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    Home schooling remote help (VNC/RDP/Whatever)

    Water Closet
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    • ObsolesceO
      Obsolesce @popester
      last edited by

      @popester said in Home schooling remote help (VNC/RDP/Whatever):

      Does anyone have a suggestion for "best" secure first, interactive bells and whistles second. Would be nice to use MIC to talk and share screen and control client mouse and keyboard. Thank you for any help you can offer.

      If Windows 10 on both ends, I can attest to the fact that the built-in Quick Assist works amazingly well, together with your voice client of choice (cell phone, Slack, FaceBook, hangouts meet, etc...)

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @Obsolesce
        last edited by

        @Obsolesce said in Home schooling remote help (VNC/RDP/Whatever):

        @popester said in Home schooling remote help (VNC/RDP/Whatever):

        Does anyone have a suggestion for "best" secure first, interactive bells and whistles second. Would be nice to use MIC to talk and share screen and control client mouse and keyboard. Thank you for any help you can offer.

        If Windows 10 on both ends, I can attest to the fact that the built-in Quick Assist works amazingly well,

        Saw that coming...

        ObsolesceO 1 Reply Last reply Reply Quote 1
        • JaredBuschJ
          JaredBusch @scottalanmiller
          last edited by

          @scottalanmiller said in Home schooling remote help (VNC/RDP/Whatever):

          @popester said in Home schooling remote help (VNC/RDP/Whatever):

          Does anyone have a suggestion for "best" secure first, interactive bells and whistles second. Would be nice to use MIC to talk and share screen and control client mouse and keyboard. Thank you for any help you can offer.

          Jitsi works really well and is free.

          https://meet.vitalpbx.org/

          This is what I would do for basic screensharing and audio/video.

          1 Reply Last reply Reply Quote 1
          • ObsolesceO
            Obsolesce @JaredBusch
            last edited by

            @JaredBusch said in Home schooling remote help (VNC/RDP/Whatever):

            @Obsolesce said in Home schooling remote help (VNC/RDP/Whatever):

            @popester said in Home schooling remote help (VNC/RDP/Whatever):

            Does anyone have a suggestion for "best" secure first, interactive bells and whistles second. Would be nice to use MIC to talk and share screen and control client mouse and keyboard. Thank you for any help you can offer.

            If Windows 10 on both ends, I can attest to the fact that the built-in Quick Assist works amazingly well,

            Saw that coming...

            Where TeamViewer, and a few others have failed, Quick Assist was the one that worked, in the end, in every single case. I am supposed to try ConnectWise Control, and if that gives problems on the device, try TeamViewer QuickSupport. And when both of those are either not working as they should or too hard for the user to figure out or for whatever reason, I drop to the built-in Quick Assist, which really just works. No MS fanboyism, just straight up facts. It works well where all others fail or cause problems.

            So you're just going to have to get over yourself in the fact that, sometimes, something other than latest shiny thing you latched on to works well. And sometimes, it might be made by Microsoft :man_shrugging:

            I'm willing to bet you've never even tried using it, let alone heard of it or given it any thought. So I find it very ignorant for you to keep this petty stuff up... trolling or not.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @Obsolesce
              last edited by

              @Obsolesce said in Home schooling remote help (VNC/RDP/Whatever):

              I'm willing to bet you've never even tried using it, let alone heard of it or given it any thought. So I find it very ignorant for you to keep this petty stuff up... trolling or not.

              Nice try. Of course I have used it. No, it is not real good. Yes, it worked, but not as smoothly as real tools.

              ObsolesceO 1 Reply Last reply Reply Quote 0
              • black3dynamiteB
                black3dynamite
                last edited by

                @popester I'm curious is this a Windows to Windows remote help only?

                popesterP 1 Reply Last reply Reply Quote 0
                • popesterP
                  popester @black3dynamite
                  last edited by

                  @black3dynamite said in Home schooling remote help (VNC/RDP/Whatever):

                  @popester I'm curious is this a Windows to Windows remote help only?

                  MAC To MAC and MAC to Windows and Windows to MAC. May sprinkle in some Fedora while i am at it.

                  I will be using it from home and from work.

                  black3dynamiteB 1 Reply Last reply Reply Quote 0
                  • black3dynamiteB
                    black3dynamite @popester
                    last edited by

                    @popester said in Home schooling remote help (VNC/RDP/Whatever):

                    @black3dynamite said in Home schooling remote help (VNC/RDP/Whatever):

                    @popester I'm curious is this a Windows to Windows remote help only?

                    MAC To MAC and MAC to Windows and Windows to MAC. May sprinkle in some Fedora while i am at it.

                    I will be using it from home and from work.

                    Well you definitely will need to use something that is cross-platform or web-based.

                    1 Reply Last reply Reply Quote 0
                    • ObsolesceO
                      Obsolesce @JaredBusch
                      last edited by

                      @JaredBusch said in Home schooling remote help (VNC/RDP/Whatever):

                      @Obsolesce said in Home schooling remote help (VNC/RDP/Whatever):

                      I'm willing to bet you've never even tried using it, let alone heard of it or given it any thought. So I find it very ignorant for you to keep this petty stuff up... trolling or not.

                      Nice try. Of course I have used it. No, it is not real good. Yes, it worked, but not as smoothly as real tools.

                      Okay cowboy. What part of this is not smooth? (besides the quality and framerate of the gif)

                      QuickAssist Demo - TimothyGruber.com

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Obsolesce
                        last edited by

                        @Obsolesce said in Home schooling remote help (VNC/RDP/Whatever):

                        @JaredBusch said in Home schooling remote help (VNC/RDP/Whatever):

                        @Obsolesce said in Home schooling remote help (VNC/RDP/Whatever):

                        I'm willing to bet you've never even tried using it, let alone heard of it or given it any thought. So I find it very ignorant for you to keep this petty stuff up... trolling or not.

                        Nice try. Of course I have used it. No, it is not real good. Yes, it worked, but not as smoothly as real tools.

                        Okay cowboy. What part of this is not smooth? (besides the quality and framerate of the gif)

                        QuickAssist Demo - TimothyGruber.com

                        Requiring a microsoft account for starters.

                        ObsolesceO 1 Reply Last reply Reply Quote 0
                        • ObsolesceO
                          Obsolesce @JaredBusch
                          last edited by

                          @JaredBusch said in Home schooling remote help (VNC/RDP/Whatever):

                          @Obsolesce said in Home schooling remote help (VNC/RDP/Whatever):

                          @JaredBusch said in Home schooling remote help (VNC/RDP/Whatever):

                          @Obsolesce said in Home schooling remote help (VNC/RDP/Whatever):

                          I'm willing to bet you've never even tried using it, let alone heard of it or given it any thought. So I find it very ignorant for you to keep this petty stuff up... trolling or not.

                          Nice try. Of course I have used it. No, it is not real good. Yes, it worked, but not as smoothly as real tools.

                          Okay cowboy. What part of this is not smooth? (besides the quality and framerate of the gif)

                          QuickAssist Demo - TimothyGruber.com

                          Requiring a microsoft account for starters.

                          You have a MS account, what's the issue? I just seen a screenshot of it on TG, of you logged in to O365 or something.

                          1 Reply Last reply Reply Quote 0
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