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    Solved HPE Smart Array P408i-a SR Gen10 Error 1716

    IT Discussion
    hpe array rebuild ure
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    • DustinB3403D
      DustinB3403
      last edited by

      If you saw the URE error listed in this link (and below) would you take this to mean that you need to rebuild the array and reinstall from the ground up?

      Errors detected on drives during previous rebuild or background surface analysis scan.
      
      Error Class : 0x000a | Error Code: 0x1716
      Symptom
      Unrecoverable media errors detected on drives.
      
      Cause
      Corrupted data on drive.
      
      Action
      Backup and restore the drives.
      
      dbeatoD 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        The array is showing healthy otherwise in ILO, this is reported for specific sectors of the logical volume. No drives or smart issues are shown.

        1 Reply Last reply Reply Quote 0
        • dbeatoD
          dbeato @DustinB3403
          last edited by

          @DustinB3403 URE always means that you should recreate your whole Array, I would go even further and replace the drives. That said was this RAID5?

          DustinB3403D 1 Reply Last reply Reply Quote 3
          • DustinB3403D
            DustinB3403 @dbeato
            last edited by

            @dbeato yes a RAID5, the drives are all passing SMART without issue. It's a rather small installation. I assumed as much as needing to rebuild the entre array and am working on a process to remediate this.

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            • 1
              1337
              last edited by

              Yes, you absolutely must replace the drive(s) that has read errors.
              S.M.A.R.T doesn't do a full test unless you initiate the extended test. Which may takes hours when you have the drive offline and much longer than that if it's in the array.

              DustinB3403D 1 Reply Last reply Reply Quote 1
              • DustinB3403D
                DustinB3403 @1337
                last edited by

                @Pete-S I would agree if any of the hardware was being reported as defective. HPE won't just replace drives without an indicator that the drives are the issue.

                This appears to be a software issue as the corruption is in the logical drives and not being reported from the physical devices.

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                  1337 @DustinB3403
                  last edited by

                  @DustinB3403 said in HPE Smart Array P408i-a SR Gen10 Error 1716:

                  @Pete-S I would agree if any of the hardware was being reported as defective. HPE won't just replace drives without an indicator that the drives are the issue.

                  This appears to be a software issue as the corruption is in the logical drives and not being reported from the physical devices.

                  Yeah, that makes sense. Well, hope you get it solved.

                  1 Reply Last reply Reply Quote 0
                  • CCWTechC
                    CCWTech
                    last edited by

                    Are they SSD or Spinners? If they are spinners this is a great time to get away from RAID5.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @CCWTech
                      last edited by

                      @CCWTech said in HPE Smart Array P408i-a SR Gen10 Error 1716:

                      Are they SSD or Spinners? If they are spinners this is a great time to get away from RAID5.

                      LOL - you mean it's a great time to get away from spinners 😉

                      I know there are still cases for spinners. We can only hope this system is ancient since it's running RAID 5 on spinners, so we should be able to assume the drives are tiny - easily replaced by two SSDs in RAID 1.

                      CCWTechC 1 Reply Last reply Reply Quote 1
                      • CCWTechC
                        CCWTech @Dashrender
                        last edited by

                        @Dashrender said in HPE Smart Array P408i-a SR Gen10 Error 1716:

                        @CCWTech said in HPE Smart Array P408i-a SR Gen10 Error 1716:

                        Are they SSD or Spinners? If they are spinners this is a great time to get away from RAID5.

                        LOL - you mean it's a great time to get away from spinners 😉

                        I know there are still cases for spinners. We can only hope this system is ancient since it's running RAID 5 on spinners, so we should be able to assume the drives are tiny - easily replaced by two SSDs in RAID 1.

                        That as well! But at the very least no RAID 5 if you are re-using drives. But all my new server builds are SSD for sure.

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                        • DustinB3403D
                          DustinB3403
                          last edited by

                          Turns out that the embedded controller is defective. HPE has a tech arriving today to replace the defective part.

                          1 Reply Last reply Reply Quote 1
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