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    Laptop trying to factory reset itself

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    • WLS-ITGuyW
      WLS-ITGuy @Dashrender
      last edited by

      @Dashrender said in Laptop trying to factory reset itself:

      maybe it's going through the setup after 1903 install?

      I'm finishing up a 1903 upgrade right now. I'll see if it does this...

      1 Reply Last reply Reply Quote 1
      • kamidonK
        kamidon
        last edited by

        I doubt it...
        This definitely is an odd one. I suppose it's possible for malware to be the issue, but I doubt it. Are you on an insiders build?
        Is your machine going through a Windows Reset sort of reset or the manufacturer factory reset?

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @kamidon
          last edited by

          @kamidon said in Laptop trying to factory reset itself:

          I doubt it...
          This definitely is an odd one. I suppose it's possible for malware to be the issue, but I doubt it. Are you on an insiders build?
          Is your machine going through a Windows Reset sort of reset or the manufacturer factory reset?

          oh - Windows insider - that would be a good possibility.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Dashrender
            last edited by

            @Dashrender said in Laptop trying to factory reset itself:

            @kamidon said in Laptop trying to factory reset itself:

            I doubt it...
            This definitely is an odd one. I suppose it's possible for malware to be the issue, but I doubt it. Are you on an insiders build?
            Is your machine going through a Windows Reset sort of reset or the manufacturer factory reset?

            oh - Windows insider - that would be a good possibility.

            not likely, old laptop from years before she was in IT and she doesn't do Windows stuff.

            1 Reply Last reply Reply Quote 0
            • kamidonK
              kamidon
              last edited by

              Maybe F11 is sticking? Lol

              1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller
                last edited by

                Maybe it's Windows?

                1 Reply Last reply Reply Quote 2
                • WLS-ITGuyW
                  WLS-ITGuy
                  last edited by

                  This laptop is going through the "This may take several minutes" screen but so far no prompt for selecting a keyboard.

                  kamidonK WLS-ITGuyW 2 Replies Last reply Reply Quote 0
                  • kamidonK
                    kamidon @WLS-ITGuy
                    last edited by

                    @WLS-ITGuy Ah ok. If it seems to stall on that screen, let's make sure the computer is completely off.
                    So hold the power button down for 10 seconds, unplug and take the battery out.

                    Put the battery back in, plug in the power, and turn it back on.
                    Since it's an older laptop, maybe make several sandwiches or knit a sweater or two. 😉

                    WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                    • WLS-ITGuyW
                      WLS-ITGuy @WLS-ITGuy
                      last edited by

                      @WLS-ITGuy said in Laptop trying to factory reset itself:

                      This laptop is going through the "This may take several minutes" screen but so far no prompt for selecting a keyboard.

                      No keyboard prompt after the above finished.

                      1 Reply Last reply Reply Quote 0
                      • WLS-ITGuyW
                        WLS-ITGuy @kamidon
                        last edited by

                        @kamidon said in Laptop trying to factory reset itself:

                        @WLS-ITGuy Ah ok. If it seems to stall on that screen, let's make sure the computer is completely off.
                        So hold the power button down for 10 seconds, unplug and take the battery out.

                        Put the battery back in, plug in the power, and turn it back on.
                        Since it's an older laptop, maybe make several sandwiches or knit a sweater or two. 😉

                        Sorry - I was posting that I was doing the 1903 upgrade as I thought the OP posted that he had just done that.

                        kamidonK 1 Reply Last reply Reply Quote 0
                        • kamidonK
                          kamidon @WLS-ITGuy
                          last edited by

                          @WLS-ITGuy I'm so confused lmao!

                          I think I got it though, so it's not factory resetting itself, it's just stalling on the 1903 screen?
                          Or is the installation of 1903 just a step in troubleshooting?

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Yeah, the 1903 update seems the most likely culprit.

                            1 Reply Last reply Reply Quote 0
                            • maryM
                              mary
                              last edited by

                              It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                              kamidonK S 2 Replies Last reply Reply Quote 2
                              • kamidonK
                                kamidon @mary
                                last edited by

                                @mary said in Laptop trying to factory reset itself:

                                It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                                Windows: "But muh vidya games!"

                                maryM scottalanmillerS 2 Replies Last reply Reply Quote 1
                                • S
                                  scotth @mary
                                  last edited by scotth

                                  @mary I've had 3 updates give me grief. In the repair utility, I went to the commandline and ran a chkdsk (insert driver letter here): /r once I verified on which drive the OS was located in the repair utility. It seemed to work. After, I ran DISM and sfc

                                  1 Reply Last reply Reply Quote 2
                                  • maryM
                                    mary @kamidon
                                    last edited by

                                    @kamidon right! Seriously though, I'm running sfc/scannow to see if it will show anything

                                    S kamidonK 2 Replies Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @kamidon
                                      last edited by

                                      @kamidon said in Laptop trying to factory reset itself:

                                      @mary said in Laptop trying to factory reset itself:

                                      It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                                      Windows: "But muh vidya games!"

                                      Linux: Proton B!tch3s!!!

                                      kamidonK 1 Reply Last reply Reply Quote 3
                                      • S
                                        scotth @mary
                                        last edited by

                                        @mary I had to chkdsk before I could get it to settle down. Not sure why.

                                        1 Reply Last reply Reply Quote 0
                                        • kamidonK
                                          kamidon @mary
                                          last edited by

                                          @mary said in Laptop trying to factory reset itself:

                                          @kamidon right! Seriously though, I'm running sfc/scannow to see if it will show anything

                                          That and what Scotth said as well. dism /online /cleanup-image /restorehealth and Chkdsk /r
                                          Best to do Chkdsk last...that one is always risky...Roll the die one way and it'll slaughter your OS and then of course sometimes it'll fix your issue.
                                          Don't recall if DISM has ever fixed anything for me, but it's worth trying.

                                          1 Reply Last reply Reply Quote 0
                                          • kamidonK
                                            kamidon @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Laptop trying to factory reset itself:

                                            @kamidon said in Laptop trying to factory reset itself:

                                            @mary said in Laptop trying to factory reset itself:

                                            It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                                            Windows: "But muh vidya games!"

                                            Linux: Proton B!tch3s!!!

                                            Apparently I'm behind the times.
                                            So I take it this Proton replaced Wine?

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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