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    Urbackup is not backing up my windows clients.

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    • M
      marcos.souza
      last edited by

      Re: UrBackup - How is it working for you?

      I've done it all. I didn't find much information to help in the Urbackup forum. In fact the support there is very simplistic, the community doesn't help much. Can you help me? I followed his tutorial and installed the backup server on my CentOS 7. I installed the client on my windows server 2012. Urbackup Server found it, but it is still waiting on the client. And in the web log presents the error below.

      Client log for file backup. It is a windows server 2012 R2 server

      2019-10-21 00:03:04: WARNING: Info not found at ‘e:’ - reindexing
      2019-10-21 10:22:48: Loaded -fileserv- plugin
      2019-10-21 10:22:48: Loaded -fsimageplugin- plugin
      2019-10-21 10:22:48: Loaded -cryptoplugin- plugin
      2019-10-21 10:22:48: SQLite: recovered 148 frames from WAL file C:\Program Files\UrBackup\urbackup\backup_client.db-wal code: 283
      2019-10-21 10:22:48: urbackupserver: Server started up successfully!
      2019-10-21 10:22:48: FileSrv: Backup privileges set successfully
      2019-10-21 10:22:48: FileSrv: Backup privileges set successfully (SE_SECURITY_NAME)
      2019-10-21 10:22:48: FileSrv: Backup privileges set successfully (SE_RESTORE_NAME)
      2019-10-21 10:22:48: Started UrBackupClient Backend…
      2019-10-21 10:22:48: FileSrv: Binding UDP socket at port 35622…
      2019-10-21 10:22:48: FileSrv: done.
      2019-10-21 10:22:48: FileSrv: Disabling new behavior…
      2019-10-21 10:22:48: FileSrv: Binding ipv6 UDP socket at port 35622…
      2019-10-21 10:22:48: FileSrv: done.
      2019-10-21 10:22:48: FileSrv: Disabling new behavior…
      2019-10-21 10:22:48: Filesystem. Vol="?\Volume{bcf267a6-6f7d-11e4-80b4-806e6f6e6963}" Name=“reservado pelo sistema” Type=“ntfs” VPaths=0 Size=366997504
      2019-10-21 10:22:48: FileSrv: Servername: -ADVW12ACD01-
      2019-10-21 10:22:48: FileSrv: Server started up successfully
      2019-10-21 10:22:48: FileSrv: UDP Thread started
      2019-10-21 10:22:48: Bootable flag set for volume
      2019-10-21 10:22:48: Found potential candidate: ?\Volume{bcf267a6-6f7d-11e4-80b4-806e6f6e6963}\ Score: 3
      2019-10-21 10:22:48: Filesystem. Vol="?\Volume{dc3f6609-7068-11e4-80ba-00090ffe0001}" Name=“dados” Type=“ntfs” VPaths=1 Size=53683941376
      2019-10-21 10:22:48: Bootable flag not set for volume
      2019-10-21 10:22:48: Filesystem. Vol="?\Volume{32630790-7115-11e4-80bb-00090ffe0001}" Name=“copia de sombra” Type=“ntfs” VPaths=1 Size=10734268416
      2019-10-21 10:22:48: Bootable flag not set for volume
      2019-10-21 10:22:48: Filesystem. Vol="?\Volume{bcf267a7-6f7d-11e4-80b4-806e6f6e6963}" Name="" Type=“ntfs” VPaths=1 Size=42580570112
      2019-10-21 10:22:48: Filesystem is System partition. Skipping…
      2019-10-21 10:22:48: urbackupserver: No available slots… starting new Worker
      2019-10-21 10:22:48: ClientService cmd: STATUS#pw=UYjSSGKJfje2USeLHYeGQtT3qQSnq5
      2019-10-21 10:22:49: Internet mode not enabled
      2019-10-21 10:22:49: Looking for old Sessions… 0 sessions
      2019-10-21 10:22:49: Final path: E:\Arquivos
      2019-10-21 10:22:49: Final path: E:\Backup_AD
      2019-10-21 10:22:49: Filesystem. Vol="?\Volume{bcf267ae-6f7d-11e4-80b4-806e6f6e6963}" Name="" Type="" VPaths=1 Size=-1
      2019-10-21 10:22:49: GetVolumeInformation failed with error code 21. Skipping…
      2019-10-21 10:22:49: Filesystem. Vol="?\Volume{8c4dd971-dd60-11e9-8147-806e6f6e6963}" Name="" Type="" VPaths=1 Size=-1
      2019-10-21 10:22:49: GetVolumeInformation failed with error code 21. Skipping…
      2019-10-21 10:22:49: Selected volume ?\Volume{bcf267a6-6f7d-11e4-80b4-806e6f6e6963}
      2019-10-21 10:22:49: System dir: C:\Windows
      2019-10-21 10:22:49: Volpath: .\C:
      2019-10-21 10:22:49: Device is not GPT formatted (0)
      2019-10-21 10:22:49: Found no EFI System Partition
      2019-10-21 10:22:49: ClientService cmd: #ILTBzjuCKLUHV22DgLfFT#1CHANNEL capa=64&token=cA2XSY0u8YgxZbJAATsR&restore_version=1&virtual_client=
      2019-10-21 10:22:49: New channel: Number of Channels: 1
      2019-10-21 10:23:40: ClientService cmd: STATUS#pw=UYjSSGKJfje2USeLHYeGQtT3qQSnq5
      2019-10-21 10:23:50: ClientService cmd: PONG
      2019-10-21 10:24:31: ClientService cmd: STATUS#pw=UYjSSGKJfje2USeLHYeGQtT3qQSnq5
      2019-10-21 10:24:49: ClientService cmd: PONG
      2019-10-21 10:25:23: ClientService cmd: STATUS#pw=UYjSSGKJfje2USeLHYeGQtT3qQSnq5
      2019-10-21 10:25:49: Internet mode not enabled
      2019-10-21 10:25:49: ClientService cmd: PONG
      2019-10-21 10:26:15: ClientService cmd: STATUS#pw=UYjSSGKJfje2USeLHYeGQtT3qQSnq5
      2019-10-21 10:26:49: ClientService cmd: PONG
      2019-10-21 10:27:07: ClientService cmd: STATUS#pw=UYjSSGKJfje2USeLHYeGQtT3qQSnq5
      2019-10-21 10:27:50: ClientService cmd: PONG
      2019-10-21 10:27:59: ClientService cmd: STATUS#pw=UYjSSGKJfje2USeLHYeGQtT3qQSnq5
      2019-10-21 10:28:50: ClientService cmd: PONG
      2019-10-21 10:28:51: ClientService cmd: STATUS#pw=UYjSSGKJfje2USeLHYeGQtT3qQSnq5
      2019-10-21 10:29:43: ClientService cmd: STATUS#pw=UYjSSGKJfje2USeLHYeGQtT3qQSnq5
      2019-10-21 10:29:50: ClientService cmd: PONG

      Backup server log. It is a CentOS 7 server.

      2019-10-21 10:25:01: Starting HTTP-Server on port 55414
      2019-10-21 10:25:01: ERROR: HTTP: Failed binding socket to port 55414. Another instance of this application may already be active and bound to this port.
      2019-10-21 10:25:01: Started UrBackup…
      2019-10-21 10:25:01: Removing temporary files…
      2019-10-21 10:25:01: Recreating temporary folder…
      Backupfolder not set
      2019-10-21 10:25:01: Image mounting disabled: Backupfolder not set
      2019-10-21 10:25:01: Testing if backup destination can handle subvolumes and snapshots…
      Backupfolder not set
      2019-10-21 10:25:01: Backup destination cannot handle subvolumes and snapshots. Snapshots disabled.
      2019-10-21 10:25:01: Testing if backup destination can handle filesystem transactions…
      2019-10-21 10:25:01: Testing for hardlinks in backup destination…
      2019-10-21 10:25:01: Could create hardlink at backup destination. Hardlinks enabled.
      2019-10-21 10:25:01: Testing for reflinks in backup destination…
      2019-10-21 10:25:01: Reflink ioctl failed. errno=95
      2019-10-21 10:25:01: Could not create reflink at backup destination. Reflinks disabled. Operation not supported (code: 95)
      2019-10-21 10:25:01: Binding to interface ens32 (ipv4) for broadcasting…
      2019-10-21 10:25:01: Broadcasting on ipv4 interface ens32 addr 192.168.254.6
      2019-10-21 10:25:01: Binding to interface ens32 (ipv6) for broadcasting…
      2019-10-21 10:25:01: Broadcasting on ipv6 interface ens32 addr 2804:7f7:a5ad:125d:527f:83f2:7a0c:f4e2
      2019-10-21 10:25:01: Binding to interface ens32 (ipv6) for broadcasting…
      2019-10-21 10:25:01: Broadcasting on ipv6 interface ens32 addr fe80::7742:4a4a:ee89:5e14
      2019-10-21 10:25:01: UrBackup Server start up complete.
      2019-10-21 10:25:01: ERROR: Failed binding SOCKET to Port 55413
      2019-10-21 10:25:01: ERROR: Error while starting listening to ports. Stopping server.
      2019-10-21 10:25:01: Exited Loop
      2019-10-21 10:25:01: Deleting at…
      2019-10-21 10:25:01: Deleting SelectThreads…
      2019-10-21 10:25:01: Deleting lbs…
      2019-10-21 10:25:01: Shutting down plugins…

      JaredBuschJ 1 Reply Last reply Reply Quote 2
      • scottalanmillerS
        scottalanmiller
        last edited by

        Pinging @DustinB3403 who uses UrBackup a lot.

        DustinB3403D 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403 @scottalanmiller
          last edited by

          @scottalanmiller said in Urbackup is not backing up my windows clients.:

          Pinging @DustinB3403 who uses UrBackup a lot.

          Actually I don't. I've tested it and it does work well, I just don't have a use case for it where I'm at.

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @marcos.souza
            last edited by

            @marcos-souza said in Urbackup is not backing up my windows clients.:

            2019-10-21 10:25:01: ERROR: Failed binding SOCKET to Port 55413

            Disable SELinux would be my first guess. Also stop the firewall service. Then restart UrBackup.

            sudo setenforce 0
sudo systemctl stop firewalld

            If that works, then turn one back on and do it again.

            Then the other.

            Troubleshoot the one that breaks things.

            1 Reply Last reply Reply Quote 1
            • DustinB3403D
              DustinB3403
              last edited by

              But as a bit of guidance to @marcos-souza I've never really had great success with getting the server to install on anything other than Ubuntu and Windows - not sure as to why. . ..

              Out of curiosity have you opened the ports through firewall-cmd?

              firewall-cmd --permanent --add-port=55413
              firewall-cmd --permanent --add-port=55414
              firewall-cmd --reload

              1 Reply Last reply Reply Quote 2
              • DustinB3403D
                DustinB3403
                last edited by

                Here is the complete list of required ports.

                1 Reply Last reply Reply Quote 2
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