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    Edge Router X - DHCP isn't working

    Scheduled Pinned Locked Moved IT Discussion
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    • EddieJenningsE
      EddieJennings
      last edited by

      Restart the router? Maybe the DHCP service itself is having an issue.

      A 1 Reply Last reply Reply Quote 0
      • A
        Alex Sage @EddieJennings
        last edited by Alex Sage

        @eddiejennings do you think I am a user? Done that 3 times already... πŸ˜„

        EddieJenningsE 1 Reply Last reply Reply Quote 0
        • EddieJenningsE
          EddieJennings @Alex Sage
          last edited by EddieJennings

          @aaronstuder said in Edge Router X - DHCP isn't working:

          @eddiejennings do you think I am a user? Done that 3 times already... πŸ˜„

          Nope. πŸ™‚ Just going through troubleshooting methods. I get burned when I make assumptions πŸ˜›

          I’ve never used an Edge Router X. Are there any log files that could provide some clues? I know ERLs have a way to sniff packets, so you could see if it’s receiving DHCP discovery packets.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            When did it last hand out addresses? Or did it never?

            A 1 Reply Last reply Reply Quote 0
            • Emad RE
              Emad R @Alex Sage
              last edited by

              @aaronstuder

              Check if some other DHCP is operational on the same network ? did you do any updates, can you roll back ?

              1 Reply Last reply Reply Quote 0
              • A
                Alex Sage @scottalanmiller
                last edited by

                @scottalanmiller yesterday

                1 Reply Last reply Reply Quote 0
                • dbeatoD
                  dbeato
                  last edited by

                  What is the router Firmware? and have you tried recreating the DHCP scope and service?

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    Alex Sage @dbeato
                    last edited by

                    @dbeato 1.10.1 just upgraded.

                    dbeatoD scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • dbeatoD
                      dbeato @Alex Sage
                      last edited by

                      @aaronstuder said in Edge Router X - DHCP isn't working:

                      @dbeato 1.10.1 just upgraded.

                      Let me check.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Alex Sage
                        last edited by

                        @aaronstuder said in Edge Router X - DHCP isn't working:

                        @dbeato 1.10.1 just upgraded.

                        It didn't break with the update, right?

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          Alex Sage @scottalanmiller
                          last edited by

                          @scottalanmiller not sure I factory reset the device and now its's fine...

                          scottalanmillerS dbeatoD 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Alex Sage
                            last edited by

                            @aaronstuder said in Edge Router X - DHCP isn't working:

                            @scottalanmiller not sure I factory reset the device and now its's fine...

                            Still on the latest firmware?

                            1 Reply Last reply Reply Quote 0
                            • dbeatoD
                              dbeato @Alex Sage
                              last edited by

                              @aaronstuder said in Edge Router X - DHCP isn't working:

                              @scottalanmiller not sure I factory reset the device and now its's fine...

                              The update for me hasn't done it but I have an ER-L

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @dbeato
                                last edited by

                                @dbeato said in Edge Router X - DHCP isn't working:

                                @aaronstuder said in Edge Router X - DHCP isn't working:

                                @scottalanmiller not sure I factory reset the device and now its's fine...

                                The update for me hasn't done it but I have an ER-L

                                I've done six machines to 1.10.1 I think, all went fine.

                                1 Reply Last reply Reply Quote 1
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by

                                  I have 20 some devices on 1.10.1.

                                  No reported issues yet.

                                  I only have 3 ER-X though.

                                  1 Reply Last reply Reply Quote 1
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