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    Konica Minolta BizHub C3850 No Printing on Windows 10

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    windows windows 10 printer konica minolta bizhub c3850
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    • wrx7mW
      wrx7m @Dashrender
      last edited by

      @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

      Is it a normal IP port ( and what 'port' is it using?).

      The WSD ports that are frequently made are crap - those always fail on me.

      Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.

      Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.

      Was it a failed switch port, or a port config issue?

      DashrenderD 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @wrx7m
        last edited by

        @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

        I would try creating the port manually.

        We will once we can test again.

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @wrx7m
          last edited by

          @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

          @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

          Is it a normal IP port ( and what 'port' is it using?).

          The WSD ports that are frequently made are crap - those always fail on me.

          Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.

          Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.

          Was it a failed switch port, or a port config issue?

          there was no configuration issue - just a weird port 25 issue on that switch port. i.e. we could print to the printer all day long - we could scan via the printer (MFP really) to SMB shares just fine, just couldn't scan via the MFP and send to email - that would sit and time out.

          1 Reply Last reply Reply Quote 0
          • jmooreJ
            jmoore
            last edited by

            Dustin is right here, I always do mine manually and never use an installer. Also check firmware. Make sure you don't have a duplicate IP issue. Download the basic driver from KM and use that when you do the process manually.

            1 Reply Last reply Reply Quote 0
            • RomoR
              Romo
              last edited by

              Authentication was enabled but not properly set:

              I had to got to :

              Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> Verify

              After that the computer was properly authorized to print =).

              scottalanmillerS dbeatoD DashrenderD jmooreJ 4 Replies Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @Romo
                last edited by

                @Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                Authentication was enabled but not properly set:

                I had to got to :

                Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> Verify

                After that the computer was properly authorized to print =).

                Now that's just silly.

                1 Reply Last reply Reply Quote 0
                • dbeatoD
                  dbeato @Romo
                  last edited by

                  @Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                  Authentication was enabled but not properly set:

                  I had to got to :

                  Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> Verify

                  After that the computer was properly authorized to print =).

                  Hahahah, that's silly usually you will get the requirement on the printer and say that it needs to authenticate. My issue is different 😞

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @Romo
                    last edited by

                    @Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                    Authentication was enabled but not properly set:

                    I had to got to :

                    Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> Verify

                    After that the computer was properly authorized to print =).

                    Interesting - never seen that before. But I've never used user auth on a printer before either.

                    1 Reply Last reply Reply Quote 0
                    • jmooreJ
                      jmoore @Romo
                      last edited by

                      @Romo Why is it setup like that?

                      DashrenderD RomoR 2 Replies Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @jmoore
                        last edited by

                        @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                        @Romo Why is it setup like that?

                        Just a guess here - but if you want authentication on printing - how else would you do it?

                        DustinB3403D jmooreJ 2 Replies Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @Dashrender
                          last edited by

                          @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                          @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                          @Romo Why is it setup like that?

                          Just a guess here - but if you want authentication on printing - how else would you do it?

                          PIN or LDAP would be my guess.

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • jmooreJ
                            jmoore @Dashrender
                            last edited by

                            @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                            DustinB3403D S DashrenderD 3 Replies Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @DustinB3403
                              last edited by

                              @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              @Romo Why is it setup like that?

                              Just a guess here - but if you want authentication on printing - how else would you do it?

                              PIN or LDAP would be my guess.

                              There are many options - but those sound like they require an external source, where the current one appears to only require the printer itself (likely with an add-on package).

                              1 Reply Last reply Reply Quote 0
                              • DustinB3403D
                                DustinB3403 @jmoore
                                last edited by

                                @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                                I've had to do this before and it was because the business paid per page, and thus wanted to know if people were printing off things that they shouldn't.

                                It's just a means of accountability. It John is printing off his kids fundraiser flyers on the company dime. . .

                                jmooreJ 1 Reply Last reply Reply Quote 0
                                • S
                                  scotth @jmoore
                                  last edited by

                                  @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                  @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                                  I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.

                                  DashrenderD 1 Reply Last reply Reply Quote 1
                                  • DashrenderD
                                    Dashrender @scotth
                                    last edited by

                                    @scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                    @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                    @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                                    I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.

                                    Seems odd that you would control it via a password on the printer tab. Can't you just control it from the print queue on the server? or is the printer doing LDAP/AD auth and the users are printing direct?

                                    S 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @jmoore
                                      last edited by

                                      @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                                      I prevent most users from printing color. We don't prevent or monitor B/W print usage.

                                      jmooreJ 1 Reply Last reply Reply Quote 1
                                      • S
                                        scotth @Dashrender
                                        last edited by scotth

                                        @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        @scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                                        I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.

                                        Seems odd that you would control it via a password on the printer tab. Can't you just control it from the print queue on the server? or is the printer doing LDAP/AD auth and the users are printing direct?

                                        We have AD tie-in for each printer capable of doing it. Most of what we have supports it. The users pull in once we let it cook.

                                        EDIT: The users have the printers mapped for each workstation ~ 80 users total who can print. I also set the printer port as an IP address. I h * a * t * e the wsd mapping. Nothing but trouble

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @scotth
                                          last edited by

                                          @scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                          @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                          @scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                          @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                          @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                                          I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.

                                          Seems odd that you would control it via a password on the printer tab. Can't you just control it from the print queue on the server? or is the printer doing LDAP/AD auth and the users are printing direct?

                                          We have AD tie-in for each printer capable of doing it. Most of what we have supports it. The users pull in once we let it cook.

                                          So you have to manually set something in the print driver to get the creds to pass to the printer to then be auth'ed by AD? Sucks that the driver does just pass along the current logged in Windows user.

                                          S 1 Reply Last reply Reply Quote 0
                                          • S
                                            scotth @Dashrender
                                            last edited by

                                            @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                            @scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                            @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                            @scotth said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                            @jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                            @Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.

                                            I had to enable this years ago. Printing was out of control. User accountability was cited. We used AD and tied the printers into the login. Each user had individual printers mapped. I realize that this is nowhere near efficient, but it was pushed this way by the powers that be. No biggie once it was done. We don't have huge numbers of new users or user changes that it's a pain.

                                            Seems odd that you would control it via a password on the printer tab. Can't you just control it from the print queue on the server? or is the printer doing LDAP/AD auth and the users are printing direct?

                                            We have AD tie-in for each printer capable of doing it. Most of what we have supports it. The users pull in once we let it cook.

                                            So you have to manually set something in the print driver to get the creds to pass to the printer to then be auth'ed by AD? Sucks that the driver does just pass along the current logged in Windows user.

                                            Yes. C`est la vie

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