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    Edge Router X - DHCP isn't working

    IT Discussion
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    • EddieJenningsE
      EddieJennings @Alex Sage
      last edited by EddieJennings

      @aaronstuder said in Edge Router X - DHCP isn't working:

      @eddiejennings do you think I am a user? Done that 3 times already... πŸ˜„

      Nope. πŸ™‚ Just going through troubleshooting methods. I get burned when I make assumptions πŸ˜›

      I’ve never used an Edge Router X. Are there any log files that could provide some clues? I know ERLs have a way to sniff packets, so you could see if it’s receiving DHCP discovery packets.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        When did it last hand out addresses? Or did it never?

        A 1 Reply Last reply Reply Quote 0
        • Emad RE
          Emad R @Alex Sage
          last edited by

          @aaronstuder

          Check if some other DHCP is operational on the same network ? did you do any updates, can you roll back ?

          1 Reply Last reply Reply Quote 0
          • A
            Alex Sage @scottalanmiller
            last edited by

            @scottalanmiller yesterday

            1 Reply Last reply Reply Quote 0
            • dbeatoD
              dbeato
              last edited by

              What is the router Firmware? and have you tried recreating the DHCP scope and service?

              A 1 Reply Last reply Reply Quote 0
              • A
                Alex Sage @dbeato
                last edited by

                @dbeato 1.10.1 just upgraded.

                dbeatoD scottalanmillerS 2 Replies Last reply Reply Quote 0
                • dbeatoD
                  dbeato @Alex Sage
                  last edited by

                  @aaronstuder said in Edge Router X - DHCP isn't working:

                  @dbeato 1.10.1 just upgraded.

                  Let me check.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Alex Sage
                    last edited by

                    @aaronstuder said in Edge Router X - DHCP isn't working:

                    @dbeato 1.10.1 just upgraded.

                    It didn't break with the update, right?

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      Alex Sage @scottalanmiller
                      last edited by

                      @scottalanmiller not sure I factory reset the device and now its's fine...

                      scottalanmillerS dbeatoD 2 Replies Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Alex Sage
                        last edited by

                        @aaronstuder said in Edge Router X - DHCP isn't working:

                        @scottalanmiller not sure I factory reset the device and now its's fine...

                        Still on the latest firmware?

                        1 Reply Last reply Reply Quote 0
                        • dbeatoD
                          dbeato @Alex Sage
                          last edited by

                          @aaronstuder said in Edge Router X - DHCP isn't working:

                          @scottalanmiller not sure I factory reset the device and now its's fine...

                          The update for me hasn't done it but I have an ER-L

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @dbeato
                            last edited by

                            @dbeato said in Edge Router X - DHCP isn't working:

                            @aaronstuder said in Edge Router X - DHCP isn't working:

                            @scottalanmiller not sure I factory reset the device and now its's fine...

                            The update for me hasn't done it but I have an ER-L

                            I've done six machines to 1.10.1 I think, all went fine.

                            1 Reply Last reply Reply Quote 1
                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              I have 20 some devices on 1.10.1.

                              No reported issues yet.

                              I only have 3 ER-X though.

                              1 Reply Last reply Reply Quote 1
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