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    Started as Win 7 Issue.. Now Job Searching?

    Scheduled Pinned Locked Moved Solved IT Discussion
    windows 7filesharing
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    • scottalanmillerS
      scottalanmiller @1337
      last edited by

      @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

      And it almost 100% certain that the hardware is out of warranty. It's been a number of years since you could buy a new machine downgraded to windows 7 .

      Sure, I would say that that is almost a given. But what does the hardware's warranty have to do with it? If warranty is required, it's already missing. If it's not required, it's not an issue.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @1337
        last edited by

        @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

        I must have missed that in the thread. How do we know that?

        PCI environment for PoS.

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        • scottalanmillerS
          scottalanmiller @1337
          last edited by

          @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

          Win 7 is still supported and get security patches until Jan next year.

          That's extended support. Actual support ended a few years ago.

          1 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @1337
            last edited by

            @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

            And it doesn't take five minutes to upgrade either. It's not linux.

            Of tech time, if the upgrades goes smoothly, it's only a few minutes. We do it regularly, on old hardware and new. The process might take several hours, but not of labour time.

            1 Reply Last reply Reply Quote 0
            • 1
              1337 @scottalanmiller
              last edited by 1337

              @scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:

              @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

              Win 7 is still supported and get security patches until Jan next year.

              That's extended support. Actual support ended a few years ago.

              Doesn't matter, it's still PCI compliant.
              https://www.atmmarketplace.com/blogs/windows-7-end-of-support-how-it-affects-your-pci-compliance-risk-and-security/

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @1337
                last edited by

                @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

                @scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:

                @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

                Win 7 is still supported and get security patches until Jan next year.

                That's extended support. Actual support ended a few years ago.

                Doesn't matter, it's still PCI compliant.

                Is it? PCI states support, and MS calls it "not supported." PCI depends on the vendor defintion of support AFAIK, and if so, MS marks it as out of support.

                1 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  This is the software in question: https://www.ncr.com/restaurants/aloha-pos

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                  • 1
                    1337 @scottalanmiller
                    last edited by

                    @scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:

                    @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

                    @scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:

                    @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

                    Win 7 is still supported and get security patches until Jan next year.

                    That's extended support. Actual support ended a few years ago.

                    Doesn't matter, it's still PCI compliant.

                    Is it? PCI states support, and MS calls it "not supported." PCI depends on the vendor defintion of support AFAIK, and if so, MS marks it as out of support.

                    No, you just said extended support. That's what MS calls it.

                    scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @1337
                      last edited by

                      @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

                      @scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:

                      @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

                      @scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:

                      @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

                      Win 7 is still supported and get security patches until Jan next year.

                      That's extended support. Actual support ended a few years ago.

                      Doesn't matter, it's still PCI compliant.

                      Is it? PCI states support, and MS calls it "not supported." PCI depends on the vendor defintion of support AFAIK, and if so, MS marks it as out of support.

                      No, you just said extended support. That's what MS calls it.

                      RIght, but they also refer to the other event as "end of support."

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @1337
                        last edited by

                        @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

                        @scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:

                        @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

                        @scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:

                        @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

                        Win 7 is still supported and get security patches until Jan next year.

                        That's extended support. Actual support ended a few years ago.

                        Doesn't matter, it's still PCI compliant.

                        Is it? PCI states support, and MS calls it "not supported." PCI depends on the vendor defintion of support AFAIK, and if so, MS marks it as out of support.

                        No, you just said extended support. That's what MS calls it.

                        Sounds like, from the quote in the other link, that patches, not support, is what is required only.

                        https://support.microsoft.com/en-us/help/14085/fixed-lifecycle-policy

                        But there is the MS terms. Mainstream vs Extended. But patches are all that matters, from at least the one portion of the PCI regs.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          SOmething that I never noticed: "Extended Support is not available for consumer, consumer hardware, or multimedia products"

                          Windows 7 Home and on anything deemed consumer hardware went out of all support years ago. Only Pro versions on "business class hardware" has extended support at all.

                          1 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Of important note, modern hardware is not supported by Windows 7. Windows 10 supports old hardware, but Windows 7 doesn't support current. If hardware was to fail, their setup would not have a supported path forward without grabbing old hardware.

                            1 1 Reply Last reply Reply Quote 0
                            • 1
                              1337 @scottalanmiller
                              last edited by

                              @scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:

                              SOmething that I never noticed: "Extended Support is not available for consumer, consumer hardware, or multimedia products"

                              Windows 7 Home and on anything deemed consumer hardware went out of all support years ago. Only Pro versions on "business class hardware" has extended support at all.

                              I didn't know that either. As mentioned in another thread we never used home editions on the other hand.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • 1
                                1337 @scottalanmiller
                                last edited by 1337

                                @scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:

                                Of important note, modern hardware is not supported by Windows 7. Windows 10 supports old hardware, but Windows 7 doesn't support current. If hardware was to fail, their setup would not have a supported path forward without grabbing old hardware.

                                Well, there is actually a lot of old hardware that's not supported by windows 10.

                                Usually because the manufacturer just decided to not provide drivers anymore and suggest you upgrade the hardware to something newer. The old planned obsolescence routine 🙂

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @1337
                                  last edited by

                                  @Pete-S said in Started as Win 7 Issue.. Now Job Searching?:

                                  @scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:

                                  SOmething that I never noticed: "Extended Support is not available for consumer, consumer hardware, or multimedia products"

                                  Windows 7 Home and on anything deemed consumer hardware went out of all support years ago. Only Pro versions on "business class hardware" has extended support at all.

                                  I didn't know that either. As mentioned in another thread we never used home editions on the other hand.

                                  We use them a lot, but we are very big on continuous updates so that things are never old at all on the software end.

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                                  • B
                                    bnrstnr
                                    last edited by

                                    Hypothetically, what happens if he convinced the customer to upgrade to Windows 10 all around and the issue persists? I don't see any references to where Windows 10 fixed the specific problem that he's having...

                                    WrCombsW scottalanmillerS 2 Replies Last reply Reply Quote 0
                                    • WrCombsW
                                      WrCombs @bnrstnr
                                      last edited by

                                      @bnrstnr said in Started as Win 7 Issue.. Now Job Searching?:

                                      Hypothetically, what happens if he convinced the customer to upgrade to Windows 10 all around and the issue persists? I don't see any references to where Windows 10 fixed the specific problem that he's having...

                                      because we haven't upgraded the site to windows 10

                                      B 1 Reply Last reply Reply Quote 0
                                      • B
                                        bnrstnr @WrCombs
                                        last edited by

                                        @WrCombs said in Started as Win 7 Issue.. Now Job Searching?:

                                        @bnrstnr said in Started as Win 7 Issue.. Now Job Searching?:

                                        Hypothetically, what happens if he convinced the customer to upgrade to Windows 10 all around and the issue persists? I don't see any references to where Windows 10 fixed the specific problem that he's having...

                                        because we haven't upgraded the site to windows 10

                                        Exactly, what if you upgraded the site to Windows 10 and the problem persists? What would the plan of action be then?

                                        WrCombsW scottalanmillerS 2 Replies Last reply Reply Quote 0
                                        • WrCombsW
                                          WrCombs @bnrstnr
                                          last edited by

                                          @bnrstnr said in Started as Win 7 Issue.. Now Job Searching?:

                                          @WrCombs said in Started as Win 7 Issue.. Now Job Searching?:

                                          @bnrstnr said in Started as Win 7 Issue.. Now Job Searching?:

                                          Hypothetically, what happens if he convinced the customer to upgrade to Windows 10 all around and the issue persists? I don't see any references to where Windows 10 fixed the specific problem that he's having...

                                          because we haven't upgraded the site to windows 10

                                          Exactly, what if you upgraded the site to Windows 10 and the problem persists? What would the plan of action be then?

                                          new equipment with a fresh windows 10 image.

                                          B WrCombsW 2 Replies Last reply Reply Quote 0
                                          • B
                                            bnrstnr @WrCombs
                                            last edited by

                                            @WrCombs said in Started as Win 7 Issue.. Now Job Searching?:

                                            @bnrstnr said in Started as Win 7 Issue.. Now Job Searching?:

                                            @WrCombs said in Started as Win 7 Issue.. Now Job Searching?:

                                            @bnrstnr said in Started as Win 7 Issue.. Now Job Searching?:

                                            Hypothetically, what happens if he convinced the customer to upgrade to Windows 10 all around and the issue persists? I don't see any references to where Windows 10 fixed the specific problem that he's having...

                                            because we haven't upgraded the site to windows 10

                                            Exactly, what if you upgraded the site to Windows 10 and the problem persists? What would the plan of action be then?

                                            new equipment with a fresh windows 10 image.

                                            The question was more posed to the other posters pushing the "Windows 10 upgrade is the only ethical and correct solution"

                                            I know what your company would do lol that was clearly stated a hundred times :face_with_stuck-out_tongue_winking_eye:

                                            WrCombsW 1 Reply Last reply Reply Quote 1
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