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    Unsolved Soft Phone issues

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    wrcombs ubnt sip phones
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    • WrCombsW
      WrCombs @scottalanmiller
      last edited by

      @scottalanmiller said in Soft Phone issues:

      Wait, like this Vast... https://www.vastbroadband.com/

      This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

      Yep, that's it.
      anything to save a buck I guess

      DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
      • DashrenderD
        Dashrender @WrCombs
        last edited by

        @WrCombs said in Soft Phone issues:

        @scottalanmiller said in Soft Phone issues:

        Wait, like this Vast... https://www.vastbroadband.com/

        This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

        Yep, that's it.
        anything to save a buck I guess

        did they just buy this for this situation? or is that the whole service your company is using?

        WrCombsW 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @WrCombs
          last edited by

          @WrCombs said in Soft Phone issues:

          @scottalanmiller said in Soft Phone issues:

          Wait, like this Vast... https://www.vastbroadband.com/

          This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

          Yep, that's it.
          anything to save a buck I guess

          Saves a buck? No way. That has to be SO expensive. That consumer crap is NEVER cheap. You always pay double to quadruple what a good business service costs.

          DashrenderD 1 Reply Last reply Reply Quote 1
          • WrCombsW
            WrCombs @Dashrender
            last edited by

            @Dashrender said in Soft Phone issues:

            @WrCombs said in Soft Phone issues:

            @scottalanmiller said in Soft Phone issues:

            Wait, like this Vast... https://www.vastbroadband.com/

            This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

            Yep, that's it.
            anything to save a buck I guess

            did they just buy this for this situation? or is that the whole service your company is using?

            They bought this system for all 3 offices for both departments.
            Long before COVID19

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said in Soft Phone issues:

              @WrCombs said in Soft Phone issues:

              @scottalanmiller said in Soft Phone issues:

              Wait, like this Vast... https://www.vastbroadband.com/

              This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

              Yep, that's it.
              anything to save a buck I guess

              Saves a buck? No way. That has to be SO expensive. That consumer crap is NEVER cheap. You always pay double to quadruple what a good business service costs.

              Did you see they had a "business" offering on their website.

              Scott - while I understand the POV you're taking - Why hasn't someone/some company stood up and heavily advertised solutions like NTG and Bundy & Assoc provide? There might be a tiny bit of advertising out there for it, but really, google searches will almost NEVER lead to either of you. The big boys are crushing you face time. And you're surprised companies aren't using systems like yours more? why?

              travisdh1T scottalanmillerS 2 Replies Last reply Reply Quote 0
              • travisdh1T
                travisdh1 @Dashrender
                last edited by

                @Dashrender said in Soft Phone issues:

                @scottalanmiller said in Soft Phone issues:

                @WrCombs said in Soft Phone issues:

                @scottalanmiller said in Soft Phone issues:

                Wait, like this Vast... https://www.vastbroadband.com/

                This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

                Yep, that's it.
                anything to save a buck I guess

                Saves a buck? No way. That has to be SO expensive. That consumer crap is NEVER cheap. You always pay double to quadruple what a good business service costs.

                Did you see they had a "business" offering on their website.

                Scott - while I understand the POV you're taking - Why hasn't someone/some company stood up and heavily advertised solutions like NTG and Bundy & Assoc provide? There might be a tiny bit of advertising out there for it, but really, google searches will almost NEVER lead to either of you. The big boys are crushing you face time. And you're surprised companies aren't using systems like yours more? why?

                I'm just guessing that they both have more than enough business as it is, why advertise for more?

                DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 1
                • DashrenderD
                  Dashrender @WrCombs
                  last edited by

                  @WrCombs said in Soft Phone issues:

                  @Dashrender said in Soft Phone issues:

                  @WrCombs said in Soft Phone issues:

                  @scottalanmiller said in Soft Phone issues:

                  Wait, like this Vast... https://www.vastbroadband.com/

                  This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

                  Yep, that's it.
                  anything to save a buck I guess

                  did they just buy this for this situation? or is that the whole service your company is using?

                  They bought this system for all 3 offices for both departments.
                  Long before COVID19

                  Well, you could present NTG or Bundy & Assoc offerings, likely showing a significant savings over what you have now... the only thing is the likely sunk cost in your current phones at the office.

                  WrCombsW 1 Reply Last reply Reply Quote 1
                  • DashrenderD
                    Dashrender @travisdh1
                    last edited by

                    @travisdh1 said in Soft Phone issues:

                    @Dashrender said in Soft Phone issues:

                    @scottalanmiller said in Soft Phone issues:

                    @WrCombs said in Soft Phone issues:

                    @scottalanmiller said in Soft Phone issues:

                    Wait, like this Vast... https://www.vastbroadband.com/

                    This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

                    Yep, that's it.
                    anything to save a buck I guess

                    Saves a buck? No way. That has to be SO expensive. That consumer crap is NEVER cheap. You always pay double to quadruple what a good business service costs.

                    Did you see they had a "business" offering on their website.

                    Scott - while I understand the POV you're taking - Why hasn't someone/some company stood up and heavily advertised solutions like NTG and Bundy & Assoc provide? There might be a tiny bit of advertising out there for it, but really, google searches will almost NEVER lead to either of you. The big boys are crushing you face time. And you're surprised companies aren't using systems like yours more? why?

                    I'm just guessing that they both have more than enough business as it is, why advertise for more?

                    That's not a real suggestion is? Does google think it has enough business? or Apple, or Microsoft or Amazon? I'm betting not. Why would NTG and Bundy be any different?

                    1 Reply Last reply Reply Quote 0
                    • WrCombsW
                      WrCombs @Dashrender
                      last edited by

                      @Dashrender said in Soft Phone issues:

                      @WrCombs said in Soft Phone issues:

                      @Dashrender said in Soft Phone issues:

                      @WrCombs said in Soft Phone issues:

                      @scottalanmiller said in Soft Phone issues:

                      Wait, like this Vast... https://www.vastbroadband.com/

                      This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

                      Yep, that's it.
                      anything to save a buck I guess

                      did they just buy this for this situation? or is that the whole service your company is using?

                      They bought this system for all 3 offices for both departments.
                      Long before COVID19

                      Well, you could present NTG or Bundy & Assoc offerings, likely showing a significant savings over what you have now... the only thing is the likely sunk cost in your current phones at the office.

                      Im Sure I Could.

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @WrCombs
                        last edited by

                        @WrCombs said in Soft Phone issues:

                        @Dashrender said in Soft Phone issues:

                        @WrCombs said in Soft Phone issues:

                        @Dashrender said in Soft Phone issues:

                        @WrCombs said in Soft Phone issues:

                        @scottalanmiller said in Soft Phone issues:

                        Wait, like this Vast... https://www.vastbroadband.com/

                        This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

                        Yep, that's it.
                        anything to save a buck I guess

                        did they just buy this for this situation? or is that the whole service your company is using?

                        They bought this system for all 3 offices for both departments.
                        Long before COVID19

                        Well, you could present NTG or Bundy & Assoc offerings, likely showing a significant savings over what you have now... the only thing is the likely sunk cost in your current phones at the office.

                        Im Sure I Could.

                        Sometimes something like this is what propels you to the top super fast - I'm guessing similar to what happened to Scott when he started out.

                        WrCombsW scottalanmillerS 2 Replies Last reply Reply Quote 0
                        • WrCombsW
                          WrCombs @Dashrender
                          last edited by

                          @Dashrender said in Soft Phone issues:

                          @WrCombs said in Soft Phone issues:

                          @Dashrender said in Soft Phone issues:

                          @WrCombs said in Soft Phone issues:

                          @Dashrender said in Soft Phone issues:

                          @WrCombs said in Soft Phone issues:

                          @scottalanmiller said in Soft Phone issues:

                          Wait, like this Vast... https://www.vastbroadband.com/

                          This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

                          Yep, that's it.
                          anything to save a buck I guess

                          did they just buy this for this situation? or is that the whole service your company is using?

                          They bought this system for all 3 offices for both departments.
                          Long before COVID19

                          Well, you could present NTG or Bundy & Assoc offerings, likely showing a significant savings over what you have now... the only thing is the likely sunk cost in your current phones at the office.

                          Im Sure I Could.

                          Sometimes something like this is what propels you to the top super fast - I'm guessing similar to what happened to Scott when he started out.

                          Only issue, there's not a local guy in town for NTG 😉

                          DashrenderD 2 Replies Last reply Reply Quote 1
                          • DashrenderD
                            Dashrender @WrCombs
                            last edited by

                            @WrCombs said in Soft Phone issues:

                            @Dashrender said in Soft Phone issues:

                            @WrCombs said in Soft Phone issues:

                            @Dashrender said in Soft Phone issues:

                            @WrCombs said in Soft Phone issues:

                            @Dashrender said in Soft Phone issues:

                            @WrCombs said in Soft Phone issues:

                            @scottalanmiller said in Soft Phone issues:

                            Wait, like this Vast... https://www.vastbroadband.com/

                            This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

                            Yep, that's it.
                            anything to save a buck I guess

                            did they just buy this for this situation? or is that the whole service your company is using?

                            They bought this system for all 3 offices for both departments.
                            Long before COVID19

                            Well, you could present NTG or Bundy & Assoc offerings, likely showing a significant savings over what you have now... the only thing is the likely sunk cost in your current phones at the office.

                            Im Sure I Could.

                            Sometimes something like this is what propels you to the top super fast - I'm guessing similar to what happened to Scott when he started out.

                            Only issue, there's not a local guy in town for NTG 😉

                            /sigh - that's the point. You don't need anyone local for phones. The PBX is completely online. They can receive the phones and pre-program them, then mail them to you, or they can send them directly to you with fairly simple instructions on how to add them to the PBX, and then a config is pushed from the server to the phones.

                            The vendor can even do firewall and network troubleshooting with your remotely if needed. of course someone at your location will need the admin level usernames/passwords for all equipment.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @WrCombs
                              last edited by

                              @WrCombs said in Soft Phone issues:

                              @Dashrender said in Soft Phone issues:

                              @WrCombs said in Soft Phone issues:

                              @Dashrender said in Soft Phone issues:

                              @WrCombs said in Soft Phone issues:

                              @Dashrender said in Soft Phone issues:

                              @WrCombs said in Soft Phone issues:

                              @scottalanmiller said in Soft Phone issues:

                              Wait, like this Vast... https://www.vastbroadband.com/

                              This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

                              Yep, that's it.
                              anything to save a buck I guess

                              did they just buy this for this situation? or is that the whole service your company is using?

                              They bought this system for all 3 offices for both departments.
                              Long before COVID19

                              Well, you could present NTG or Bundy & Assoc offerings, likely showing a significant savings over what you have now... the only thing is the likely sunk cost in your current phones at the office.

                              Im Sure I Could.

                              Sometimes something like this is what propels you to the top super fast - I'm guessing similar to what happened to Scott when he started out.

                              Only issue, there's not a local guy in town for NTG 😉

                              This is a constant failing of so much management - they are stuck with the thought that someone has to be local.

                              HP sure in the heck isn't local in Omaha, they hire contractors to go to businesses to replace motherboards, etc for the onsite component. Those contractors are often hired by all the major players in that field, so one tech is doing HP, Dell, Lenovo, etc.

                              This is super common today.

                              scottalanmillerS 1 Reply Last reply Reply Quote 2
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @Dashrender said in Soft Phone issues:

                                @scottalanmiller said in Soft Phone issues:

                                @WrCombs said in Soft Phone issues:

                                @scottalanmiller said in Soft Phone issues:

                                Wait, like this Vast... https://www.vastbroadband.com/

                                This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

                                Yep, that's it.
                                anything to save a buck I guess

                                Saves a buck? No way. That has to be SO expensive. That consumer crap is NEVER cheap. You always pay double to quadruple what a good business service costs.

                                Did you see they had a "business" offering on their website.

                                Scott - while I understand the POV you're taking - Why hasn't someone/some company stood up and heavily advertised solutions like NTG and Bundy & Assoc provide? There might be a tiny bit of advertising out there for it, but really, google searches will almost NEVER lead to either of you. The big boys are crushing you face time. And you're surprised companies aren't using systems like yours more? why?

                                Because customers hate business solutions and IT pros already know not to buy that stuff. Companies that care already do it this way, everyone else just wants to buy fluff marketing.

                                If we marketed like them, we'd have to cost like them.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @travisdh1
                                  last edited by

                                  @travisdh1 said in Soft Phone issues:

                                  @Dashrender said in Soft Phone issues:

                                  @scottalanmiller said in Soft Phone issues:

                                  @WrCombs said in Soft Phone issues:

                                  @scottalanmiller said in Soft Phone issues:

                                  Wait, like this Vast... https://www.vastbroadband.com/

                                  This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

                                  Yep, that's it.
                                  anything to save a buck I guess

                                  Saves a buck? No way. That has to be SO expensive. That consumer crap is NEVER cheap. You always pay double to quadruple what a good business service costs.

                                  Did you see they had a "business" offering on their website.

                                  Scott - while I understand the POV you're taking - Why hasn't someone/some company stood up and heavily advertised solutions like NTG and Bundy & Assoc provide? There might be a tiny bit of advertising out there for it, but really, google searches will almost NEVER lead to either of you. The big boys are crushing you face time. And you're surprised companies aren't using systems like yours more? why?

                                  I'm just guessing that they both have more than enough business as it is, why advertise for more?

                                  Well, more would definitely be nice.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said in Soft Phone issues:

                                    @WrCombs said in Soft Phone issues:

                                    @Dashrender said in Soft Phone issues:

                                    @WrCombs said in Soft Phone issues:

                                    @Dashrender said in Soft Phone issues:

                                    @WrCombs said in Soft Phone issues:

                                    @scottalanmiller said in Soft Phone issues:

                                    Wait, like this Vast... https://www.vastbroadband.com/

                                    This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

                                    Yep, that's it.
                                    anything to save a buck I guess

                                    did they just buy this for this situation? or is that the whole service your company is using?

                                    They bought this system for all 3 offices for both departments.
                                    Long before COVID19

                                    Well, you could present NTG or Bundy & Assoc offerings, likely showing a significant savings over what you have now... the only thing is the likely sunk cost in your current phones at the office.

                                    Im Sure I Could.

                                    Sometimes something like this is what propels you to the top super fast - I'm guessing similar to what happened to Scott when he started out.

                                    For sure. I was always adamant about pointing out when things were done poorly, when things could be done better, etc. Never shied away from that.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @Dashrender said in Soft Phone issues:

                                      @WrCombs said in Soft Phone issues:

                                      @Dashrender said in Soft Phone issues:

                                      @WrCombs said in Soft Phone issues:

                                      @Dashrender said in Soft Phone issues:

                                      @WrCombs said in Soft Phone issues:

                                      @Dashrender said in Soft Phone issues:

                                      @WrCombs said in Soft Phone issues:

                                      @scottalanmiller said in Soft Phone issues:

                                      Wait, like this Vast... https://www.vastbroadband.com/

                                      This is just a consumer home service? No wonder they don't have any support. Those places would never be able to handle this. Even Cox and Comcast don't have any business phone offerings. This stuff is low end for a HOME user!

                                      Yep, that's it.
                                      anything to save a buck I guess

                                      did they just buy this for this situation? or is that the whole service your company is using?

                                      They bought this system for all 3 offices for both departments.
                                      Long before COVID19

                                      Well, you could present NTG or Bundy & Assoc offerings, likely showing a significant savings over what you have now... the only thing is the likely sunk cost in your current phones at the office.

                                      Im Sure I Could.

                                      Sometimes something like this is what propels you to the top super fast - I'm guessing similar to what happened to Scott when he started out.

                                      Only issue, there's not a local guy in town for NTG 😉

                                      /sigh - that's the point. You don't need anyone local for phones. The PBX is completely online. They can receive the phones and pre-program them, then mail them to you, or they can send them directly to you with fairly simple instructions on how to add them to the PBX, and then a config is pushed from the server to the phones.

                                      The vendor can even do firewall and network troubleshooting with your remotely if needed. of course someone at your location will need the admin level usernames/passwords for all equipment.

                                      You missed his winky face.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @Dashrender said in Soft Phone issues:

                                        HP sure in the heck isn't local in Omaha, they hire contractors to go to businesses to replace motherboards, etc for the onsite component.

                                        NTG got much of its early business being those "local" guys for HPE, Dell, etc.

                                        And funny enough... even being the "local guy" meant that our Rochester, NY guys covered like eight states. When those big companies are sending their "local guy", they are driving hundreds of miles much of the time unless you are in a huge city.

                                        1 Reply Last reply Reply Quote 1
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