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    Ipad guru for Site connectivity issue

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    ipad pro network network connection uap nanhdap wrcombs
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    • DustinB3403D
      DustinB3403 @WrCombs
      last edited by

      @wrcombs Isn't the network your customers network? So if they say, "here are the credentials do whatever you need to fix this issue" how can you not fix the issue?

      Is the third party vendor going to yell at "you"? They shouldn't they should yell at the customer.

      WrCombsW 1 Reply Last reply Reply Quote 0
      • WrCombsW
        WrCombs @DustinB3403
        last edited by

        @dustinb3403 said in Ipad guru for Site connectivity issue:

        @wrcombs Isn't the network your customers network? So if they say, "here are the credentials do whatever you need to fix this issue" how can you not fix the issue?

        "Then we hold Liability for the network once we touch it " -a quote from my manager, this is the same conversation I had with my manager when it first started..

        Is the third party vendor going to yell at "you"? They shouldn't they should yell at the customer.

        The third party gave me full access, already, but again see the above quote.

        DustinB3403D 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403 @WrCombs
          last edited by

          @wrcombs You hold liability to undo any changes made if things are broken worse.. You don't own the network nuts to soup...

          Your manager is an idiot.

          WrCombsW 1 Reply Last reply Reply Quote 0
          • WrCombsW
            WrCombs @DustinB3403
            last edited by

            @dustinb3403 said in Ipad guru for Site connectivity issue:

            @wrcombs You hold liability to undo any changes made if things are broken worse.. You don't own the network nuts to soup...

            Your manager is an idiot.

            And I get that - which is why you document everything you change, what the setting was before (or take a backup before making changes..) and then revert back if need be... We suggest ideas (like this one) and get shot down because he thinks this will fix it

            1 Reply Last reply Reply Quote 0
            • WrCombsW
              WrCombs
              last edited by

              Update:
              I finally was told what was going on :
              They are on site messing with the network - but only the physical attributes (layer one) - they're removing 2 APs from the switch to test. (because there are 4 on site, and 2 of them are 6.5 feet away from each other... Why? I have no idea)

              DustinB3403D 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403 @WrCombs
                last edited by

                @wrcombs said in Ipad guru for Site connectivity issue:

                Update:
                I finally was told what was going on :
                They are on site messing with the network - but only the physical attributes (layer one) - they're removing 2 APs from the switch to test. (because there are 4 on site, and 2 of them are 6.5 feet away from each other... Why? I have no idea)

                Are the APs that are 6.5' apart separated by a concrete wall? Or something else that would cause massive signal loss?

                WrCombsW 1 Reply Last reply Reply Quote 0
                • WrCombsW
                  WrCombs @DustinB3403
                  last edited by

                  @dustinb3403 said in Ipad guru for Site connectivity issue:

                  @wrcombs said in Ipad guru for Site connectivity issue:

                  Update:
                  I finally was told what was going on :
                  They are on site messing with the network - but only the physical attributes (layer one) - they're removing 2 APs from the switch to test. (because there are 4 on site, and 2 of them are 6.5 feet away from each other... Why? I have no idea)

                  Are the APs that are 6.5' apart separated by a concrete wall? Or something else that would cause massive signal loss?

                  Nope...

                  DustinB3403D travisdh1T 2 Replies Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @WrCombs
                    last edited by

                    @wrcombs said in Ipad guru for Site connectivity issue:

                    @dustinb3403 said in Ipad guru for Site connectivity issue:

                    @wrcombs said in Ipad guru for Site connectivity issue:

                    Update:
                    I finally was told what was going on :
                    They are on site messing with the network - but only the physical attributes (layer one) - they're removing 2 APs from the switch to test. (because there are 4 on site, and 2 of them are 6.5 feet away from each other... Why? I have no idea)

                    Are the APs that are 6.5' apart separated by a concrete wall? Or something else that would cause massive signal loss?

                    Nope...

                    Perfect, more APs means more power and more devices that can be supported. Has anyone checked to make sure the APs are set to full power, non auto-tuning?

                    WrCombsW scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • travisdh1T
                      travisdh1 @WrCombs
                      last edited by

                      @wrcombs said in Ipad guru for Site connectivity issue:

                      @dustinb3403 said in Ipad guru for Site connectivity issue:

                      @wrcombs said in Ipad guru for Site connectivity issue:

                      Update:
                      I finally was told what was going on :
                      They are on site messing with the network - but only the physical attributes (layer one) - they're removing 2 APs from the switch to test. (because there are 4 on site, and 2 of them are 6.5 feet away from each other... Why? I have no idea)

                      Are the APs that are 6.5' apart separated by a concrete wall? Or something else that would cause massive signal loss?

                      Nope...

                      d79de3ee-d361-42b2-ae46-b9aeb79e5772-image.png

                      WrCombsW 1 Reply Last reply Reply Quote 0
                      • WrCombsW
                        WrCombs @travisdh1
                        last edited by

                        @travisdh1 said in Ipad guru for Site connectivity issue:

                        @wrcombs said in Ipad guru for Site connectivity issue:

                        @dustinb3403 said in Ipad guru for Site connectivity issue:

                        @wrcombs said in Ipad guru for Site connectivity issue:

                        Update:
                        I finally was told what was going on :
                        They are on site messing with the network - but only the physical attributes (layer one) - they're removing 2 APs from the switch to test. (because there are 4 on site, and 2 of them are 6.5 feet away from each other... Why? I have no idea)

                        Are the APs that are 6.5' apart separated by a concrete wall? Or something else that would cause massive signal loss?

                        Nope...

                        d79de3ee-d361-42b2-ae46-b9aeb79e5772-image.png

                        ?

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • WrCombsW
                          WrCombs @DustinB3403
                          last edited by

                          @dustinb3403 said in Ipad guru for Site connectivity issue:

                          @wrcombs said in Ipad guru for Site connectivity issue:

                          @dustinb3403 said in Ipad guru for Site connectivity issue:

                          @wrcombs said in Ipad guru for Site connectivity issue:

                          Update:
                          I finally was told what was going on :
                          They are on site messing with the network - but only the physical attributes (layer one) - they're removing 2 APs from the switch to test. (because there are 4 on site, and 2 of them are 6.5 feet away from each other... Why? I have no idea)

                          Are the APs that are 6.5' apart separated by a concrete wall? Or something else that would cause massive signal loss?

                          Nope...

                          Perfect, more APs means more power and more devices that can be supported. Has anyone checked to make sure the APs are set to full power, non auto-tuning?

                          I dont understand that, can you explain

                          DustinB3403D 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @WrCombs
                            last edited by

                            @wrcombs He's facepalming the fact that someone, thought adding APs (regardless of settings) would fix the issue.

                            In particular the fact that these are so close together.

                            WrCombsW 1 Reply Last reply Reply Quote 1
                            • DustinB3403D
                              DustinB3403 @WrCombs
                              last edited by

                              @wrcombs said in Ipad guru for Site connectivity issue:

                              @dustinb3403 said in Ipad guru for Site connectivity issue:

                              @wrcombs said in Ipad guru for Site connectivity issue:

                              @dustinb3403 said in Ipad guru for Site connectivity issue:

                              @wrcombs said in Ipad guru for Site connectivity issue:

                              Update:
                              I finally was told what was going on :
                              They are on site messing with the network - but only the physical attributes (layer one) - they're removing 2 APs from the switch to test. (because there are 4 on site, and 2 of them are 6.5 feet away from each other... Why? I have no idea)

                              Are the APs that are 6.5' apart separated by a concrete wall? Or something else that would cause massive signal loss?

                              Nope...

                              Perfect, more APs means more power and more devices that can be supported. Has anyone checked to make sure the APs are set to full power, non auto-tuning?

                              I dont understand that, can you explain

                              Sarcasm, read between the lines.

                              WrCombsW 1 Reply Last reply Reply Quote 0
                              • WrCombsW
                                WrCombs @DustinB3403
                                last edited by

                                @dustinb3403 said in Ipad guru for Site connectivity issue:

                                @wrcombs said in Ipad guru for Site connectivity issue:

                                @dustinb3403 said in Ipad guru for Site connectivity issue:

                                @wrcombs said in Ipad guru for Site connectivity issue:

                                @dustinb3403 said in Ipad guru for Site connectivity issue:

                                @wrcombs said in Ipad guru for Site connectivity issue:

                                Update:
                                I finally was told what was going on :
                                They are on site messing with the network - but only the physical attributes (layer one) - they're removing 2 APs from the switch to test. (because there are 4 on site, and 2 of them are 6.5 feet away from each other... Why? I have no idea)

                                Are the APs that are 6.5' apart separated by a concrete wall? Or something else that would cause massive signal loss?

                                Nope...

                                Perfect, more APs means more power and more devices that can be supported. Has anyone checked to make sure the APs are set to full power, non auto-tuning?

                                I dont understand that, can you explain

                                Sarcasm, read between the lines.

                                Okay, thankfully I figured that was the case.

                                1 Reply Last reply Reply Quote 0
                                • WrCombsW
                                  WrCombs @DustinB3403
                                  last edited by

                                  @dustinb3403 said in Ipad guru for Site connectivity issue:

                                  @wrcombs He's facepalming the fact that someone, thought adding APs (regardless of settings) would fix the issue.

                                  In particular the fact that these are so close together.

                                  I couldn't tell if it was directed at me for saying "nope.." or if it was directed at the APs (which is exactly what I did when I looked at the APs.. by the way)

                                  travisdh1T 1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @DustinB3403
                                    last edited by

                                    @dustinb3403 said in Ipad guru for Site connectivity issue:

                                    @wrcombs said in Ipad guru for Site connectivity issue:

                                    @dustinb3403 said in Ipad guru for Site connectivity issue:

                                    @wrcombs said in Ipad guru for Site connectivity issue:

                                    Update:
                                    I finally was told what was going on :
                                    They are on site messing with the network - but only the physical attributes (layer one) - they're removing 2 APs from the switch to test. (because there are 4 on site, and 2 of them are 6.5 feet away from each other... Why? I have no idea)

                                    Are the APs that are 6.5' apart separated by a concrete wall? Or something else that would cause massive signal loss?

                                    Nope...

                                    Perfect, more APs means more power and more devices that can be supported.

                                    This is sarcasm, but it's not super obvious ^^^

                                    DustinB3403D 1 Reply Last reply Reply Quote 0
                                    • DustinB3403D
                                      DustinB3403 @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Ipad guru for Site connectivity issue:

                                      @dustinb3403 said in Ipad guru for Site connectivity issue:

                                      @wrcombs said in Ipad guru for Site connectivity issue:

                                      @dustinb3403 said in Ipad guru for Site connectivity issue:

                                      @wrcombs said in Ipad guru for Site connectivity issue:

                                      Update:
                                      I finally was told what was going on :
                                      They are on site messing with the network - but only the physical attributes (layer one) - they're removing 2 APs from the switch to test. (because there are 4 on site, and 2 of them are 6.5 feet away from each other... Why? I have no idea)

                                      Are the APs that are 6.5' apart separated by a concrete wall? Or something else that would cause massive signal loss?

                                      Nope...

                                      Perfect, more APs means more power and more devices that can be supported.

                                      This is sarcasm, but it's not super obvious ^^^

                                      Not obvious to you. It should be plainly obvious to everyone else.

                                      WrCombsW 1 Reply Last reply Reply Quote 0
                                      • WrCombsW
                                        WrCombs @DustinB3403
                                        last edited by

                                        @dustinb3403 said in Ipad guru for Site connectivity issue:

                                        @scottalanmiller said in Ipad guru for Site connectivity issue:

                                        @dustinb3403 said in Ipad guru for Site connectivity issue:

                                        @wrcombs said in Ipad guru for Site connectivity issue:

                                        @dustinb3403 said in Ipad guru for Site connectivity issue:

                                        @wrcombs said in Ipad guru for Site connectivity issue:

                                        Update:
                                        I finally was told what was going on :
                                        They are on site messing with the network - but only the physical attributes (layer one) - they're removing 2 APs from the switch to test. (because there are 4 on site, and 2 of them are 6.5 feet away from each other... Why? I have no idea)

                                        Are the APs that are 6.5' apart separated by a concrete wall? Or something else that would cause massive signal loss?

                                        Nope...

                                        Perfect, more APs means more power and more devices that can be supported.

                                        This is sarcasm, but it's not super obvious ^^^

                                        Not obvious to you. It should be plainly obvious to everyone else.

                                        was not obviously to me

                                        1 Reply Last reply Reply Quote 0
                                        • travisdh1T
                                          travisdh1 @WrCombs
                                          last edited by

                                          @wrcombs said in Ipad guru for Site connectivity issue:

                                          @dustinb3403 said in Ipad guru for Site connectivity issue:

                                          @wrcombs He's facepalming the fact that someone, thought adding APs (regardless of settings) would fix the issue.

                                          In particular the fact that these are so close together.

                                          I couldn't tell if it was directed at me for saying "nope.." or if it was directed at the APs (which is exactly what I did when I looked at the APs.. by the way)

                                          It was directed at the APs, specifically after you answered that there are no obstructions between the two.

                                          1 Reply Last reply Reply Quote 1
                                          • WrCombsW
                                            WrCombs
                                            last edited by

                                            Boss man came back and asked me about this:
                                            What Channel would you use having 4 APs, and would you stagger the channels?

                                            Also, the guy set up a mesh system - there are 2 Aps plugged into the Switch, and 2 plugged into Power Converters working as Mesh points..

                                            travisdh1T 1 Reply Last reply Reply Quote -1
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