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    Need a cloud hosted PBX provider, looking at Jive

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    • DashrenderD
      Dashrender @coliver
      last edited by

      @coliver said in Need a cloud hosted PBX provider, looking at Jive:

      There are several community members that provide hosted VoIP. I think both @Bundy-Associates / @JaredBusch and @NTG provide this service.

      This is basically what I was going to say.

      And if you want to expand your own skillset - you can setup a FreePBX and just manage it completely on your own.

      I have a FreePBX system running from Vultr. Vultr costs me $5/m for the VPS (the virtual private server) that FreePBX is installed into. Use VOIP.MS or a few others mentioned here on ML for SIP trunks, etc...

      Heck I'm sure @NTG or @JaredBusch could even be hired to help you set it up and learn it, then you take it over. Whatever you want.

      magicmarkerM 1 Reply Last reply Reply Quote 1
      • magicmarkerM
        magicmarker @Dashrender
        last edited by

        @Dashrender said in Need a cloud hosted PBX provider, looking at Jive:

        @coliver said in Need a cloud hosted PBX provider, looking at Jive:

        There are several community members that provide hosted VoIP. I think both @Bundy-Associates / @JaredBusch and @NTG provide this service.

        This is basically what I was going to say.

        And if you want to expand your own skillset - you can setup a FreePBX and just manage it completely on your own.

        I have a FreePBX system running from Vultr. Vultr costs me $5/m for the VPS (the virtual private server) that FreePBX is installed into. Use VOIP.MS or a few others mentioned here on ML for SIP trunks, etc...

        Heck I'm sure @NTG or @JaredBusch could even be hired to help you set it up and learn it, then you take it over. Whatever you want.

        Gotcha. Good point. I will plan to reach out. The lease to own option was a nice feature though from Jive. Otherwise I'm seeing the handsets at around a $10K capital expense.

        1 Reply Last reply Reply Quote 0
        • MikeSmithsBrainM
          MikeSmithsBrain
          last edited by

          Disclosure: Business VoIP Broker

          We sell Jive (as well as 100+ of their major competitors), and with 100 stations and only 30 call paths, I probably wouldn't recommend Jive.

          Jive (like RC and many others), charges $20+/user and includes a call path with every user. This is obviously overkill for your company.

          Instead, I'd suggest looking at providers who cater to larger companies, and therefore, price call paths separately than users. For instance, several of these providers are approx. $5-$10/user and $20/call path. That pricing would probably reduce your company's cost by more than 25%.

          These providers also have feature/functionality that better-caters to larger companies, such as the ability to create user templates, hybrid capabilities (allowing you to install 1 site at a time, yet still have all phone systems integrated, etc.).

          I'm happy to give you some recommendations but just need more information on your company's requirements, since each provider has their own niche.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            Is paying for call paths still a thing? I'm pretty sure VOIP.ms doesn't charge for call paths. They do have a default limit, but you just email them and they up it.

            JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 1
            • EddieJenningsE
              EddieJennings
              last edited by EddieJennings

              I found that what was offered by Jive wasn't worth the cost for the business for whom I worked. I went with FreePBX hosted in Vultr.

              magicmarkerM 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Dashrender
                last edited by

                @Dashrender said in Need a cloud hosted PBX provider, looking at Jive:

                Is paying for call paths still a thing? I'm pretty sure VOIP.ms doesn't charge for call paths. They do have a default limit, but you just email them and they up it.

                There are certainly instances where they make sense.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @JaredBusch
                  last edited by

                  @JaredBusch said in Need a cloud hosted PBX provider, looking at Jive:

                  @Dashrender said in Need a cloud hosted PBX provider, looking at Jive:

                  Is paying for call paths still a thing? I'm pretty sure VOIP.ms doesn't charge for call paths. They do have a default limit, but you just email them and they up it.

                  There are certainly instances where they make sense.

                  Perhaps in a call center where the utilization is high enough to get over the per min charge - of course - it's always a math game.

                  JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Dashrender
                    last edited by JaredBusch

                    @Dashrender said in Need a cloud hosted PBX provider, looking at Jive:

                    @JaredBusch said in Need a cloud hosted PBX provider, looking at Jive:

                    @Dashrender said in Need a cloud hosted PBX provider, looking at Jive:

                    Is paying for call paths still a thing? I'm pretty sure VOIP.ms doesn't charge for call paths. They do have a default limit, but you just email them and they up it.

                    There are certainly instances where they make sense.

                    Perhaps in a call center where the utilization is high enough to get over the per min charge - of course - it's always a math game.

                    There are also benefits to post-paid services in reduction of overhead. Less to know, fixed opex, etc.

                    It is never about just the lowest cost per minute.

                    If it was, your office would have switched.

                    1 Reply Last reply Reply Quote 0
                    • magicmarkerM
                      magicmarker @EddieJennings
                      last edited by

                      @EddieJennings said in Need a cloud hosted PBX provider, looking at Jive:

                      I found that what was offered by Jive wasn't worth the cost for the business for whom I worked. I went with FreePBX hosted in Vultr.

                      Thanks for your response Eddie. How many handsets do you have connected to your FreePBX?

                      JaredBuschJ EddieJenningsE scottalanmillerS 3 Replies Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @magicmarker
                        last edited by

                        @magicmarker said in Need a cloud hosted PBX provider, looking at Jive:

                        @EddieJennings said in Need a cloud hosted PBX provider, looking at Jive:

                        I found that what was offered by Jive wasn't worth the cost for the business for whom I worked. I went with FreePBX hosted in Vultr.

                        Thanks for your response Eddie. How many handsets do you have connected to your FreePBX?

                        I have systems ranging from 6 phones to 800.

                        magicmarkerM 1 Reply Last reply Reply Quote 0
                        • EddieJenningsE
                          EddieJennings @magicmarker
                          last edited by

                          @magicmarker said in Need a cloud hosted PBX provider, looking at Jive:

                          @EddieJennings said in Need a cloud hosted PBX provider, looking at Jive:

                          I found that what was offered by Jive wasn't worth the cost for the business for whom I worked. I went with FreePBX hosted in Vultr.

                          Thanks for your response Eddie. How many handsets do you have connected to your FreePBX?

                          I'm working for a different company now, but when I left, I think we had about 25.

                          1 Reply Last reply Reply Quote 0
                          • magicmarkerM
                            magicmarker @JaredBusch
                            last edited by

                            @JaredBusch Hi Jared. I will try contacting you today to discuss my options with you.

                            JaredBuschJ 1 Reply Last reply Reply Quote 1
                            • JaredBuschJ
                              JaredBusch @magicmarker
                              last edited by

                              @magicmarker said in Need a cloud hosted PBX provider, looking at Jive:

                              @JaredBusch Hi Jared. I will try contacting you today to discuss my options with you.

                              Was good talking to you. If you have more questions, just ask.

                              magicmarkerM 1 Reply Last reply Reply Quote 0
                              • magicmarkerM
                                magicmarker @JaredBusch
                                last edited by

                                @JaredBusch said in Need a cloud hosted PBX provider, looking at Jive:

                                @magicmarker said in Need a cloud hosted PBX provider, looking at Jive:

                                @JaredBusch Hi Jared. I will try contacting you today to discuss my options with you.

                                Was good talking to you. If you have more questions, just ask.

                                Thanks Jared. I know I will have more questions. FreePBX does seem like the best option for me. Now time for some math.

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @Dashrender said in Need a cloud hosted PBX provider, looking at Jive:

                                  Is paying for call paths still a thing? I'm pretty sure VOIP.ms doesn't charge for call paths. They do have a default limit, but you just email them and they up it.

                                  It is still a thing, but lots of vendors don't use that process as it generally makes sense for no one. But lots of customers demand that process and will pay through the nose for it, so loads of vendors make it an option.

                                  1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @magicmarker
                                    last edited by

                                    @magicmarker said in Need a cloud hosted PBX provider, looking at Jive:

                                    @JaredBusch said in Need a cloud hosted PBX provider, looking at Jive:

                                    @magicmarker said in Need a cloud hosted PBX provider, looking at Jive:

                                    @JaredBusch Hi Jared. I will try contacting you today to discuss my options with you.

                                    Was good talking to you. If you have more questions, just ask.

                                    Thanks Jared. I know I will have more questions. FreePBX does seem like the best option for me. Now time for some math.

                                    This might help you. I think I say "math" once or twenty times...

                                    https://www.spiceworks.com/spiceworld/post-event/#it-pros?video=18

                                    magicmarkerM 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @Dashrender said in Need a cloud hosted PBX provider, looking at Jive:

                                      @JaredBusch said in Need a cloud hosted PBX provider, looking at Jive:

                                      @Dashrender said in Need a cloud hosted PBX provider, looking at Jive:

                                      Is paying for call paths still a thing? I'm pretty sure VOIP.ms doesn't charge for call paths. They do have a default limit, but you just email them and they up it.

                                      There are certainly instances where they make sense.

                                      Perhaps in a call center where the utilization is high enough to get over the per min charge - of course - it's always a math game.

                                      Not sure what you mean.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @magicmarker
                                        last edited by

                                        @magicmarker said in Need a cloud hosted PBX provider, looking at Jive:

                                        @EddieJennings said in Need a cloud hosted PBX provider, looking at Jive:

                                        I found that what was offered by Jive wasn't worth the cost for the business for whom I worked. I went with FreePBX hosted in Vultr.

                                        Thanks for your response Eddie. How many handsets do you have connected to your FreePBX?

                                        It's 30+ now (NTG runs that system now), but with hundreds of extensions set up. Like 400. Mostly just for voicemail, though. Most don't have phones on them.

                                        1 Reply Last reply Reply Quote 0
                                        • magicmarkerM
                                          magicmarker @JaredBusch
                                          last edited by

                                          @JaredBusch said in Need a cloud hosted PBX provider, looking at Jive:

                                          @magicmarker said in Need a cloud hosted PBX provider, looking at Jive:

                                          @JaredBusch said in Need a cloud hosted PBX provider, looking at Jive:

                                          @magicmarker said in Need a cloud hosted PBX provider, looking at Jive:

                                          @JaredBusch Hi Jared. I will try contacting you today to discuss my options with you.

                                          Was good talking to you. If you have more questions, just ask.

                                          Thanks Jared. I know I will have more questions. FreePBX does seem like the best option for me. Now time for some math.

                                          This might help you. I think I say "math" once or twenty times...

                                          https://www.spiceworks.com/spiceworld/post-event/#it-pros?video=18

                                          Oh wow. Thanks for the video. Great presentation at Spiceworld. My wife is a 6th grade math teacher, may need her help with this excel spreadsheet.

                                          1 Reply Last reply Reply Quote 0
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