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    AD/AAD: Display Name for Professionals

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    • gjacobseG
      gjacobse
      last edited by

      Would I create a group based on; maybe.

      It's more of a case of Greeting as such. In the very specific case of someone who is a MD or PhD, they have an investment and in a business environment, should be addressed as such. When you are with a patient you don't address them by George, It's Dr. Seuss... And generally (most) prefer when you call them on the phone, you address them as Dr. Seuss. But (as is the case here and thus the question) ManageEngine ServiceDesk doesn't differentiate as it's pulled from A/AD. When I call someone I don't know if they are a nurse, aid, general user or Dr... and for me personally I'd prefer to address them by Dr.

      DashrenderD 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @gjacobse
        last edited by

        @gjacobse aww, well that makes sense.

        That said, Some Drs are above all that shit and don't worry about being called Dr XYZ... Those guys are generally a little easier to work with.

        gjacobseG 1 Reply Last reply Reply Quote 0
        • gjacobseG
          gjacobse @Dashrender
          last edited by

          @dashrender said in AD/AAD: Display Name for Professionals:

          @gjacobse aww, well that makes sense.

          That said, Some Drs are above all that shit and don't worry about being called Dr XYZ... Those guys are generally a little easier to work with.

          Don't disagree - By - I do try to present a professional appearance when I am able to. It's about respect as well.

          1 Reply Last reply Reply Quote 0
          • 1
            1337
            last edited by 1337

            Doctor is a personal title or part of the salutation, not part of the name. Like calling someone Mr, Mrs, President, Judge etc. MD is the medical doctor's degree.

            AD has a personal title attribute and I think it should go there. And probably not as Dr but as M.D. I believe that is the proper way in formal writing.

            So if the Doctor would use his name in a letter it would not be Dr Anthony Fauci, it would be Anthony Fauci, M.D. with the job title being NIAID Director. But if you spoke to him over the phone you would probably say Dr Fauci.


            Update:

            @gjacobse According to the standard personalTitle should have titles and not degrees. So it would be Dr. https://datatracker.ietf.org/doc/html/rfc1274#section-9.3.30

            Don't know if you can have ServiceDesk pull down attributes such as personal title.

            IRJI 1 Reply Last reply Reply Quote 0
            • gjacobseG
              gjacobse
              last edited by

              In many settings I can see it not being a problem. But this is a clinic - As my wife is a Doctor, when in her office, I use Dr. (name)... I don't reference the owner with out the Dr. But - (shrug).

              1 Reply Last reply Reply Quote 0
              • IRJI
                IRJ @1337
                last edited by

                @pete-s said in AD/AAD: Display Name for Professionals:

                @gjacobse According to the standard personalTitle should have titles and not degrees. So it would be Dr. https://datatracker.ietf.org/doc/html/rfc1274#section-9.3.30

                MDs are 10 tiers higher than your average person, or at least that's what they think 😉

                It's literally the only career where you don't have to the tiniest ounce of respect for your customers yet they expect to be hailed as heros and treated like demigods among pure mortals.

                1 Reply Last reply Reply Quote 1
                • DustinB3403D
                  DustinB3403
                  last edited by

                  If it's available to you to use, why would you not use it?

                  So many people insist you use other titles that require much less education time, why should this be any different?

                  Plus having the information in AD/AAD doesn't hurt anything.

                  IRJI DashrenderD 2 Replies Last reply Reply Quote 0
                  • IRJI
                    IRJ @DustinB3403
                    last edited by

                    @dustinb3403 said in AD/AAD: Display Name for Professionals:

                    If it's available to you to use, why would you not use it?

                    Something else to maintain for users to bitch about.

                    Regards,

                    Joel, CISSP

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @DustinB3403
                      last edited by

                      @dustinb3403 said in AD/AAD: Display Name for Professionals:

                      If it's available to you to use, why would you not use it?

                      So many people insist you use other titles that require much less education time, why should this be any different?

                      Plus having the information in AD/AAD doesn't hurt anything.

                      Really? I'm trying to think of other titles I might run into where I'm expected to use it ... a prist aka Father,

                      DustinB3403D 1 Reply Last reply Reply Quote 0
                      • ObsolesceO
                        Obsolesce @gjacobse
                        last edited by

                        @gjacobse said in AD/AAD: Display Name for Professionals:

                        Might be more of a survey then anything.

                        But would it be proper to add the DR. to the display name in AD / AAD for a user?

                        Or just give them a pile of Post-its and a marker. They can write "Dr." on them and put'em in front of their name wherever they see it.

                        1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @Dashrender
                          last edited by

                          @dashrender said in AD/AAD: Display Name for Professionals:

                          @dustinb3403 said in AD/AAD: Display Name for Professionals:

                          If it's available to you to use, why would you not use it?

                          So many people insist you use other titles that require much less education time, why should this be any different?

                          Plus having the information in AD/AAD doesn't hurt anything.

                          Really? I'm trying to think of other titles I might run into where I'm expected to use it ... a prist aka Father,

                          *This is Bob, he has his CCNA. Please fondle his balls via email. *

                          1 Reply Last reply Reply Quote 0
                          • notverypunnyN
                            notverypunny
                            last edited by

                            On a related subject, not looking forward to the eventual request(s) to have he/him, she/her etc added to AD and our automatically generated email signatures

                            1 Reply Last reply Reply Quote 4
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