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    WTF is a Managed Firewall?

    Water Closet
    firewalls managedfirewall wtf
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    • scottalanmillerS
      scottalanmiller @WrCombs
      last edited by

      @WrCombs said in WTF is a Managed Firewall?:

      I Literally found 4 documents that said the exact same thing. . . all of which came from the PCI site.

      They listed a requirement?

      DashrenderD 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @scottalanmiller
        last edited by

        @scottalanmiller said in WTF is a Managed Firewall?:

        @WrCombs said in WTF is a Managed Firewall?:

        @scotth said in WTF is a Managed Firewall?:

        Earlier, he mentioned that his company's payment processor was pushing this on them.

        Yeah, I dont know what the hell is going on ; just something that was brought up in the office, and we cant be PCI compliant until we have this ; so That's why i was wondering.

        Yes you can, someone is just full of shit trying to sell you something.

        As always... do as you are told, but recognize when someone is full of crap and making up am implausible lie. Don't repeat obvious lies as if they were true, but accept that your business is run by idiots who don't know what is plausible, what is true, etc.

        So YOUR business must now believe this, so let it go. They've decided to say anything to justify doing what they want. It's that simple. It's not your place at work to disagree. But outside of work, don't act like this as any foundation in reality. It's purely made up.

        You say this - but did you see where he said that his boss said

        Basically just told my boss that I'll handle the "Managed firewall" for the company, but we're doing it my way with the equipment i tell you to buy.

        So now the boss is is confused - the boss said need 'managed firewall' which means they have to hire this to someone else to support/manage (according to you) yet, in that same sentence he's told that he will be the one handling it, but using the equipment the boss dictates.
        Actually in reading that, I guess there is no contradiction... @WrCombs just gets to bet the point of contact for the company he decides to hire to manage the firewall the boss buys... Ok.. easy.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @WrCombs
          last edited by

          @WrCombs said in WTF is a Managed Firewall?:

          @Dashrender said in WTF is a Managed Firewall?:

          @WrCombs said in WTF is a Managed Firewall?:

          would a managed firewall mean : A firewall that is maintained? such as firmware updates?
          if so then any firewall would be a "managed Firewall" ...

          that's my take on it.

          Can you post the specific rule from PCI that this is in regard to?

          the rule that I was told during a class::

          To be PCI Compliant you have to have a Managed firewall with regular firmware / software updates as often as they come out.

          This proves that the class was not official, or legit. This is something so basic, no instructor could reasonably claim to understand what he was saying and repeat these words. Either the instructor doesn't understand PCI basics, or doesn't know what a managed firewall means in the industry.

          No matter what, it indicates that the class was BS.

          1 Reply Last reply Reply Quote 1
          • DashrenderD
            Dashrender @WrCombs
            last edited by Dashrender

            @WrCombs said in WTF is a Managed Firewall?:

            well now that I know more about it, I can shake my head when they hire a company to manage the firewall..
            I spoke up earlier and said I'd do it but they'd have to pay me to do it.. that was shut down quickly.

            Why would they have to pay you differently than they are now? You are already being paid. You're hourly, if you are working on the firewall, you're just getting your normal hourly rate. Just like the rest of us here.

            scottalanmillerS WrCombsW 2 Replies Last reply Reply Quote 1
            • WrCombsW
              WrCombs @JaredBusch
              last edited by

              @JaredBusch said in WTF is a Managed Firewall?:

              @WrCombs said in WTF is a Managed Firewall?:

              @Dashrender said in WTF is a Managed Firewall?:

              @JaredBusch said in WTF is a Managed Firewall?:

              https://www.pcisecuritystandards.org/pci_security/glossary#F

              245f8812-21e9-4ae7-858a-d671e4f2e213-image.png

              https://www.pcisecuritystandards.org/pci_security/glossary#M

              9a88d1a8-4ce4-4497-a10e-9515be32b051-image.png

              this - @WrCombs this is what you take to your boss and say - these are the PCI compliance requirements, the thing you have to follow. Since this says nothing about a managed firewall, then you don't need to worry about 'managed' firewall from a PCI POV... now the processor might have their own additional shit you have to worry about.. but get that crap in writing so you know exactly what they expect from you.... that should have been part of the agreement your company signed when they started using the processor.

              Oh - and thank JB for finding that for you - that's what I was edging you to do on your own - helping you learn research - JB's kinda a god at finding documentation...

              I Literally found 4 documents that said the exact same thing. . . all of which came from the PCI site.

              But Thanks @JaredBusch for posting it.

              Nothing you linked was from the official website for the PCI Security Standards Council

              Because I got busy with calls I didn't have the chance to post it.

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by

                @scottalanmiller said in WTF is a Managed Firewall?:

                @WrCombs said in WTF is a Managed Firewall?:

                I Literally found 4 documents that said the exact same thing. . . all of which came from the PCI site.

                They listed a requirement?

                That was in reply to my comment that @WrCombs wasn't posting links to the official PCI documentation, but instead to random blogs around the inter-webs.

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @WrCombs
                  last edited by

                  @WrCombs said in WTF is a Managed Firewall?:

                  @Dashrender said in WTF is a Managed Firewall?:

                  @WrCombs said in WTF is a Managed Firewall?:

                  @Dashrender said in WTF is a Managed Firewall?:

                  @WrCombs said in WTF is a Managed Firewall?:

                  would a managed firewall mean : A firewall that is maintained? such as firmware updates?
                  if so then any firewall would be a "managed Firewall" ...

                  that's my take on it.

                  Can you post the specific rule from PCI that this is in regard to?

                  the rule that I was told during a class::

                  To be PCI Compliant you have to have a Managed firewall with regular firmware / software updates as often as they come out.

                  Don't care about what you were 'told.' Go look it up yourself... then you'll know what the actual rule states.

                  I pulled that from my notes from that class ...

                  Right. But the majority of teachers and cheap class material is fake. Classes can be good, but be prepared that people who teach that stuff rarely have any idea what they are teaching and no one cares. Your company bought the class and didn't look into the credibility, for example. So why woudl the teacher spend time getting the info right?

                  The class is likely just a scam money grab, as is most stuff in this space. Be prepared to consider "authoritative sources" and common sense in these matters. PCI doesn't have this requirement, and common sense says it's not reasonable for PCI to have it as it has nothing to do with security.

                  Learning to recognize teachers, mentors, bosses that don't know the basics is an important part of the job. Remember... the average person in the industry doesn't have the slightest clue, and can't let on to that without risking losing their jobs. Most people only keep their jobs by acting like they know to non-technical managers who never vet them.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said in WTF is a Managed Firewall?:

                    @WrCombs said in WTF is a Managed Firewall?:

                    well now that I know more about it, I can shake my head when they hire a company to manage the firewall..
                    I spoke up earlier and said I'd do it but they'd have to pay me to do it.. that was shut down quickly.

                    Why would they have to pay you differently than they are now? You are already being paid. You're hourly, if you are working on the firewall, you're just getting your normal hourly rate. Just like the rest of us here.

                    Right, hourly rates mean you never need to ask for money until you are renegotiating your hourly rate.

                    A managed firewall is like a $10/mo item. It's dirt cheap from a third party.

                    1 Reply Last reply Reply Quote 0
                    • WrCombsW
                      WrCombs @Dashrender
                      last edited by

                      @Dashrender said in WTF is a Managed Firewall?:

                      @WrCombs said in WTF is a Managed Firewall?:

                      well now that I know more about it, I can shake my head when they hire a company to manage the firewall..
                      I spoke up earlier and said I'd do it but they'd have to pay me to do it.. that was shut down quickly.

                      Why would they have to pay you differently than they are now? You are already being paid. You're hourly, if you are working on the firewall, you're just getting your normal hourly rate. Just like the rest of us here.

                      That's outside of my Job as a Point of Sale tech.
                      We dont even sell firewalls anymore.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @WrCombs
                        last edited by

                        @WrCombs said in WTF is a Managed Firewall?:

                        and this one says:
                        https://www.pcidss.com/listing-category/managed-firewall-services/

                        A managed firewall service provides an outsourced, specialist function that configures and maintains firewalls. This provider ensures correct and secure functionality of firewalls, typically on a 24/7 basis from a PCI DSS compliant Secure Operations Centre (SOC).

                        That site is full of cookies, but doesnt' ask permissions... and their SSL cert doesn't cover the whole site!

                        WrCombsW 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @WrCombs
                          last edited by

                          @WrCombs said in WTF is a Managed Firewall?:

                          and this one says:
                          https://www.pcidss.com/listing-category/managed-firewall-services/

                          A managed firewall service provides an outsourced, specialist function that configures and maintains firewalls. This provider ensures correct and secure functionality of firewalls, typically on a 24/7 basis from a PCI DSS compliant Secure Operations Centre (SOC).

                          That page is purely a glossary on a product advertising list, not a list of requirements. If you go into the directory tree, it's not telling you information about PCI requirements at all.

                          1 Reply Last reply Reply Quote 0
                          • WrCombsW
                            WrCombs @scottalanmiller
                            last edited by

                            @scottalanmiller said in WTF is a Managed Firewall?:

                            @WrCombs said in WTF is a Managed Firewall?:

                            and this one says:
                            https://www.pcidss.com/listing-category/managed-firewall-services/

                            A managed firewall service provides an outsourced, specialist function that configures and maintains firewalls. This provider ensures correct and secure functionality of firewalls, typically on a 24/7 basis from a PCI DSS compliant Secure Operations Centre (SOC).

                            That site is full of cookies, but doesnt' ask permissions... and their SSL cert doesn't cover the whole site!

                            This was before I went to the PCI Site.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @WrCombs
                              last edited by

                              @WrCombs said in WTF is a Managed Firewall?:

                              @Dashrender said in WTF is a Managed Firewall?:

                              @DustinB3403 said in WTF is a Managed Firewall?:

                              @Dashrender said in WTF is a Managed Firewall?:

                              This is still not the actual PCI compliance regulation...

                              To be fair the actual regulation could state that you need a literal wall of fire being managed by someone who keeps it burning by throwing gasoline and wood onto it.

                              lol - great, actually, let's hope it is, that's so much easier to manage 😉

                              I've sited 3 different things, along with @IRJ
                              the guileline outlined in my post says "Must install and maintain Firewall"

                              Nothing about a managed firewall.

                              That's what all of us understand to be the requirement as well. We deal with PCI all the time, and this is the first I've heard of someone who thought a managed firewall was a requirement (or even a recommendation, normally managed firewalls are a huge risk.)

                              PCI guidelines are not like HIPAA, they are about actual security for the private sector. So generally you can predict what they will be because PCI is really just pushing for industry standard practices to not be overlooked. If something smells fishy, assume it is.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @WrCombs
                                last edited by

                                @WrCombs said in WTF is a Managed Firewall?:

                                @Dashrender said in WTF is a Managed Firewall?:

                                @WrCombs said in WTF is a Managed Firewall?:

                                well now that I know more about it, I can shake my head when they hire a company to manage the firewall..
                                I spoke up earlier and said I'd do it but they'd have to pay me to do it.. that was shut down quickly.

                                Why would they have to pay you differently than they are now? You are already being paid. You're hourly, if you are working on the firewall, you're just getting your normal hourly rate. Just like the rest of us here.

                                That's outside of my Job as a Point of Sale tech.
                                We dont even sell firewalls anymore.

                                That's never a valid answer. You are paid by the hour, there is no "scope" of work like that because doing extra work automatically means extra pay. That you don't sell firewalls isn't here nor there.

                                That there is no training or expertise or resources makes it unreasonable for them to expect you to have skills that they didn't ask you for or provide you a way to obtain, but you are already properly compensated for this. It's handled by the scope of the hourly work.

                                1 Reply Last reply Reply Quote 1
                                • WrCombsW
                                  WrCombs
                                  last edited by

                                  from https://www.pcisecuritystandards.org/pci_security/maintaining_payment_security

                                  https://i.imgur.com/T6cPJdN.png

                                  scottalanmillerS WrCombsW 2 Replies Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @WrCombs
                                    last edited by

                                    @WrCombs said in WTF is a Managed Firewall?:

                                    @scottalanmiller said in WTF is a Managed Firewall?:

                                    @WrCombs said in WTF is a Managed Firewall?:

                                    and this one says:
                                    https://www.pcidss.com/listing-category/managed-firewall-services/

                                    A managed firewall service provides an outsourced, specialist function that configures and maintains firewalls. This provider ensures correct and secure functionality of firewalls, typically on a 24/7 basis from a PCI DSS compliant Secure Operations Centre (SOC).

                                    That site is full of cookies, but doesnt' ask permissions... and their SSL cert doesn't cover the whole site!

                                    This was before I went to the PCI Site.

                                    Gotcha. Just a heads up that you had a browser full of red flags as to that site not being legit. Their glossary of a random term was accurate. But other than that, it's just a random site advertising to people looking for PCI info. Nothing on the site is useful to you, regardless of having been to the PCI site or not. It's an invalid resource just in general.

                                    WrCombsW 1 Reply Last reply Reply Quote 0
                                    • WrCombsW
                                      WrCombs @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in WTF is a Managed Firewall?:

                                      @WrCombs said in WTF is a Managed Firewall?:

                                      @scottalanmiller said in WTF is a Managed Firewall?:

                                      @WrCombs said in WTF is a Managed Firewall?:

                                      and this one says:
                                      https://www.pcidss.com/listing-category/managed-firewall-services/

                                      A managed firewall service provides an outsourced, specialist function that configures and maintains firewalls. This provider ensures correct and secure functionality of firewalls, typically on a 24/7 basis from a PCI DSS compliant Secure Operations Centre (SOC).

                                      That site is full of cookies, but doesnt' ask permissions... and their SSL cert doesn't cover the whole site!

                                      This was before I went to the PCI Site.

                                      Gotcha. Just a heads up that you had a browser full of red flags as to that site not being legit. Their glossary of a random term was accurate. But other than that, it's just a random site advertising to people looking for PCI info. Nothing on the site is useful to you, regardless of having been to the PCI site or not. It's an invalid resource just in general.

                                      Thanks for the heads up.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @WrCombs
                                        last edited by

                                        @WrCombs said in WTF is a Managed Firewall?:

                                        from https://www.pcisecuritystandards.org/pci_security/maintaining_payment_security

                                        https://i.imgur.com/T6cPJdN.png

                                        Yeah... all straightforward, common sense, appropriate stuff that would qualify as serious negligence regardless of PCI.

                                        WrCombsW 1 Reply Last reply Reply Quote 0
                                        • WrCombsW
                                          WrCombs @WrCombs
                                          last edited by

                                          @WrCombs said in WTF is a Managed Firewall?:

                                          from https://www.pcisecuritystandards.org/pci_security/maintaining_payment_security

                                          https://i.imgur.com/T6cPJdN.png

                                          Install and maintain a firewall

                                          That's the requirement

                                          DashrenderD 1 Reply Last reply Reply Quote 1
                                          • WrCombsW
                                            WrCombs @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in WTF is a Managed Firewall?:

                                            @WrCombs said in WTF is a Managed Firewall?:

                                            from https://www.pcisecuritystandards.org/pci_security/maintaining_payment_security

                                            https://i.imgur.com/T6cPJdN.png

                                            Yeah... all straightforward, common sense, appropriate stuff that would qualify as serious negligence regardless of PCI.

                                            how?

                                            DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
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