SIP, PBX, E911 routing and teminology.
-
NEC is proprietary through a dealer network. so you have to go that route for support.
There is no obvious information on this functionality on the main resources link for the unit.
https://www.necsl2100.com/us/Resources/resources -
@JaredBusch said in SIP, PBX, E911 routing and teminology.:
NEC is proprietary through a dealer network. so you have to go that route for support.
There is no obvious information on this functionality on the main resources link for the unit.
https://www.necsl2100.com/us/Resources/resourcesyeah, this is the tough nut on this one. Unless someone on these forums is specifically a NEC phone tech, it's likely no one will be able to give you specific help.
-
@Dashrender said in SIP, PBX, E911 routing and teminology.:
@JaredBusch said in SIP, PBX, E911 routing and teminology.:
NEC is proprietary through a dealer network. so you have to go that route for support.
There is no obvious information on this functionality on the main resources link for the unit.
https://www.necsl2100.com/us/Resources/resourcesyeah, this is the tough nut on this one. Unless someone on these forums is specifically a NEC phone tech, it's likely no one will be able to give you specific help.
Right, and their terminology is likely just a little different for the same things compared to other solutions.
-
@JaredBusch said in SIP, PBX, E911 routing and teminology.:
I assume that you actually mean that you need to send a specific Caller ID (CID) based on the location of the user.
Ye. Because the PBX cannot send E911 data, I thought I would use DIDs at the SIP provider and set them appropriately. The issues comes where I need all outbound calls to show the main number as their caller ID unless they have dialed 911.
The provider is Skyetel, and they will not/can not re-write the outbound caller ID based on a calling plan/route. My first choice would be to have Skyetel re-write all outbound caller IDs to be the main number UNLESS the dialed number was "911".
I'm open to ideas.....@JaredBusch
-
@JasGot said in SIP, PBX, E911 routing and teminology.:
Because the PBX cannot send E911 data
PBX systems don't send e911 "data" at all. They send a CID that has the address information tied to it.
-
@JasGot said in SIP, PBX, E911 routing and teminology.:
The provider is Skyetel, and they will not/can not re-write the outbound caller ID based on a calling plan/route. My first choice would be to have Skyetel re-write all outbound caller IDs to be the main number UNLESS the dialed number was "911".
That is not the job of the provider. That is the job of the PBX.
-
@JaredBusch said in SIP, PBX, E911 routing and teminology.:
@JasGot said in SIP, PBX, E911 routing and teminology.:
The provider is Skyetel, and they will not/can not re-write the outbound caller ID based on a calling plan/route. My first choice would be to have Skyetel re-write all outbound caller IDs to be the main number UNLESS the dialed number was "911".
That is not the job of the provider. That is the job of the PBX.
FWIW - there are providers that do this (not us though). Its extremely expensive as you have to own all the phone numbers you are using, and the rates to do this are very high.
-
@JaredBusch said in SIP, PBX, E911 routing and teminology.:
@JasGot said in SIP, PBX, E911 routing and teminology.:
Because the PBX cannot send E911 data
PBX systems don't send e911 "data" at all. They send a CID that has the address information tied to it.
Exactly - if the send phone number doesn't have the correct address associated with it, 911 won't get the right information either.
-
@Skyetel said in SIP, PBX, E911 routing and teminology.:
@JaredBusch said in SIP, PBX, E911 routing and teminology.:
@JasGot said in SIP, PBX, E911 routing and teminology.:
The provider is Skyetel, and they will not/can not re-write the outbound caller ID based on a calling plan/route. My first choice would be to have Skyetel re-write all outbound caller IDs to be the main number UNLESS the dialed number was "911".
That is not the job of the provider. That is the job of the PBX.
FWIW - there are providers that do this (not us though). Its extremely expensive as you have to own all the phone numbers you are using, and the rates to do this are very high.
Yes, and no one wants that kind of lock in.
-
A certain carrier I used to use, lets call them Wind Scream, does this; however I spent nearly 6 MONTHS with their engineerig and support to finally get E911 working correctly withe correct re-write DID outbound when 911 is dialed. Good Grief never again!
-
@jt1001001 said in SIP, PBX, E911 routing and teminology.:
I spent nearly 6 MONTHS with their engineerig and support to finally get E911 working correctly
Good to know!
