Suggestion for books on MSP and others?
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We are slowly moving from developers to service providers and I'm looking for business books on MSPs and other IT business.
Any books you would like to recommend?
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I'm not sure if I have ever seen a book on that!
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I have heard good things about Karl Palachuk's books.
Managed Services in a Month is one of them.
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@Scott said in Suggestion for books on MSP and others?:
I have heard good things about Karl Palachuk's books.
Managed Services in a Month is one of them.
Looks good, I ordered it.
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@Pete-S said in Suggestion for books on MSP and others?:
@Scott said in Suggestion for books on MSP and others?:
I have heard good things about Karl Palachuk's books.
Managed Services in a Month is one of them.
Looks good, I ordered it.
Let us know what you think after reading through it.
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@Obsolesce said in Suggestion for books on MSP and others?:
@Pete-S said in Suggestion for books on MSP and others?:
@Scott said in Suggestion for books on MSP and others?:
I have heard good things about Karl Palachuk's books.
Managed Services in a Month is one of them.
Looks good, I ordered it.
Let us know what you think after reading through it.
I've read through most of it now and I thought it was very good. It's written from the perspective of changing a business from break-fix type of work into managed services. It's a hands on type of book and the author will explain what worked for him and others and what didn't and why. It's close to 300 pages but an easy read.
It was well worth the $30 and the time it took to read. I will order a few of his other books as well.
I'll post the TOC below.
Managed Services in a Month
Build a Succesful, Modern Computer Consulting Business in 30 Days
3rd Edition
Karl W. PalachukTable of Contents
- Computer Consulting in the 21st Century
A. What’s Different About Technology Consulting Today?
B. The Latest Servers and Options (circa 2017)
C. Cloud Computing in the Small Business Space - The Managed Service Model
A. New Consulting Business vs. Existing Business
B. Managed Services in a Month
C. Break/Fix and Hybrid Models
D. Managed Services and Cloud Services - Getting Started
A. Start Making A Plan
B. Starting Fresh with No Clients to Convert
C. Per User vs. Per Device Pricing
D. Create A Three-Tiered Pricing Structure - Backup and Other Add-On Offerings
A. Building a Catalog of Services
B. BDR and Backup
C. VOIP, Signage, Security, and More - Putting Your (New) Business Together
A. Weed Your Client Garden and Finish The Plan
B. Write a Service Agreement; Have It Reviewed
C. Print Up Your New Pricing Plan
D. Overcoming Objections
E. Desktops and Managed Service Revisited - Creating a Cloud Service Offering
A. The Cloud Service Five-Pack
B. Building a Bundle that Works
C. Killer Combo: Managed Services and Cloud Services - Executing the Plan
A. Client Sit-Downs
B. The Meeting
C. After the Sale - Running Your New MSP Business
A. The Right Tools for the Job
B. Final Thoughts: Managed Services in a Month
C. Key Points to Remember for Profit
D. One Final Note: Self-Interest Properly Understood - Appendix A: Alphabet Soup Cheat Sheet
- Appendix B: Products and Resources Mentioned
- Computer Consulting in the 21st Century
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@Pete-S I bought the digital version a while ago, but never got around to reading it.
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@EddieJennings said in Suggestion for books on MSP and others?:
@Pete-S I bought the digital version a while ago, but never got around to reading it.
Well, I just plowed through it. I like to do that to quickly get up to speed and then I'll go back later.
I'm not sure how useful the book is going to be for someone already doing MSP work. But on the other hand, seeing it from another persons perspective is always useful.
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@Pete-S said in Suggestion for books on MSP and others?:
@EddieJennings said in Suggestion for books on MSP and others?:
@Pete-S I bought the digital version a while ago, but never got around to reading it.
Well, I just plowed through it. I like to do that to quickly get up to speed and then I'll go back later.
I'm not sure how useful the book is going to be for someone already doing MSP work. But on the other hand, seeing it from another persons perspective is always useful.
I'd be curious to see if there's information that could apply to a one-man operation / side job kind of thing.
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@EddieJennings said in Suggestion for books on MSP and others?:
@Pete-S said in Suggestion for books on MSP and others?:
@EddieJennings said in Suggestion for books on MSP and others?:
@Pete-S I bought the digital version a while ago, but never got around to reading it.
Well, I just plowed through it. I like to do that to quickly get up to speed and then I'll go back later.
I'm not sure how useful the book is going to be for someone already doing MSP work. But on the other hand, seeing it from another persons perspective is always useful.
I'd be curious to see if there's information that could apply to a one-man operation / side job kind of thing.
Well, start reading and let us know!
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@EddieJennings said in Suggestion for books on MSP and others?:
@Pete-S said in Suggestion for books on MSP and others?:
@EddieJennings said in Suggestion for books on MSP and others?:
@Pete-S I bought the digital version a while ago, but never got around to reading it.
Well, I just plowed through it. I like to do that to quickly get up to speed and then I'll go back later.
I'm not sure how useful the book is going to be for someone already doing MSP work. But on the other hand, seeing it from another persons perspective is always useful.
I'd be curious to see if there's information that could apply to a one-man operation / side job kind of thing.
Someone needs to write a Dummies Guide to... kind of book.