
          last edited by

          2015-03-10 11_11_03-Program Manager.png

          After the re-image completed I still can't access the VM. Has been over a hour now.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • DanpD
            Danp
            last edited by Danp

            Is that the correct IP address? They do change every time you reimage the VM...

            ? 1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @A Former User
              last edited by scottalanmiller

              @Aaron-Studer said:

              After the re-image completed I still can't access the VM. Has been over a hour now.

              What does the console say? We've seen the rebuilds fail, sometimes you have to re-image more than once before it is ready. Getting this verified before it reports that it is done is one of the things that we've talked about with them and that they are looking into.

              ? 1 Reply Last reply Reply Quote 0
              • ?
                A Former User @scottalanmiller
                last edited by

                @scottalanmiller Yes, I am sure if I kept re-imaging the VM, one time it would take, but is this acceptable? When will it be resolved? How long before it is unacceptable?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @A Former User
                  last edited by

                  @Aaron-Studer said:

                  @scottalanmiller Yes, I am sure if I kept re-imaging the VM, one time it would take, but is this acceptable? When will it be resolved? How long before it is unacceptable?

                  I"d put this at very minor. It doesn't impact running systems, only new ones. It's an annoyance, especially when we were building several at once, but all in all, trivial.

                  1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @Danp
                    last edited by

                    @Danp It is the correct IP, yes.

                    1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User
                      last edited by

                      2015-03-10 12_29_13-CAC Server Console.png

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Yup, it failed to build. Just kick off a rebuild.

                        1 Reply Last reply Reply Quote 2
                        • thanksajdotcomT
                          thanksajdotcom
                          last edited by

                          I've had my console connection fail a couple times. I close the window and reopen it and it usually fixes it.

                          1 Reply Last reply Reply Quote 1
                          • ?
                            A Former User
                            last edited by A Former User

                            02:40:09 PM CPU %user %nice %system %iowait %steal %idle
                            02:50:01 PM all 4.20 0.00 2.38 48.13 0.00 45.28

                            Yikes!

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @A Former User
                              last edited by

                              @Aaron-Studer said:

                              02:40:09 PM CPU %user %nice %system %iowait %steal %idle
                              02:50:01 PM all 4.20 0.00 2.38 48.13 0.00 45.28

                              Yikes!

                              Yikes indeed. Were you doing updates during that time? I'm hoping that's not the average when idle! I mean, that's scary when running updates for sure, still.

                              MangoLassi, running very hot today, hit only .16%, by comparison.

                              1 Reply Last reply Reply Quote 0
                              • IRJI
                                IRJ
                                last edited by

                                When I first logged into my server it said rebuild failed. I hit retry and it only took 20 seconds to build successfully

                                ? scottalanmillerS 2 Replies Last reply Reply Quote 1
                                • IRJI
                                  IRJ
                                  last edited by

                                  Boot up was really fast and I had a console connection completed in another 45 seconds or so.

                                  1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @IRJ
                                    last edited by

                                    @IRJ said:

                                    When I first logged into my server it said rebuild failed. I hit retry and it only took 20 seconds to build successfully

                                    Sound like a bad build, I had a couple. Can you access via SSH?

                                    1 Reply Last reply Reply Quote 0
                                    • IRJI
                                      IRJ
                                      last edited by

                                      No I cannot. I think it may be blocked on my network though. I will try when I get home

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @IRJ
                                        last edited by

                                        @IRJ said:

                                        When I first logged into my server it said rebuild failed. I hit retry and it only took 20 seconds to build successfully

                                        That's mostly what I've seen.

                                        1 Reply Last reply Reply Quote 0
                                        • AmanBhogalA
                                          AmanBhogal Vendor
                                          last edited by AmanBhogal

                                          Hey guys!!
                                          I just spoke with the team. We have some hardware upgrades happening this week that will likely increase any IO issues you may be having. in short, we have just ordered a ton of hardware to be able to provide better service and keep everybody happy

                                          edit: I selected my words poorly. i said increase IO issues, when in reality I meant that it will help resolve issues

                                          scottalanmillerS DanpD 3 Replies Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller @AmanBhogal
                                            last edited by

                                            @AmanBhogal said:

                                            Hey guys!!
                                            I just spoke with the team. We have some hardware upgrades happening this week that will likely increase any IO issues you may be having. in short, we have just ordered a ton of hardware to be able to provide better service and keep everybody happy

                                            Thanks. Keep us updating as the new hardware rolls out.

                                            1 Reply Last reply Reply Quote 0
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