Konica Minolta BizHub C3850 No Printing on Windows 10
-
@jt1001001 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
May be silly but try turning Windows Firewall off. One of the crazy Kyocera MFP's we had wouldn't print until we did that. (It has since been replaced with a Xerox)
Will test once someone returns to the site. They just left and no one can tell us if it prints or not.
-
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller always taking the most difficult approach rather than trying the simply approach first.
What's the simpler one than that?
Creating a normal TCP/IP port directly to the printer and seeing if you can print.
Removing Spectre V2 updates for your CPU is just <explicative> stupid
Isn't that the only way he is trying to print?
-
@wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller always taking the most difficult approach rather than trying the simply approach first.
What's the simpler one than that?
Creating a normal TCP/IP port directly to the printer and seeing if you can print.
Removing Spectre V2 updates for your CPU is just <explicative> stupid
Isn't that the only way he is trying to print?
No he's using the custom port that the driver creates, not using a normal TCP/IP port IE: 10.200.102.15 to print
Instead it's likely some garbled port that the driver uses for whatever purpose that has been stated.
-
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller always taking the most difficult approach rather than trying the simply approach first.
What's the simpler one than that?
Creating a normal TCP/IP port directly to the printer and seeing if you can print.
Removing Spectre V2 updates for your CPU is just <explicative> stupid
Isn't that the only way he is trying to print?
No he's using the custom port that the driver creates, not using a normal TCP/IP port IE: 10.200.102.15 to print
Instead it's likely some garbled port that the driver uses for whatever purpose that has been stated.
Looks like a normal port.
-
I would try creating the port manually.
-
Is it a normal IP port ( and what 'port' is it using?).
The WSD ports that are frequently made are crap - those always fail on me.
Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.
Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.
-
@Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Is it a normal IP port ( and what 'port' is it using?).
The WSD ports that are frequently made are crap - those always fail on me.
Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.
Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.
Was it a failed switch port, or a port config issue?
-
@wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:
I would try creating the port manually.
We will once we can test again.
-
@wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Is it a normal IP port ( and what 'port' is it using?).
The WSD ports that are frequently made are crap - those always fail on me.
Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.
Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.
Was it a failed switch port, or a port config issue?
there was no configuration issue - just a weird port 25 issue on that switch port. i.e. we could print to the printer all day long - we could scan via the printer (MFP really) to SMB shares just fine, just couldn't scan via the MFP and send to email - that would sit and time out.
-
Dustin is right here, I always do mine manually and never use an installer. Also check firmware. Make sure you don't have a duplicate IP issue. Download the basic driver from KM and use that when you do the process manually.
-
Authentication was enabled but not properly set:
I had to got to :
Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> VerifyAfter that the computer was properly authorized to print =).
-
@Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Authentication was enabled but not properly set:
I had to got to :
Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> VerifyAfter that the computer was properly authorized to print =).
Now that's just silly.
-
@Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Authentication was enabled but not properly set:
I had to got to :
Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> VerifyAfter that the computer was properly authorized to print =).
Hahahah, that's silly usually you will get the requirement on the printer and say that it needs to authenticate. My issue is different
-
@Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Authentication was enabled but not properly set:
I had to got to :
Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> VerifyAfter that the computer was properly authorized to print =).
Interesting - never seen that before. But I've never used user auth on a printer before either.
-
@Romo Why is it setup like that?
-
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Romo Why is it setup like that?
Just a guess here - but if you want authentication on printing - how else would you do it?
-
@Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Romo Why is it setup like that?
Just a guess here - but if you want authentication on printing - how else would you do it?
PIN or LDAP would be my guess.
-
@Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.
-
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Romo Why is it setup like that?
Just a guess here - but if you want authentication on printing - how else would you do it?
PIN or LDAP would be my guess.
There are many options - but those sound like they require an external source, where the current one appears to only require the printer itself (likely with an add-on package).
-
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.
I've had to do this before and it was because the business paid per page, and thus wanted to know if people were printing off things that they shouldn't.
It's just a means of accountability. It John is printing off his kids fundraiser flyers on the company dime. . .
