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    Windows 10- Cant Connect to this network?

    IT Discussion
    windows10 wrcombs pos tablets
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    • WrCombsW
      WrCombs
      last edited by

      I have a tablet I have on an Unrouted private network and randomly dropped off, restarted the device and it connected back up. When I asked about it, They said "there's a known issue with Windows 10 Wireless devices (laptops, and tablets) that they can't stay connected to a wireless connection or refuse to connect to the network at all. May be because there isn't internet connected to the network..."

      I thought it was absurd, but any of you ever heard of this as an Issue?
      Think it might be a tablet issue and not Windows 10?

      Going to try Connecting it to the internet and running windows updates this weekend to see if that resolves the issue.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Is it really not connected? Or is it just not on the Internet?

        WrCombsW 1 Reply Last reply Reply Quote 0
        • WrCombsW
          WrCombs @scottalanmiller
          last edited by

          @scottalanmiller said in Windows 10- Cant Connect to this network?:

          Is it really not connected? Or is it just not on the Internet?

          The error said "Can't connect to this network" after it was already connected for over an hour.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @WrCombs
            last edited by

            @WrCombs said in Windows 10- Cant Connect to this network?:

            @scottalanmiller said in Windows 10- Cant Connect to this network?:

            Is it really not connected? Or is it just not on the Internet?

            The error said "Can't connect to this network" after it was already connected for over an hour.

            But was it still connected?

            WrCombsW 1 Reply Last reply Reply Quote 0
            • WrCombsW
              WrCombs @scottalanmiller
              last edited by

              @scottalanmiller said in Windows 10- Cant Connect to this network?:

              @WrCombs said in Windows 10- Cant Connect to this network?:

              @scottalanmiller said in Windows 10- Cant Connect to this network?:

              Is it really not connected? Or is it just not on the Internet?

              The error said "Can't connect to this network" after it was already connected for over an hour.

              But was it still connected?

              no, it was not

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @WrCombs
                last edited by

                @WrCombs said in Windows 10- Cant Connect to this network?:

                @scottalanmiller said in Windows 10- Cant Connect to this network?:

                @WrCombs said in Windows 10- Cant Connect to this network?:

                @scottalanmiller said in Windows 10- Cant Connect to this network?:

                Is it really not connected? Or is it just not on the Internet?

                The error said "Can't connect to this network" after it was already connected for over an hour.

                But was it still connected?

                no, it was not

                Ah, that's the issue, not the message then. I thought this whole thing was that you were getting just the message, but that it was still working fine.

                WrCombsW 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @WrCombs
                  last edited by

                  @WrCombs said in Windows 10- Cant Connect to this network?:

                  When I asked about it, They said "there's a known issue with Windows 10 Wireless devices (laptops, and tablets) that they can't stay connected to a wireless connection or refuse to connect to the network at all. May be because there isn't internet connected to the network..."

                  Whom did you ask?

                  Windows 10 (and Windows in general) is pretty flaky. But I've not seen this with any regularity.

                  WrCombsW 1 Reply Last reply Reply Quote 0
                  • WrCombsW
                    WrCombs @scottalanmiller
                    last edited by

                    @scottalanmiller said in Windows 10- Cant Connect to this network?:

                    @WrCombs said in Windows 10- Cant Connect to this network?:

                    @scottalanmiller said in Windows 10- Cant Connect to this network?:

                    @WrCombs said in Windows 10- Cant Connect to this network?:

                    @scottalanmiller said in Windows 10- Cant Connect to this network?:

                    Is it really not connected? Or is it just not on the Internet?

                    The error said "Can't connect to this network" after it was already connected for over an hour.

                    But was it still connected?

                    no, it was not

                    Ah, that's the issue, not the message then. I thought this whole thing was that you were getting just the message, but that it was still working fine.

                    oh, no it lost connection, then wouldn't connect again until after a restart.

                    1 Reply Last reply Reply Quote 0
                    • WrCombsW
                      WrCombs @scottalanmiller
                      last edited by

                      @scottalanmiller said in Windows 10- Cant Connect to this network?:

                      @WrCombs said in Windows 10- Cant Connect to this network?:

                      When I asked about it, They said "there's a known issue with Windows 10 Wireless devices (laptops, and tablets) that they can't stay connected to a wireless connection or refuse to connect to the network at all. May be because there isn't internet connected to the network..."

                      Whom did you ask?

                      Windows 10 (and Windows in general) is pretty flaky. But I've not seen this with any regularity.

                      another Tech here at RDS who has worked with Tablets as terminals more than I

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender
                        last edited by

                        I have seen specific devices have a hard time getting/staying connected. My old Lenovo laptop had this issue. Replacing the wireless NIC solved the problem. Others I've updated the driver and it solved, and yet others never resolved. Recommended solutions at that point were - replace the AP, replace the laptop/device.

                        I didn't mention updating the AP, but I suppose that should be mentioned.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @Dashrender said in Windows 10- Cant Connect to this network?:

                          I have seen specific devices have a hard time getting/staying connected. My old Lenovo laptop had this issue. Replacing the wireless NIC solved the problem. Others I've updated the driver and it solved, and yet others never resolved. Recommended solutions at that point were - replace the AP, replace the laptop/device.

                          I didn't mention updating the AP, but I suppose that should be mentioned.

                          Agreed, this is more likely to be hardware or driver related, than to be Windows 10 related.

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