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    Can't Install Dropbox

    Scheduled Pinned Locked Moved IT Discussion
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    • thanksajdotcomT
      thanksajdotcom @Rob Dunn
      last edited by

      @Rob-Dunn said:

      @thanksaj

      Try disabling Webroot while you perform the update (or any other active scanning apps if you have them)...doubt that would be it, but it's worth a try.

      One step ahead of you....I disabled Webroot and I'm running the installer again...I couldn't open the app still so we'll see...

      1 Reply Last reply Reply Quote 0
      • thanksajdotcomT
        thanksajdotcom
        last edited by

        Ok, by some miracle I got Dropbox to open, which I've been able to in the past, but...I can't configure the account to link it to or where to store the physical files...want to move it to my 😧 drive but can't...can't link or unlink it from a non-existent account...GGRRR!!

        upload-86dc84db-06ee-4fd6-897d-f8499c821749

        1 Reply Last reply Reply Quote 0
        • thanksajdotcomT
          thanksajdotcom
          last edited by

          Opened a help ticket with Dropbox support. They said to allow 1-3 business days for response...GRR!!

          StrongBadS 1 Reply Last reply Reply Quote 0
          • StrongBadS
            StrongBad @thanksajdotcom
            last edited by

            @thanksaj said:

            Opened a help ticket with Dropbox support. They said to allow 1-3 business days for response...GRR!!

            You are on a free plan, I assume?

            thanksajdotcomT 1 Reply Last reply Reply Quote 0
            • thanksajdotcomT
              thanksajdotcom @StrongBad
              last edited by

              @StrongBad said:

              @thanksaj said:

              Opened a help ticket with Dropbox support. They said to allow 1-3 business days for response...GRR!!

              You are on a free plan, I assume?

              Yeah, but I've been a member for close to a decade...never had an issue like this before...

              DashrenderD 1 Reply Last reply Reply Quote -1
              • DashrenderD
                Dashrender @thanksajdotcom
                last edited by

                @thanksaj said:

                @StrongBad said:

                @thanksaj said:

                Opened a help ticket with Dropbox support. They said to allow 1-3 business days for response...GRR!!

                You are on a free plan, I assume?

                Yeah, but I've been a member for close to a decade...never had an issue like this before...

                So, do you expect faster service just because you've been with them for 10 years? I wouldn't, I'm on a free account, they will get to me when they get to me.. if I want faster service.. I need to give them a reason.. and parting with some of my cash is just that reason.

                thanksajdotcomT 1 Reply Last reply Reply Quote 2
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  In fact, being "free" for ten years makes you the biggest drain on their resources. You are free and always free, unlike someone new to the free account that might be on their way to a paid account.

                  1 Reply Last reply Reply Quote 1
                  • thanksajdotcomT
                    thanksajdotcom @Dashrender
                    last edited by

                    @Dashrender said:

                    @thanksaj said:

                    @StrongBad said:

                    @thanksaj said:

                    Opened a help ticket with Dropbox support. They said to allow 1-3 business days for response...GRR!!

                    You are on a free plan, I assume?

                    Yeah, but I've been a member for close to a decade...never had an issue like this before...

                    So, do you expect faster service just because you've been with them for 10 years? I wouldn't, I'm on a free account, they will get to me when they get to me.. if I want faster service.. I need to give them a reason.. and parting with some of my cash is just that reason.

                    No, I was just stating a fact. I'm aware of how support works...

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @thanksajdotcom
                      last edited by

                      No, this is whining. Wah! I've slurped your services for 10 year, why you no give me immediate service!

                      Opened a help ticket with Dropbox support. They said to allow 1-3 business days for response...GRR!!

                      Yeah, but I've been a member for close to a decade...never had an issue like this before...

                      No, I was just stating a fact. I'm aware of how support works...

                      nadnerBN thanksajdotcomT 2 Replies Last reply Reply Quote 0
                      • nadnerBN
                        nadnerB @JaredBusch
                        last edited by

                        @JaredBusch said:

                        No, this is whining. Wah! I've slurped your services for 10 year, why you no give me immediate service!

                        Opened a help ticket with Dropbox support. They said to allow 1-3 business days for response...GRR!!

                        Yeah, but I've been a member for close to a decade...never had an issue like this before...

                        No, I was just stating a fact. I'm aware of how support works...

                        lol
                        iseewhatudid.jpg

                        1 Reply Last reply Reply Quote 0
                        • thanksajdotcomT
                          thanksajdotcom @JaredBusch
                          last edited by

                          @JaredBusch said:

                          No, this is whining. Wah! I've slurped your services for 10 year, why you no give me immediate service!

                          Opened a help ticket with Dropbox support. They said to allow 1-3 business days for response...GRR!!

                          Yeah, but I've been a member for close to a decade...never had an issue like this before...

                          No, I was just stating a fact. I'm aware of how support works...

                          I wasn't complaining. I know I haven't paid a penny for all that time and that my issues are way down the chain compared to their paying customers. I'm neither ignorant nor stupid. Why do you have such an issue with me Jared?

                          1 Reply Last reply Reply Quote 0
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