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    Did Zoho Just Increase Prices by 50%

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    • travisdh1T
      travisdh1 @scottalanmiller
      last edited by

      @scottalanmiller said in Did Zoho Just Increase Prices by 50%:

      And they have all kinds of issues with accounts because they have some broken 2FA process. Loads of people can't get working accounts because you have to have a unique mobile number for everything and if someone else uses it, you can't.

      Another example of piss poor planning with predictable results.

      Can we shorten that to PPP=PR? 🤔 Probably shouldn't, but it's too late now.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Romo
        last edited by

        @romo said in Did Zoho Just Increase Prices by 50%:

        Yes, the phone thing is such a pain.

        Show stopper here, but that's okay, saw the pricing and don't care anymore.

        1 Reply Last reply Reply Quote 0
        • RomoR
          Romo
          last edited by

          Still at $3, they are cheaper than the rest on the cheapest plan.

          • Amazon Workmail is $4/month

          • G Suite is $50/year ($4.16)

          • Office 365 -Exchange Online $4/month (annual commitment)

          • Zoho Mail $3 ( annual commitment)

          JaredBuschJ A 2 Replies Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @Romo
            last edited by

            @romo said in Did Zoho Just Increase Prices by 50%:

            Still at $3, they are cheaper than the rest on the cheapest plan.

            • Amazon Workmail is $4/month

            • G Suite is $50/year ($4.16)

            • Office 365 -Exchange Online $4/month (annual commitment)

            • Zoho Mail $3 ( annual commitment)

            That cost is web access or their app only.

            RomoR stacksofplatesS 2 Replies Last reply Reply Quote 0
            • RomoR
              Romo @JaredBusch
              last edited by

              @jaredbusch Really? Don't they offer IMAP access?

              dbeatoD 1 Reply Last reply Reply Quote 0
              • A
                Alex Sage @Romo
                last edited by Alex Sage

                @romo Don't forget Rackspace Mail @ $1/user/month

                https://www.rackspace.com/email-hosting/webmail

                1 Reply Last reply Reply Quote 0
                • dbeatoD
                  dbeato @Romo
                  last edited by

                  @romo said in Did Zoho Just Increase Prices by 50%:

                  @jaredbusch Really? Don't they offer IMAP access?

                  IMAP Access is not free, see below:
                  https://www.zoho.com/mail/help/adminconsole/subscription.html#alink0
                  https://www.zoho.com/mail/help/imap-access.html#EnableIMAP

                  RomoR 1 Reply Last reply Reply Quote 0
                  • RomoR
                    Romo @dbeato
                    last edited by

                    @dbeato that's true, hadn't seen that before. Well they changed that as well, older free accounts did have access to IMAP.

                    stacksofplatesS 1 Reply Last reply Reply Quote 0
                    • stacksofplatesS
                      stacksofplates @scottalanmiller
                      last edited by

                      @scottalanmiller said in Did Zoho Just Increase Prices by 50%:

                      And they have all kinds of issues with accounts because they have some broken 2FA process. Loads of people can't get working accounts because you have to have a unique mobile number for everything and if someone else uses it, you can't.

                      I don't have that issue. I use the app for 2FA.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • stacksofplatesS
                        stacksofplates @Romo
                        last edited by

                        @romo said in Did Zoho Just Increase Prices by 50%:

                        @dbeato that's true, hadn't seen that before. Well they changed that as well, older free accounts did have access to IMAP.

                        It didn't used to be that way. I have some from free domains before that became a rule, so I have activesync and IMAP abilities.

                        dbeatoD 1 Reply Last reply Reply Quote 0
                        • dbeatoD
                          dbeato @stacksofplates
                          last edited by

                          @stacksofplates said in Did Zoho Just Increase Prices by 50%:

                          @romo said in Did Zoho Just Increase Prices by 50%:

                          @dbeato that's true, hadn't seen that before. Well they changed that as well, older free accounts did have access to IMAP.

                          It didn't used to be that way. I have some from free domains before that became a rule, so I have activesync and IMAP abilities.

                          Correct, the second link shows the new accounts as being affected.

                          1 Reply Last reply Reply Quote 0
                          • stacksofplatesS
                            stacksofplates @JaredBusch
                            last edited by

                            @jaredbusch said in Did Zoho Just Increase Prices by 50%:

                            @romo said in Did Zoho Just Increase Prices by 50%:

                            Still at $3, they are cheaper than the rest on the cheapest plan.

                            • Amazon Workmail is $4/month

                            • G Suite is $50/year ($4.16)

                            • Office 365 -Exchange Online $4/month (annual commitment)

                            • Zoho Mail $3 ( annual commitment)

                            That cost is web access or their app only.

                            The docs are worth it if you need over 5 users. I think their docs are the best out of the others.

                            1 Reply Last reply Reply Quote 0
                            • stacksofplatesS
                              stacksofplates @Romo
                              last edited by

                              @romo said in Did Zoho Just Increase Prices by 50%:

                              I think they did, the free plan was also for 25 users and now it back to only 5.
                              0_1534804196492_6d947567-bb06-4fe6-b419-a827d15f3c1e-image.png

                              In all honesty 25 is a lot of free users. That's a lot of free data storage. I have a feeling they are growing a lot and this is the result of that.

                              JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @stacksofplates
                                last edited by

                                @stacksofplates Yeah, it used to be 5 then 10. The jump to 25 was unexpected, but they also limited it to web and app at that time.

                                Not surprised they are rolling back down to 5.

                                1 Reply Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @stacksofplates
                                  last edited by

                                  @stacksofplates said in Did Zoho Just Increase Prices by 50%:

                                  @romo said in Did Zoho Just Increase Prices by 50%:

                                  I think they did, the free plan was also for 25 users and now it back to only 5.
                                  0_1534804196492_6d947567-bb06-4fe6-b419-a827d15f3c1e-image.png

                                  In all honesty 25 is a lot of free users. That's a lot of free data storage. I have a feeling they are growing a lot and this is the result of that.

                                  I spoke to support and they seemed pretty small. Support call went to the wrong team. Support for mail was a single guy who had to "call me back", but never did.

                                  1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @stacksofplates
                                    last edited by

                                    @stacksofplates said in Did Zoho Just Increase Prices by 50%:

                                    @scottalanmiller said in Did Zoho Just Increase Prices by 50%:

                                    And they have all kinds of issues with accounts because they have some broken 2FA process. Loads of people can't get working accounts because you have to have a unique mobile number for everything and if someone else uses it, you can't.

                                    I don't have that issue. I use the app for 2FA.

                                    Try making an account for a customer, requires a NEW mobile number for every account. Then close an old one, you never get your number back.

                                    1 Reply Last reply Reply Quote 1
                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by

                                      And it looks like pricing was updated.

                                      https://www.zoho.com/workplace/pricing.html?src=zmail
                                      9104c475-e944-4184-917a-d3992fc4979b-image.png

                                      scottalanmillerS 1 Reply Last reply Reply Quote 2
                                      • scottalanmillerS
                                        scottalanmiller @JaredBusch
                                        last edited by

                                        @JaredBusch So they went for good, to bad, to awesome, lol. Now it is BETTER than before, rather than worse. Sucks that they took so long to make this change, we would have loved this.

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Did Zoho Just Increase Prices by 50%:

                                          @JaredBusch So they went for good, to bad, to awesome, lol. Now it is BETTER than before, rather than worse. Sucks that they took so long to make this change, we would have loved this.

                                          No idea when it changed.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Totally going to look at Zoho again soon, then. Zimbra has been good, but at that price, well worth talking about moving again.

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
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