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    VitalPBX - exts can't call each other

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    vitalpbx incoming calls fail
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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by

      @scottalanmiller said in VitalPBX - exts can't call each other:

      @JaredBusch said in VitalPBX - exts can't call each other:

      @scottalanmiller said in VitalPBX - exts can't call each other:

      @Dashrender said in VitalPBX - exts can't call each other:

      @JaredBusch said in VitalPBX - exts can't call each other:

      @Dashrender said in VitalPBX - exts can't call each other:

      OK - Progress.

      I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

      So SIP on port 5060 works.

      Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

      Current error message:

      The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

      Because you didn't tell Skyetel to use port 5062

      FFS

      Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

      Are you saying they all need to use the same port?

      When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.

      And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.

      Yeah, that's ridiculous. They have this weird obsession with the deprecated or about to be deprecated chan_sip. Their support pushing that is part of their problems.

      We try to move pjsip to 5060 right away on setups and we never use chan_sip. Not had any issues yet.

      OK I haven't done that yet.. I'll probably spin up another VM tonight and try that.

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        So back to my situation....

        I have my trunk on port 5062 and set to PJSIP on both Vital and Skyetel.
        I have the phone ext set to port 5062 and set to PJSIP - phones will register and call out but only one way audio

        IF I leave everything else alone, setup a new ext to port 5060 and SIP - a phone will register to this extension AND dial out AND have two-way audio.

        JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @Dashrender
          last edited by

          @Dashrender said in VitalPBX - exts can't call each other:

          IF I leave everything else alone, setup a new ext to port 5060 and SIP - a phone will register to this extension AND dial out AND have two-way audio.

          This is separate issue from your inbound call issue.

          Which was my point..

          DashrenderD 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Dashrender
            last edited by

            @Dashrender said in VitalPBX - exts can't call each other:

            So back to my situation....

            I have my trunk on port 5062 and set to PJSIP on both Vital and Skyetel.
            I have the phone ext set to port 5062 and set to PJSIP - phones will register and call out but only one way audio

            IF I leave everything else alone, setup a new ext to port 5060 and SIP - a phone will register to this extension AND dial out AND have two-way audio.

            SIP handles the call setup. RTP handles the call itself. One way audio comes from issues with RTP, at least nearly always. Normally this means that one leg of RTP is working and one is not.

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @JaredBusch
              last edited by

              @JaredBusch said in VitalPBX - exts can't call each other:

              @Dashrender said in VitalPBX - exts can't call each other:

              IF I leave everything else alone, setup a new ext to port 5060 and SIP - a phone will register to this extension AND dial out AND have two-way audio.

              This is separate issue from your inbound call issue.

              Which was my point..

              My OP asked two questions.

              1. can't inbound call - fixed that because mismatched DID (yeah my bad)
              2. on PJSIP phones don't appear as available to the PBX so they can't get calls from other phones.
              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @scottalanmiller
                last edited by

                @scottalanmiller said in VitalPBX - exts can't call each other:

                @JaredBusch said in VitalPBX - exts can't call each other:

                @scottalanmiller said in VitalPBX - exts can't call each other:

                @Dashrender said in VitalPBX - exts can't call each other:

                @JaredBusch said in VitalPBX - exts can't call each other:

                @Dashrender said in VitalPBX - exts can't call each other:

                OK - Progress.

                I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                So SIP on port 5060 works.

                Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                Current error message:

                The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                Because you didn't tell Skyetel to use port 5062

                FFS

                Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

                Are you saying they all need to use the same port?

                When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.

                And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.

                Yeah, that's ridiculous. They have this weird obsession with the deprecated or about to be deprecated chan_sip. Their support pushing that is part of their problems.

                We try to move pjsip to 5060 right away on setups and we never use chan_sip. Not had any issues yet.

                Relevant
                09b0ea61-1e6f-4568-84fe-f00f4301ad36-image.png

                scottalanmillerS I 2 Replies Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @JaredBusch
                  last edited by

                  @JaredBusch yeah, given how recent VitalPBX is, I'm amazed that the old driver is even included there. Seems like a really bad idea.

                  1 Reply Last reply Reply Quote 1
                  • I
                    ing-joserivera26 @Dashrender
                    last edited by

                    @Dashrender When your devices are shown as UNAVAILABLE but marked as REGISTERED, try to decrease the qualify frequency value on the technology profile assigned to your devices. For PJSIP is usually the "Default PJSIP Profile", for SIP, is usually the "Default SIP Profile".

                    About, One Way Audio, remember to configure the External Address and the local address on the SIP Settings or PJSIP Settings, depending on the technology you are using.

                    1 Reply Last reply Reply Quote 1
                    • I
                      ing-joserivera26 @JaredBusch
                      last edited by

                      @JaredBusch On Next major versions of VitalPBX, the main protocol will be PJSIP instead of SIP, due as you know SIP has been totally deprecated.

                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @ing-joserivera26
                        last edited by

                        @ing-joserivera26 said in VitalPBX - exts can't call each other:

                        @JaredBusch On Next major versions of VitalPBX, the main protocol will be PJSIP instead of SIP, due as you know SIP has been totally deprecated.

                        Looking forward to that!

                        1 Reply Last reply Reply Quote 0
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