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    Best practice MFP scanning to email for M365 shop?

    Scheduled Pinned Locked Moved IT Discussion
    emailmfpm365smtp
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    • V
      VoIP_n00b @1337
      last edited by

      @pete-s No. TLS 1.2

      1 Reply Last reply Reply Quote 1
      • gjacobseG
        gjacobse @1337
        last edited by

        @pete-s said in Best practice MFP scanning to email for M365 shop?:

        So Microsoft requires TLS 1.3 and the printers don't support it?

        I believe the current requirement is TLS 1.2 - which we are suppose to be on. I was hoping to be able to confirm via the Printers Web GUI - but am unable to do so it seems.

        Scan to file (and scan to email) is a really useful and functional tool - especially here where so much is still and must be done on paper (It's a medical Clinic - and dealing with other medical clinics). And thusly - Encryption is almost a 100% requirement -

        1 Reply Last reply Reply Quote 1
        • DashrenderD
          Dashrender
          last edited by

          @gjacobse
          what brand MFPs are those?

          My Canon's do fine with 1.2 to MS.

          gjacobseG 1 2 Replies Last reply Reply Quote 1
          • gjacobseG
            gjacobse @Dashrender
            last edited by

            @dashrender said in Best practice MFP scanning to email for M365 shop?:

            @gjacobse
            what brand MFPs are those?

            My Canon's do fine with 1.2 to MS.

            The ones most recent:

            Sharp MX-c402sc

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @gjacobse
              last edited by

              @gjacobse said in Best practice MFP scanning to email for M365 shop?:

              @dashrender said in Best practice MFP scanning to email for M365 shop?:

              @gjacobse
              what brand MFPs are those?

              My Canon's do fine with 1.2 to MS.

              The ones most recent:

              Sharp MX-c402sc

              Assuming you have the most recent firmware - there might be a setting you need to change to make it work. I would assume Sharp to have that working by now.

              1 Reply Last reply Reply Quote 0
              • 1
                1337 @Dashrender
                last edited by

                @dashrender said in Best practice MFP scanning to email for M365 shop?:

                @gjacobse
                what brand MFPs are those?

                My Canon's do fine with 1.2 to MS.

                Do you set up the MFP with credentials from a M365 user?

                jt1001001J travisdh1T 2 Replies Last reply Reply Quote 0
                • jt1001001J
                  jt1001001 @1337
                  last edited by

                  We use Xerox and have a specific account set up in O365 for scan to email. We found option 1from.here was the only one that worked. Stinks that we have to burn a license for it.
                  https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365

                  1 Reply Last reply Reply Quote 1
                  • travisdh1T
                    travisdh1 @1337
                    last edited by

                    @pete-s said in Best practice MFP scanning to email for M365 shop?:

                    @dashrender said in Best practice MFP scanning to email for M365 shop?:

                    @gjacobse
                    what brand MFPs are those?

                    My Canon's do fine with 1.2 to MS.

                    Do you set up the MFP with credentials from a M365 user?

                    Yep, need a licensed account, and the lowest priced one doesn't work. I forget what it's called at the moment, but you need a license that includes the local apps.

                    DashrenderD 2 Replies Last reply Reply Quote 1
                    • DashrenderD
                      Dashrender @travisdh1
                      last edited by

                      @travisdh1 said in Best practice MFP scanning to email for M365 shop?:

                      @pete-s said in Best practice MFP scanning to email for M365 shop?:

                      @dashrender said in Best practice MFP scanning to email for M365 shop?:

                      @gjacobse
                      what brand MFPs are those?

                      My Canon's do fine with 1.2 to MS.

                      Do you set up the MFP with credentials from a M365 user?

                      Yep, need a licensed account, and the lowest priced one doesn't work. I forget what it's called at the moment, but you need a license that includes the local apps.

                      I'm using a shared account, non-licensed for my MFPs.
                      I only need to allow scanning to our own domain email users (if they need to send externally - they scan to themselves first, then forward on).

                      https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365

                      Option 2. This has been working for 4 months now.

                      jt1001001J 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @travisdh1
                        last edited by

                        @travisdh1 said in Best practice MFP scanning to email for M365 shop?:

                        @pete-s said in Best practice MFP scanning to email for M365 shop?:

                        @dashrender said in Best practice MFP scanning to email for M365 shop?:

                        @gjacobse
                        what brand MFPs are those?

                        My Canon's do fine with 1.2 to MS.

                        Do you set up the MFP with credentials from a M365 user?

                        Yep, need a licensed account, and the lowest priced one doesn't work. I forget what it's called at the moment, but you need a license that includes the local apps.

                        Even if you go with option 1, not sure why the lowest account with an email account wouldn't work?

                        travisdh1T 1 Reply Last reply Reply Quote 0
                        • jt1001001J
                          jt1001001 @Dashrender
                          last edited by

                          @dashrender Option 2 doesnt work for us; seems Microsoft Protection keeps blocking our IP addresses as spam sources (most of our sites are using DHCP for outside IP). Plus, isn't Microsoft requiring SMTP Auth (unless you specifically opt out and use a different relay connector or something, can't remember).

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • travisdh1T
                            travisdh1 @Dashrender
                            last edited by

                            @dashrender said in Best practice MFP scanning to email for M365 shop?:

                            @travisdh1 said in Best practice MFP scanning to email for M365 shop?:

                            @pete-s said in Best practice MFP scanning to email for M365 shop?:

                            @dashrender said in Best practice MFP scanning to email for M365 shop?:

                            @gjacobse
                            what brand MFPs are those?

                            My Canon's do fine with 1.2 to MS.

                            Do you set up the MFP with credentials from a M365 user?

                            Yep, need a licensed account, and the lowest priced one doesn't work. I forget what it's called at the moment, but you need a license that includes the local apps.

                            Even if you go with option 1, not sure why the lowest account with an email account wouldn't work?

                            Because the lowest cost email account is online only. A local device can't login.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @jt1001001
                              last edited by

                              @jt1001001 said in Best practice MFP scanning to email for M365 shop?:

                              @dashrender Option 2 doesnt work for us; seems Microsoft Protection keeps blocking our IP addresses as spam sources (most of our sites are using DHCP for outside IP). Plus, isn't Microsoft requiring SMTP Auth (unless you specifically opt out and use a different relay connector or something, can't remember).

                              did you follow the instruction and add to the SPF record?

                              No, they don't require SMTP auth when using option 2.

                              If option 2 doesn't work - they have option 3 which includes setting up a connector.

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @travisdh1
                                last edited by

                                @travisdh1 said in Best practice MFP scanning to email for M365 shop?:

                                @dashrender said in Best practice MFP scanning to email for M365 shop?:

                                @travisdh1 said in Best practice MFP scanning to email for M365 shop?:

                                @pete-s said in Best practice MFP scanning to email for M365 shop?:

                                @dashrender said in Best practice MFP scanning to email for M365 shop?:

                                @gjacobse
                                what brand MFPs are those?

                                My Canon's do fine with 1.2 to MS.

                                Do you set up the MFP with credentials from a M365 user?

                                Yep, need a licensed account, and the lowest priced one doesn't work. I forget what it's called at the moment, but you need a license that includes the local apps.

                                Even if you go with option 1, not sure why the lowest account with an email account wouldn't work?

                                Because the lowest cost email account is online only. A local device can't login.

                                I don't understand - why can't a local device login? Sure it likely can't use modern auth - but normal SMTP logon should work (though I think MS is killing that)

                                Also, as I mentioned - i'm using a totally free account (a shared account - shared only with me :P) through option 2 in the link I provided.

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