Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone)
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@DustinB3403 said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
Is there a PBX between the endpoints and Verizon One Talk or is each handset directly connecting to Verizon One via it's sip account?
WTF, you realize that not getting dialtone on a SIP phone is basically impossible?
Because it is generated, locally, right there by the phone. It has nothing to do with anything beyond the phone you are touching.
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@frodooftheshire said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
@DustinB3403 Thanks for the link. It looks like their running a custom version of the firmware from Verizon and I'm not sure I'll be able to update to the generic firmware. We've kicked the issue back to Verizon - it was originally thought it was a network issue.
Of course they are. It is proprietary, locking the phone to Verizon. This is also cleary stated by Yealink, which @dustin knows dick about. The third bit in the Yealink numbering scheme is an identifier for specific vendor firmware.
66 = phone model (now group of models with the unified firmware)
81 = major release
21 = vendor identifier
11 = minor release -
@DustinB3403 said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
@frodooftheshire said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
@DustinB3403 Thanks for the link. It looks like their running a custom version of the firmware from Verizon and I'm not sure I'll be able to update to the generic firmware. We've kicked the issue back to Verizon - it was originally thought it was a network issue.
Gotcha, well I wish you luck. As an side note, it might be substantially less painful to just switch to another sip provider like voip.ms
(just saying)
@Dashrender said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
@frodooftheshire said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
@DustinB3403 Thanks for the link. It looks like their running a custom version of the firmware from Verizon and I'm not sure I'll be able to update to the generic firmware. We've kicked the issue back to Verizon - it was originally thought it was a network issue.
Oh that sucks - one more reason to not user Verizon!!!
Tell them to dump them and move to VOIP.ms, lol then they can use their own phone with standard firmware.
FFS the both of you should just STFU and not talk about things you know nothing about. Or maybe hit google for 5 seconds.
Verizon One Talk (in the fucking subject line) is a hosted VoIP solution. It is the fucking PBX.
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@scottalanmiller said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
@DustinB3403 said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
and the pricing is unmatched.
Well, Skyetel crushes the pricing
Not publicly.
BUt yes. -
@scottalanmiller said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
@frodooftheshire said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
@DustinB3403 I haven't had any issues with Ring Central - for myself or clients. Their software for iOS for my cell phone has been pretty excellent as well. Maybe you've had bad experiences? Maybe you don't like their pricing?
RC has been okay for us, just overly complicated and costly without real benefits. Great for the 2-3 people shops.
Ring Central is a great solution for the customers that actually want a full UC experience. If you are not full on UC, then you are paying for features you are not using and it is a waste.
After that, Ring Central is a great solution for the small shop that does not want the overhead of paying someone to manage their PBX separately. Up until 5-15 people, depending. -
@JaredBusch said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
Up until 5-15 people, depending.
We're finding that even 7-8 people it tends to get too expensive. Below seven, definitely well positioned. By ten users, they are priced way too high and at 21 they go to "who the heck was so crazy to even have a conversation with them in the first place."
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@scottalanmiller said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
@JaredBusch said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
Up until 5-15 people, depending.
We're finding that even 7-8 people it tends to get too expensive. Below seven, definitely well positioned. By ten users, they are priced way too high and at 21 they go to "who the heck was so crazy to even have a conversation with them in the first place."
The same crazies that buy hosted solutions from Cox Communication. $50/phone a month (Cox does come and install all new cabling/switches/dedicated cable modem drop, etc) but talk about over kill.
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@scottalanmiller said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
@JaredBusch said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
Up until 5-15 people, depending.
We're finding that even 7-8 people it tends to get too expensive. Below seven, definitely well positioned. By ten users, they are priced way too high and at 21 they go to "who the heck was so crazy to even have a conversation with them in the first place."
Assuming you are paying someone $250 a month for a PBX (looking at you NTG) that is updated and can call for support, etc. That is 10+ phones Ring Central phones right there, before considering usage, 911 fees, etc.
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@JaredBusch what do you charge for a managed PBX?
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@JaredBusch said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
Assuming you are paying someone $250 a month for a PBX (looking at you NTG)
We have much more flexible pricing now for smaller customers. Partially because we have so many more now. We can definitely beat Ring Central AND provide more service at around eight. And our customers on Ring Central still have to pay us to manage their RC for them since RC doesn't come with support (or not full support.) So you have to pay IT to manage it for you, it's not bad but not super simple either.
But the NTG PBX at the same price actually has support, so you never have to have someone "learn and manage" the phone system on top of the phone system cost.
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@DustinB3403 said in Verzon One Talk - Yeallink T41s no dialtone on handset (works on speakerphone):
@JaredBusch what do you charge for a managed PBX?
For no support, simply updates performed monthly, I've quoted people $150.
