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    Potential Office365 (Exchange Online) Throttling Issue

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    • BRRABillB
      BRRABill @bigbear
      last edited by

      @bigbear said in Potential Office365 (Exchange Online) Throttling Issue:

      If you are talking about Outlook import I have never seen one complete over 15GB. Left one out there for 2 weeks.

      Shhhhhhhh! It's working its way through nicely. Just slooooowwwwww.

      If you are talking about Migrationwiz its all server to server and doesn't affect the user. You could manually import the last few weeks and all contact, setup their new Outlook and let the import run overnight. Outlook should only be caching 90 days or so of email anyway.

      Right, but according to that link, MS throttles 3rd party migrations to .1 to .3 GB per hour. So it would take forever, not overnight. You've seen large mailboxes import using Migrationwiz overnight?

      Are you going to configure an archiving policy?

      You mean to filter messages into the in-place archive?

      No.

      bigbearB 1 Reply Last reply Reply Quote 0
      • bigbearB
        bigbear @BRRABill
        last edited by

        @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

        Right, but according to that link, MS throttles 3rd party migrations to .1 to .3 GB per hour.

        We always open a ticket to request a temp lift on EWSLimits. I believe this has already been lifted for you per your comment above, but per my comment I don't believe the support guys know what you are talking about. And the EWS limits being increased has never made an Outlook import for a large mailbox go faster or finish for me. But will be interesting to see if it does for you. I just wouldnt bet my lunch on it.

        BRRABillB 2 Replies Last reply Reply Quote 0
        • BRRABillB
          BRRABill @bigbear
          last edited by

          @bigbear said in Potential Office365 (Exchange Online) Throttling Issue:

          @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

          Right, but according to that link, MS throttles 3rd party migrations to .1 to .3 GB per hour.

          We always open a ticket to request a temp lift on EWSLimits. I believe this has already been lifted for you per your comment above, but per my comment I don't believe the support guys know what you are talking about. And the EWS limits being increased has never made an Outlook import for a large mailbox go faster or finish for me. But will be interesting to see if it does for you. I just wouldnt bet my lunch on it.

          How long does that take to go into effect once you request it?

          bigbearB 1 Reply Last reply Reply Quote 0
          • BRRABillB
            BRRABill @bigbear
            last edited by

            @bigbear said

            And the EWS limits being increased has never made an Outlook import for a large mailbox go faster or finish for me. But will be interesting to see if it does for you. I just wouldnt bet my lunch on it.

            So you are saying you saw the same thing as me .. they said the took off the throttling, but nothing actually changes...

            bigbearB 1 Reply Last reply Reply Quote 0
            • bigbearB
              bigbear @BRRABill
              last edited by

              @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

              @bigbear said in Potential Office365 (Exchange Online) Throttling Issue:

              @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

              Right, but according to that link, MS throttles 3rd party migrations to .1 to .3 GB per hour.

              We always open a ticket to request a temp lift on EWSLimits. I believe this has already been lifted for you per your comment above, but per my comment I don't believe the support guys know what you are talking about. And the EWS limits being increased has never made an Outlook import for a large mailbox go faster or finish for me. But will be interesting to see if it does for you. I just wouldnt bet my lunch on it.

              How long does that take to go into effect once you request it?

              We always do it a week or so in advance and they give you 90 days. As we are discussing this I am curious as to whether you could run powershell command Get-ThrottlingPolicy to see if its working on EWS...

              1 Reply Last reply Reply Quote 0
              • bigbearB
                bigbear @BRRABill
                last edited by

                @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

                @bigbear said

                And the EWS limits being increased has never made an Outlook import for a large mailbox go faster or finish for me. But will be interesting to see if it does for you. I just wouldnt bet my lunch on it.

                So you are saying you saw the same thing as me .. they said the took off the throttling, but nothing actually changes...

                They dont remove throttling but they increase the limits per your specific, kindly worded request 🙂

                You would want to ask for throttling limits to be increased for 60 or 90 days in a new ticket and we always include these details (which came from MigrationWiz I think)

                I always ask for xx (number of users) to be set for concurrent migration as well in the ticket.

                EwsCutoffBalance = Unlimited
                EwsMaxSubscriptions = xx
                EwsMaxBurst = Unlimited
                EwsMaxConcurrency = xx
                EwsRechargeRate = Unlimited

                And it did not seem to help Outlook import on a specific 15GB mailbox I recall, I had a dozen larger ones that also needed to complete so I moved on to MigrationWiz on that particular project.

                1 Reply Last reply Reply Quote 2
                • bigbearB
                  bigbear
                  last edited by

                  A side note, per MigrationWiz support docs, you can no longer use Get-ThrottlingPolicy powershell commands against EWS/365 😞 I had never thought of trying it before now...

                  https://help.bittitan.com/hc/en-us/articles/115008099387-How-do-I-view-the-EWS-throttling-limits-imposed-on-me-

                  BRRABillB 1 Reply Last reply Reply Quote 2
                  • BRRABillB
                    BRRABill @bigbear
                    last edited by

                    @bigbear said in Potential Office365 (Exchange Online) Throttling Issue:

                    A side note, per MigrationWiz support docs, you can no longer use Get-ThrottlingPolicy powershell commands against EWS/365 😞 I had never thought of trying it before now...

                    https://help.bittitan.com/hc/en-us/articles/115008099387-How-do-I-view-the-EWS-throttling-limits-imposed-on-me-

                    Yeah I noticed that when I first starting Googling for this issue.

                    I spoke to the tech again just now. He said that his original request was for 15 days. And then a second tech asked for 30 days. He said they are very finicky about this, and he thought maybe going to 2 days would work, so he is going to try that, and also speak to the next level guys.

                    He did say we can use the PST option, and it seems to always be reliable. But that if they can get this throttle turned off temporarily, that THAT would be the best method.

                    Updates to come...

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @BRRABill
                      last edited by

                      @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

                      @bigbear said in Potential Office365 (Exchange Online) Throttling Issue:

                      A side note, per MigrationWiz support docs, you can no longer use Get-ThrottlingPolicy powershell commands against EWS/365 😞 I had never thought of trying it before now...

                      https://help.bittitan.com/hc/en-us/articles/115008099387-How-do-I-view-the-EWS-throttling-limits-imposed-on-me-

                      Yeah I noticed that when I first starting Googling for this issue.

                      I spoke to the tech again just now. He said that his original request was for 15 days. And then a second tech asked for 30 days. He said they are very finicky about this, and he thought maybe going to 2 days would work, so he is going to try that, and also speak to the next level guys.

                      He did say we can use the PST option, and it seems to always be reliable. But that if they can get this throttle turned off temporarily, that THAT would be the best method.

                      Updates to come...

                      So basically, no one knows how to submit this request internally.

                      BRRABillB 2 Replies Last reply Reply Quote 1
                      • BRRABillB
                        BRRABill @scottalanmiller
                        last edited by

                        @scottalanmiller said in Potential Office365 (Exchange Online) Throttling Issue:

                        So basically, no one knows how to submit this request internally.

                        Uh, yeah, that would be a good way of saying that.

                        1 Reply Last reply Reply Quote 0
                        • BRRABillB
                          BRRABill @scottalanmiller
                          last edited by

                          @scottalanmiller said

                          So basically, no one knows how to submit this request internally.

                          Considering the latest update is .. that after talking to the next level up, it turns out this CANNOT be done, except possibly for large migrations. (Which makes no sense, so is probably not true.)

                          I would actually update this to no one over there knows what they are doing, actually.

                          They recommended going with the PST upload, which I am testing now.

                          I uploaded a 647K KB PST file to the system. It said it would import it, though it only said it was 550MB. So I am wondering if it is some sort of compression thing, some sort of PST vs. message storage thing, or just a mess up on their end.

                          Once the file was uploaded, I hit IMPORT. That was at 3:02. It's now 3:38 and this is what I see. I wonder if this is going to be a typical Microsoft update. Stay at 0% for an hour then say it is done.

                          0_1524685105675_cbf997c0-bd45-4954-943b-22aa9e8eff1d-image.png

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender
                            last edited by

                            You uploaded a file that was .6 MB and now MS is telling you it's 550 MB? damn, that's some expansion.

                            BRRABillB 1 Reply Last reply Reply Quote 1
                            • BRRABillB
                              BRRABill @Dashrender
                              last edited by

                              @dashrender said in Potential Office365 (Exchange Online) Throttling Issue:

                              You uploaded a file that was .6 MB and now MS is telling you it's 550 MB? damn, that's some expansion.

                              647K KB (647,000 KB) is .6 MB?

                              1 Reply Last reply Reply Quote 1
                              • dbeatoD
                                dbeato
                                last edited by

                                @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

                                You uploaded a file that was .6 MB

                                How is it going, I didn't even know you had a thread on this and I told you the same thing about PST 😛

                                BRRABillB 1 Reply Last reply Reply Quote 0
                                • BRRABillB
                                  BRRABill @dbeato
                                  last edited by

                                  @dbeato said in Potential Office365 (Exchange Online) Throttling Issue:

                                  @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

                                  You uploaded a file that was .6 MB

                                  How is it going, I didn't even know you had a thread on this and I told you the same thing about PST 😛

                                  It ended up taking about 70 minutes, but it completed. Now I have to look at the file and compare folders and see if everything copied over, especially since the PST file sizes were reported as different.

                                  bigbearB 1 Reply Last reply Reply Quote 3
                                  • bigbearB
                                    bigbear @BRRABill
                                    last edited by

                                    @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

                                    @dbeato said in Potential Office365 (Exchange Online) Throttling Issue:

                                    @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

                                    You uploaded a file that was .6 MB

                                    How is it going, I didn't even know you had a thread on this and I told you the same thing about PST 😛

                                    It ended up taking about 70 minutes, but it completed. Now I have to look at the file and compare folders and see if everything copied over, especially since the PST file sizes were reported as different.

                                    Was that the test upload or the 20Gb file

                                    BRRABillB 1 Reply Last reply Reply Quote 0
                                    • BRRABillB
                                      BRRABill @bigbear
                                      last edited by

                                      @bigbear said in Potential Office365 (Exchange Online) Throttling Issue:

                                      @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

                                      @dbeato said in Potential Office365 (Exchange Online) Throttling Issue:

                                      @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

                                      You uploaded a file that was .6 MB

                                      How is it going, I didn't even know you had a thread on this and I told you the same thing about PST 😛

                                      It ended up taking about 70 minutes, but it completed. Now I have to look at the file and compare folders and see if everything copied over, especially since the PST file sizes were reported as different.

                                      Was that the test upload or the 20Gb file

                                      The test upload.

                                      I am checking through it now ... it seems to have worked.

                                      I got thrown off by the stupid filter setting Outlook has ... had to go through the folders and de-select that, but it seems to have gotten them all.

                                      JaredBuschJ 1 Reply Last reply Reply Quote 1
                                      • JaredBuschJ
                                        JaredBusch @BRRABill
                                        last edited by

                                        @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

                                        @bigbear said in Potential Office365 (Exchange Online) Throttling Issue:

                                        @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

                                        @dbeato said in Potential Office365 (Exchange Online) Throttling Issue:

                                        @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

                                        You uploaded a file that was .6 MB

                                        How is it going, I didn't even know you had a thread on this and I told you the same thing about PST 😛

                                        It ended up taking about 70 minutes, but it completed. Now I have to look at the file and compare folders and see if everything copied over, especially since the PST file sizes were reported as different.

                                        Was that the test upload or the 20Gb file

                                        The test upload.

                                        I am checking through it now ... it seems to have worked.

                                        I got thrown off by the stupid filter setting Outlook has ... had to go through the folders and de-select that, but it seems to have gotten them all.

                                        Or right click properties and check the file count and stuff?

                                        BRRABillB 1 Reply Last reply Reply Quote 0
                                        • BRRABillB
                                          BRRABill @JaredBusch
                                          last edited by

                                          @jaredbusch said

                                          Or right click properties and check the file count and stuff?

                                          Eh? You mean folder size in properties?

                                          I wish Outlook and OWA had a way to easily display the number of messages in a folder. MDaemon has an option to show (X/Y) for each folder where x is unread and Y is total. It makes it so much easier to compare.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @BRRABill
                                            last edited by

                                            @brrabill said in Potential Office365 (Exchange Online) Throttling Issue:

                                            @jaredbusch said

                                            Or right click properties and check the file count and stuff?

                                            Eh? You mean folder size in properties?

                                            I wish Outlook and OWA had a way to easily display the number of messages in a folder. MDaemon has an option to show (X/Y) for each folder where x is unread and Y is total. It makes it so much easier to compare.

                                            Outlook has always had this with size, if not message count. but if they match you should be good I would assume.
                                            0_1524714171676_aaae8b20-f2a1-463c-80e8-4ff4adcd4b9f-image.png

                                            Compare local and server. You can have the new mailbox online only so you don't have to cache..
                                            0_1524714295498_2d7bfd44-d221-44ea-a310-0967cdc1e204-image.png

                                            You can look at the properties of each folder and see the total. but that is super manual.
                                            0_1524714606722_142c17a8-e1b7-419d-bf4d-aa3b2a996b44-image.png

                                            BRRABillB 1 Reply Last reply Reply Quote 0
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