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    VOIP Provider: Skyetel

    Scheduled Pinned Locked Moved IT Discussion
    voipsip trunkskyetelvoip providerfusionpbxpbx
    94 Posts 11 Posters 10.3k Views
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    • scottalanmillerS
      scottalanmiller @Harrygill
      last edited by scottalanmiller

      @Harrygill said in VOIP Provider: Skyetel:

      I've signed up for it and then asked about pricing. They told me they can't do anything on pricing and couldn't beat my current provider. The lower prices are for resellers and wholesalers only apparently.

      I'm going to sign up and see what we get. We've got two numbers ripe for porting, so it is a good time to test.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Harrygill
        last edited by scottalanmiller

        @Harrygill said in VOIP Provider: Skyetel:

        I've tried the system, I've had failed calls outgoing and then I get these charges for CID lookup and these other charges other providers do not charge. All the reviews on google look consistent so I'm not sure if a customer actually wrote them or the employees. Also I couldn't find out about their history either. No history, no reviews, sketchy pricing = I'll take my business elsewhere.

        Employee reviews can happen, but it can also be a vendor that focuses on business customers not consumer. There are very few people to do reviews and IT customers tend to publish pretty boilerplate responses. So hard to say.

        1 Reply Last reply Reply Quote 1
        • B
          bnrstnr
          last edited by

          @scottalanmiller said in VOIP Provider: Skyetel:

          @Harrygill said in VOIP Provider: Skyetel:

          Also I asked why they couldn't beat my current prices, the reply I received was that my current providers and other providers like Voip.ms or Twilio don't have the network and support they have.

          HAHAHAHAHA. yeah right. Twilio and voip.ms don't have the support and network of some little place like this? This guys can't expect to be taken seriously with that kind of response.

          Well, he might not be totally lying, the big guys don't have the same network and support, they have vastly superior networks and support.

          1 Reply Last reply Reply Quote 1
          • FATeknollogeeF
            FATeknollogee
            last edited by

            @scottalanmiller @bnrstnr So we are now at the level where we respond to & agree with a dude with one post (an account that was opened 3 hours ago).

            Nice going boys!!

            scottalanmillerS 2 Replies Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @FATeknollogee
              last edited by scottalanmiller

              @FATeknollogee said in VOIP Provider: Skyetel:

              @scottalanmiller @bnrstnr So we are now at the level where we respond to & agree with a dude with one post (an account that was opened 3 hours ago).

              Nice going boys!!

              It's what we have to work from. Agreed, it's only a single review. That's not much to go on. It would be awesome is some more people were able to post some experiences.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @FATeknollogee
                last edited by

                @FATeknollogee have you tried signing up and seeing what they say?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @scottalanmiller
                  last edited by scottalanmiller

                  @scottalanmiller said in VOIP Provider: Skyetel:

                  @FATeknollogee have you tried signing up and seeing what they say?

                  I did, and their site isn't working. It's having a problem loading the sign up form. I've tested from multiple locations.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by scottalanmiller

                    I reached out through their support channel to see about singing up.

                    1 Reply Last reply Reply Quote 0
                    • FATeknollogeeF
                      FATeknollogee
                      last edited by

                      I had no problems signing up.
                      I plan on using the service to test with FusionPBX.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @FATeknollogee
                        last edited by

                        @FATeknollogee said in VOIP Provider: Skyetel:

                        I had no problems signing up.
                        I plan on using the service to test with FusionPBX.

                        Can you tell what pricing you got? Is it better than their main competitors that many of us use?

                        1 Reply Last reply Reply Quote 0
                        • FATeknollogeeF
                          FATeknollogee
                          last edited by

                          @scottalanmiller I just find it odd that an expert like yourself would listen to a single instance poster when you could deploy your vast array of resources & actually test the service.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @FATeknollogee
                            last edited by scottalanmiller

                            @FATeknollogee said in VOIP Provider: Skyetel:

                            @scottalanmiller I just find it odd that an expert like yourself would listen to a single instance poster when you could deploy your vast array of resources & actually test the service.

                            The challenge here is that the reason to test it isn't clear from what is presented. It's actually pretty costly (mostly in time) to test a service. Having a clear "expected benefit list" to justify testing is helpful.

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                            • scottalanmillerS
                              scottalanmiller
                              last edited by scottalanmiller

                              Just got told that their "prices are published", but if you either have a current bill or call in and discuss, you can get better pricing.

                              1 Reply Last reply Reply Quote 0
                              • SkyetelS
                                Skyetel @Harrygill
                                last edited by Skyetel

                                @Harrygill I think we may have gotten our wires crossed. We told you that our published pricing would already save you about 1/3 of your phone bill and guaranteed you that if your phone bill was not reduced, we would adjust your pricing accordingly.

                                Additionally, you were also given $50 in free Skyetel credit to test us out.

                                As mentioned previously, we do not compete on published rates - only rates you are currently paying.

                                scottalanmillerS 1 Reply Last reply Reply Quote 1
                                • jt1001001J
                                  jt1001001
                                  last edited by

                                  Nerd Vittles is offering a $50 credit with Skyetel and seems to be suddenly pushing them as a provider.
                                  http://nerdvittles.com/?p=27123

                                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @Skyetel
                                    last edited by scottalanmiller

                                    @Skyetel said in VOIP Provider: Skyetel:

                                    @Harrygill I think we may have gotten our wires crossed. We told you that our published pricing would already save you about 1/3 of your phone bill and guaranteed you that if your phone bill was not reduced, we would adjust your pricing accordingly.

                                    Additionally, you were also given $50 in free Skyetel credit to test us out.

                                    As mentioned previously, we do not compete on published rates - only rates you are currently paying.

                                    We'd like to see a process that is more straightforward, a way to get pricing for customers that might not have VoIP yet. Basically as a consultancy, we want to be able to present pricing for you to customers (along with experience, support info and other normal things) so that they can make decisions. As a consultancy it's kind of a decision matrix thing.

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                                    • scottalanmillerS
                                      scottalanmiller @jt1001001
                                      last edited by

                                      @jt1001001 said in VOIP Provider: Skyetel:

                                      Nerd Vittles is offering a $50 credit with Skyetel and seems to be suddenly pushing them as a provider.
                                      http://nerdvittles.com/?p=27123

                                      Ward's a pretty good reference.

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                                      • FATeknollogeeF
                                        FATeknollogee
                                        last edited by

                                        Who is Ward?

                                        DustinB3403D 1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @FATeknollogee
                                          last edited by

                                          @FATeknollogee said in VOIP Provider: Skyetel:

                                          Who is Ward?

                                          I'm assuming Ward Mundy

                                          But who really knows.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @DustinB3403
                                            last edited by

                                            @DustinB3403 said in VOIP Provider: Skyetel:

                                            @FATeknollogee said in VOIP Provider: Skyetel:

                                            Who is Ward?

                                            I'm assuming Ward Mundy

                                            But who really knows.

                                            LMAO, yes.

                                            1 Reply Last reply Reply Quote 0
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