3CX Free Four or Sixteen Line License
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@JaredBusch said in 3CX Free Four or Sixteen Line License:
@scottalanmiller This is their hosted solution hosted by them I thought.
It goes to several different cloud providers.
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@JaredBusch said in 3CX Free Four or Sixteen Line License:
And the bottom of their main landing page says it is only free for a year.
Ah ha, I thought that that was an ad for a different product.
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This pricing is crazy compared to where it was. This does insinuate free up to 16 simultaneous calls.
I flat refuse to trust this to be accurate with out a whole lot more information.
Source: https://www.3cx.com/phone-system/edition-comparison/
What is a simultaneous call? Is it trunk calls? Because if so, few businesses would ever need Pro them.
Or does that include extension calling? That will eat up calling quickly.
Also, I assume that Pro price is per Simultaneous Call, since that is what Standard was rated at.
If so, 16 SC of Pro would be $3008.
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SC is inbound or outbound or a combo of both, no internal calls.
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I've noticed that 3CX plays around with their free offers all the time.
To make it a little more confusing, they have both perpetual licenses (with yearly maintenance if you want updates) and subscriptions.
Anyway, the purpose of the free options is really to convert people to subscriptions. Not surprising of course. If you don't do anything your 16 SC license will convert to a 4 SC perpetual license.
If you reinstall the PBX each year you could run free forever.
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@scottalanmiller said in 3CX Free Four or Sixteen Line License:
This seems weird, does using one deployment tool truly quadruple the number of lines that you get in the free version of 3CX?
You get a 16 simultaneous calls subscription for one year. After that years it turns itself into a 4 simultaneous calls perpetual license.
And yes, you could call "simultaneous calls" lines, external lines to be correct. That's how it would be called in the days of the PSTN.
So a PBX with 4 external lines running 3CX is free. I think there used to be other limitations but not anymore. The free version is the same as the paid versions.
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Ah, that makes more sense.
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@FATeknollogee said in 3CX Free Four or Sixteen Line License:
SC is inbound or outbound or a combo of both, no internal calls.
So "unlimited" extension to extension calling, only limits on things in and out?
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@scottalanmiller said in 3CX Free Four or Sixteen Line License:
@FATeknollogee said in 3CX Free Four or Sixteen Line License:
SC is inbound or outbound or a combo of both, no internal calls.
So "unlimited" extension to extension calling, only limits on things in and out?
And 4 simultaneous calls is not worth it.
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@JaredBusch said in 3CX Free Four or Sixteen Line License:
@scottalanmiller said in 3CX Free Four or Sixteen Line License:
@FATeknollogee said in 3CX Free Four or Sixteen Line License:
SC is inbound or outbound or a combo of both, no internal calls.
So "unlimited" extension to extension calling, only limits on things in and out?
And 4 simultaneous calls is not worth it.
Even my tiny Dr's office has need for 6 SCs.
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@JaredBusch said in 3CX Free Four or Sixteen Line License:
@scottalanmiller said in 3CX Free Four or Sixteen Line License:
@FATeknollogee said in 3CX Free Four or Sixteen Line License:
SC is inbound or outbound or a combo of both, no internal calls.
So "unlimited" extension to extension calling, only limits on things in and out?
And 4 simultaneous calls is not worth it.
Four is not. I feel like eight would potentially be. But four just isn't. We aren't that big, but that doesn't cut it.
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@Dashrender said in 3CX Free Four or Sixteen Line License:
@JaredBusch said in 3CX Free Four or Sixteen Line License:
@scottalanmiller said in 3CX Free Four or Sixteen Line License:
@FATeknollogee said in 3CX Free Four or Sixteen Line License:
SC is inbound or outbound or a combo of both, no internal calls.
So "unlimited" extension to extension calling, only limits on things in and out?
And 4 simultaneous calls is not worth it.
Even my tiny Dr's office has need for 6 SCs.
Doctors lean towards "call heavy." I'm not surprised that you need several. As an ITSP, we are "call light", but still need more than four.
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@scottalanmiller said in 3CX Free Four or Sixteen Line License:
@Dashrender said in 3CX Free Four or Sixteen Line License:
@JaredBusch said in 3CX Free Four or Sixteen Line License:
@scottalanmiller said in 3CX Free Four or Sixteen Line License:
@FATeknollogee said in 3CX Free Four or Sixteen Line License:
SC is inbound or outbound or a combo of both, no internal calls.
So "unlimited" extension to extension calling, only limits on things in and out?
And 4 simultaneous calls is not worth it.
Even my tiny Dr's office has need for 6 SCs.
Doctors lean towards "call heavy." I'm not surprised that you need several. As an ITSP, we are "call light", but still need more than four.
Right, we are extra light on calls because I setup direct trunks to clients PBX systems. Just because. That reduces the OPEX, but woudl still be a counted call to 3CX.
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@JaredBusch said in 3CX Free Four or Sixteen Line License:
@scottalanmiller said in 3CX Free Four or Sixteen Line License:
@Dashrender said in 3CX Free Four or Sixteen Line License:
@JaredBusch said in 3CX Free Four or Sixteen Line License:
@scottalanmiller said in 3CX Free Four or Sixteen Line License:
@FATeknollogee said in 3CX Free Four or Sixteen Line License:
SC is inbound or outbound or a combo of both, no internal calls.
So "unlimited" extension to extension calling, only limits on things in and out?
And 4 simultaneous calls is not worth it.
Even my tiny Dr's office has need for 6 SCs.
Doctors lean towards "call heavy." I'm not surprised that you need several. As an ITSP, we are "call light", but still need more than four.
Right, we are extra light on calls because I setup direct trunks to clients PBX systems. Just because. That reduces the OPEX, but woudl still be a counted call to 3CX.
We do that too! Oh, right, that would be charged on the 3CX. That's a big deal. That turns a LOT of our internal calls into "external" ones. I can see why they do it, but it makes it far less "cheap" than it would seem at first glance. Because it would make half of our currently non-PSTN calls require licenses.
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@scottalanmiller How many employees are you? Don't need much more than 1 per employee no matter how much everybody is on the phone or how many trunks you have setup.
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@Pete-S said in 3CX Free Four or Sixteen Line License:
@scottalanmiller How many employees are you? Don't need much more than 1 per employee no matter how much everybody is on the phone or how many trunks you have setup.
Twenty one. We have eight trunks from one provider, and "unlimited" from another (caps around 30), but about to move to more. Plus we trunk to partners and customers, so that gets some of the load.
We tend to host conference calling for customers, so often several outside lines used by only one internal person.
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@scottalanmiller said in 3CX Free Four or Sixteen Line License:
@Pete-S said in 3CX Free Four or Sixteen Line License:
@scottalanmiller How many employees are you? Don't need much more than 1 per employee no matter how much everybody is on the phone or how many trunks you have setup.
Twenty one. We have eight trunks from one provider, and "unlimited" from another (caps around 30), but about to move to more. Plus we trunk to partners and customers, so that gets some of the load.
We tend to host conference calling for customers, so often several outside lines used by only one internal person.
For 3CX you can have any number of trunks but if you wanted to be able to have 32 people externally connected you would have to be on the 32 SC license. That's $4.80 per employee per month. You use more phone lines than a call center
One thing we haven't used yet but we are looking into is the 3CX web/video conference functions. It doesn't count toward simultaneous calls as it is it's own thing. I think the limit is 100 participants or something.
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@Pete-S said in 3CX Free Four or Sixteen Line License:
@scottalanmiller said in 3CX Free Four or Sixteen Line License:
@Pete-S said in 3CX Free Four or Sixteen Line License:
@scottalanmiller How many employees are you? Don't need much more than 1 per employee no matter how much everybody is on the phone or how many trunks you have setup.
Twenty one. We have eight trunks from one provider, and "unlimited" from another (caps around 30), but about to move to more. Plus we trunk to partners and customers, so that gets some of the load.
We tend to host conference calling for customers, so often several outside lines used by only one internal person.
For 3CX you can have any number of trunks but if you wanted to be able to have 32 people externally connected you would have to be on the 32 SC license. That's $4.80 per employee per month.
Right, the issue we have is what are internal calls now become external with 3CX. It's not just 32 people from the PSTN, but 32 people from outside of the PBX. Not the end of the world, but not great.
Nearly $5/mo to license a PBX seems absurdly high. Paying $5 for the PBX when we pay $.50 for the trunking is weird.
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@Pete-S said in 3CX Free Four or Sixteen Line License:
One thing we haven't used yet but we are looking into is the 3CX web/video conference functions. It doesn't count toward simultaneous calls as it is it's own thing. I think the limit is 100 participants or something.
Oh, that's odd. So it is "free", to its limit, how do people dial into it? We have video conferencing with both NextCloud and FreePBX, and it lets external users into it.
