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    Sodium Update

    SodiumSuite
    sodium rmm quixotic
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    • QuixoticJustinQ
      QuixoticJustin @dafyre
      last edited by

      @dafyre said in Sodium Update:

      @quixoticjustin said in Sodium Update:

      We have new data collection to make troubleshooting networking issues easier. Now, in addition to the IPv4 address and the IPv6 addresses of a network connection, we not collect the Subnet Mask and the Default Gateway address as well. Now finding pesky misconfigurations will be that much easier.

      0_1512422665915_DeepinScreenshot_select-area_20171204152314.png

      One more useful tidbit on that screen... What DNS servers the client is using. This could be helpful. (Disclaimer: I haven't logged in yet to see the changes for myself).

      Yes, that was requested but hasn't arrived yet. It should be getting added soon.

      1 Reply Last reply Reply Quote 1
      • QuixoticJustinQ
        QuixoticJustin
        last edited by

        Small update just rolled out. Focus is on some cleanup in helpdesk.

        0_1512588856701_DeepinScreenshot_select-area_20171206133411.png

        1 Reply Last reply Reply Quote 1
        • QuixoticJeremyQ
          QuixoticJeremy
          last edited by

          Just deployed a new update with the purpose of giving more space to the notation system (as we try to prep for external notes coming up) and thus we've taken some space away from the metadata:
          0_1512674232678_91d61ca7-7462-4e88-b66e-75454292c3e3-image.png

          Due to upcoming changings we felt that the ticket data was taking up far too much room and it needed a change. Hope that everyone enjoys!

          1 Reply Last reply Reply Quote 2
          • QuixoticJustinQ
            QuixoticJustin
            last edited by

            Small update just deployed on Sodium.

            And Happy Holidays, everyone!

            WLS-ITGuyW 1 Reply Last reply Reply Quote 0
            • WLS-ITGuyW
              WLS-ITGuy @QuixoticJustin
              last edited by

              @quixoticjustin said in Sodium Update:

              Small update just deployed on Sodium.

              And Happy Holidays, everyone!

              I'm not sure if it is update related but none of my machines are checking in. Some since January 18, 22 or 26th.

              scottalanmillerS 2 Replies Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @WLS-ITGuy
                last edited by

                @wls-itguy said in Sodium Update:

                @quixoticjustin said in Sodium Update:

                Small update just deployed on Sodium.

                And Happy Holidays, everyone!

                I'm not sure if it is update related but none of my machines are checking in. Some since January 18, 22 or 26th.

                The last known good check in was 1/27/2018 6:00AM

                Anything prior to that would be individual machines not checking it. but for some reason, the Salt Master process hasn't picked up checkins since that time. @QuixoticJeremy has been looking into it.

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @WLS-ITGuy
                  last edited by

                  @wls-itguy said in Sodium Update:

                  @quixoticjustin said in Sodium Update:

                  Small update just deployed on Sodium.

                  And Happy Holidays, everyone!

                  I'm not sure if it is update related but none of my machines are checking in. Some since January 18, 22 or 26th.

                  Scans ran a few minutes ago. Why did they run on a non-standard time interval? Got me, no idea. But they ran. I see green now.

                  1 Reply Last reply Reply Quote 1
                  • QuixoticJustinQ
                    QuixoticJustin
                    last edited by

                    Rolling out changes to the agents deployment page. We are moving from downloads to command line installers. This should make installing far easier for most people. We have a new, single script for UNIX installers, including most Linux, so that you no longer need to track down a different install for each type.

                    dbeatoD 1 Reply Last reply Reply Quote 4
                    • dbeatoD
                      dbeato @QuixoticJustin
                      last edited by

                      @quixoticjustin said in Sodium Update:

                      Rolling out changes to the agents deployment page. We are moving from downloads to command line installers. This should make installing far easier for most people. We have a new, single script for UNIX installers, including most Linux, so that you no longer need to track down a different install for each type.

                      That sounds refreshing to my eyes and fingers:)

                      1 Reply Last reply Reply Quote 2
                      • QuixoticJustinQ
                        QuixoticJustin
                        last edited by

                        It's been a bit since we posted an update large enough to mention. This morning's update is quite large. Not in new features, but SodiumSuite is quite different this morning.

                        Two major new changes are now in the system:

                        1. Chat has been removed. I'll post more about this later, but the decision was to take IM communications in a new direction and as such the chat feature is no longer included in the SS system and is not on the pages.
                        2. The log out problem appears to have been fixed. This one has been a long time trying to track down. The system now should be able to keep people logged in for long periods of time with data regularly updating without any interaction needed.

                        The changes have also brought about significant performance improvements. Pages are certainly snappier today. And without the space used for chat, there is a lot more screen real estate for tickets, assets, or whatever you are viewing. Very helpful for those on smaller displays.

                        gjacobseG 1 Reply Last reply Reply Quote 2
                        • gjacobseG
                          gjacobse @QuixoticJustin
                          last edited by

                          @quixoticjustin said in Sodium Update:

                          It's been a bit since we posted an update large enough to mention. This morning's update is quite large. Not in new features, but SodiumSuite is quite different this morning.

                          Two major new changes are now in the system:

                          1. Chat has been removed. I'll post more about this later, but the decision was to take IM communications in a new direction and as such the chat feature is no longer included in the SS system and is not on the pages.
                          2. The log out problem appears to have been fixed. This one has been a long time trying to track down. The system now should be able to keep people logged in for long periods of time with data regularly updating without any interaction needed.

                          The changes have also brought about significant performance improvements. Pages are certainly snappier today. And without the space used for chat, there is a lot more screen real estate for tickets, assets, or whatever you are viewing. Very helpful for those on smaller displays.

                          1. I was still signed out... maybe I need to nuke the browser cache completely...
                          1 Reply Last reply Reply Quote 0
                          • RojoLocoR
                            RojoLoco
                            last edited by

                            Ok, after I sign in and go to anything but dashboard, I can't get back to the dashboard from the shortcuts on the left side. I can click any of the other ones, but the dashboard link just flashes the "dashboard" text popup over and over, clicking does nothing.

                            Opera 51.0.2830.34, on windows 8.1.

                            NerdyDadN scottalanmillerS 2 Replies Last reply Reply Quote 0
                            • NerdyDadN
                              NerdyDad @RojoLoco
                              last edited by

                              @rojoloco said in Sodium Update:

                              windows 8.1

                              I'm sorry. I always hated their Metro desktop.

                              RojoLocoR 1 Reply Last reply Reply Quote 0
                              • RojoLocoR
                                RojoLoco @NerdyDad
                                last edited by

                                @nerdydad once you dump all those stupid tiles, it works fine. Still better than win 10, especially on the vintage Dell workstation I have.

                                NerdyDadN 1 Reply Last reply Reply Quote 0
                                • NerdyDadN
                                  NerdyDad @RojoLoco
                                  last edited by

                                  @rojoloco said in Sodium Update:

                                  @nerdydad once you dump all those stupid tiles, it works fine. Still better than win 10, especially on the vintage Dell workstation I have.

                                  I actually like Win10, except for they are forcing me to move off of the old Control Panel and to their new Settings Pane. I know that sounds stupid, but that is just my opinion.

                                  RojoLocoR 1 Reply Last reply Reply Quote 0
                                  • gjacobseG
                                    gjacobse
                                    last edited by

                                    yea,.. still getting kicked out here. even after reboots..

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • RojoLocoR
                                      RojoLoco @NerdyDad
                                      last edited by

                                      @nerdydad said in Sodium Update:

                                      @rojoloco said in Sodium Update:

                                      @nerdydad once you dump all those stupid tiles, it works fine. Still better than win 10, especially on the vintage Dell workstation I have.

                                      I actually like Win10, except for they are forcing me to move off of the old Control Panel and to their new Settings Pane. I know that sounds stupid, but that is just my opinion.

                                      I like 10 ok, but it has been terribly unstable on everything I've tried (laptops, new, badass workstations, tablets, you name it). I can't deal with the crashing and freezing and constant driver issues. I've reinstalled it on one desktop here multiple times, as I refuse to spend any time figuring out the problem on a testing system (no user data at all on it). I nuke and pave, they test, then I have to reinstall the nest time they want to test stuff.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @RojoLoco
                                        last edited by

                                        @rojoloco said in Sodium Update:

                                        Ok, after I sign in and go to anything but dashboard, I can't get back to the dashboard from the shortcuts on the left side. I can click any of the other ones, but the dashboard link just flashes the "dashboard" text popup over and over, clicking does nothing.

                                        Opera 51.0.2830.34, on windows 8.1.

                                        Known issue. I get that, too.

                                        @QuixoticJeremy

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @gjacobse
                                          last edited by

                                          @gjacobse said in Sodium Update:

                                          yea,.. still getting kicked out here. even after reboots..

                                          Browser?

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @RojoLoco
                                            last edited by

                                            @rojoloco said in Sodium Update:

                                            @nerdydad said in Sodium Update:

                                            @rojoloco said in Sodium Update:

                                            @nerdydad once you dump all those stupid tiles, it works fine. Still better than win 10, especially on the vintage Dell workstation I have.

                                            I actually like Win10, except for they are forcing me to move off of the old Control Panel and to their new Settings Pane. I know that sounds stupid, but that is just my opinion.

                                            I like 10 ok, but it has been terribly unstable on everything I've tried (laptops, new, badass workstations, tablets, you name it). I can't deal with the crashing and freezing and constant driver issues. I've reinstalled it on one desktop here multiple times, as I refuse to spend any time figuring out the problem on a testing system (no user data at all on it). I nuke and pave, they test, then I have to reinstall the nest time they want to test stuff.

                                            I have stability issues with Win10, too.

                                            1 Reply Last reply Reply Quote 0
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