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    Office 365 Exchange: 5.2.2 Submission quota exceeded

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    • scottalanmillerS
      scottalanmiller
      last edited by

      We got this today and while the title gives away some of the details, here is what Technet has to say to provide more clarity.

      Office 365's Hosted Exchange product has a 30 message per minute recipient quota, and 10K messages per day quota. Exceeding these limits will result in a "550 5.2.2 Submission quota exceeded" error.

      http://technet.microsoft.com/en-us/library/exchange-online-limits.aspx#RecipientLimits

      1 Reply Last reply Reply Quote 4
      • NerdyDadN
        NerdyDad
        last edited by

        I'm guessing this is some kind of mailing server, like an alert or a billing server?

        Could you change the settings in the system to send out the emails more sporadically throughout the day, such as 25 messages every 45 minutes or something?

        gjacobseG 1 Reply Last reply Reply Quote 0
        • gjacobseG
          gjacobse @NerdyDad
          last edited by

          @nerdydad said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

          I'm guessing this is some kind of mailing server, like an alert or a billing server?

          Could you change the settings in the system to send out the emails more sporadically throughout the day, such as 25 messages every 45 minutes or something?

          It is for Scan to Email - From a set for Xerox and Canon MFPs.

          The issue started on the 16th and not been resolved yet. They use a mail relay, IIS on Server 2012 to O365.

          dbeatoD 1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            Is the sending mailbox full?

            gjacobseG 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Try sending something manually through the relay and see if that works or not.

              1 Reply Last reply Reply Quote 1
              • gjacobseG
                gjacobse
                last edited by

                In looking at the IIS log directory, most previous log files are between 4k and 300k.

                Log file for the other day is 347,391k

                I've imported it into Excel, which chocked on the last part of it..

                421 4.4.2 Message submission rate for this client has exceeded the configured limit [ThisNameID.Nambi.prod.outlook.com]
                 421 4.4.2 Message submission rate for this client has exceeded the configured limit [ThisNameID.Nambi.prod.outlook.com]
                
                
                1 Reply Last reply Reply Quote 1
                • Reid CooperR
                  Reid Cooper
                  last edited by

                  Any idea if it is beyond the minute or the day rate?

                  1 Reply Last reply Reply Quote 0
                  • gjacobseG
                    gjacobse @DustinB3403
                    last edited by

                    @dustinb3403 said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                    Is the sending mailbox full?

                    Check the Quota on all boxes - not a single box is close to the limit

                    1 Reply Last reply Reply Quote 0
                    • ObsolesceO
                      Obsolesce
                      last edited by

                      Yeah if your company is doing over that limit, I'm sure on-prem Exchange or a better solution would make way more sense anyways.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Obsolesce
                        last edited by

                        @tim_g said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                        Yeah if your company is doing over that limit, I'm sure on-prem Exchange or a better solution would make way more sense anyways.

                        It's for sending to themselves, internally. It's not even sending to the outside.

                        ObsolesceO 1 Reply Last reply Reply Quote 1
                        • ObsolesceO
                          Obsolesce @scottalanmiller
                          last edited by

                          @scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                          @tim_g said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                          Yeah if your company is doing over that limit, I'm sure on-prem Exchange or a better solution would make way more sense anyways.

                          It's for sending to themselves, internally. It's not even sending to the outside.

                          Oh, I missed that!

                          1 Reply Last reply Reply Quote 0
                          • wrx7mW
                            wrx7m
                            last edited by

                            Something I read in the docs made me think that you could get around the limit by using a distribution group.

                            For distribution groups stored in an organization's address book, the group is counted as one recipient. For distribution groups stored in the Contacts folder of a mailbox, the members of the group are counted individually.

                            1 Reply Last reply Reply Quote 0
                            • dbeatoD
                              dbeato
                              last edited by

                              @scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                              Exchange: 5.2.2 Submission quota exceeded:

                              This has nothing to do with limits of sending, it has to do with the mailbox running out of space.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @dbeato
                                last edited by

                                @dbeato said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                                @scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                                Exchange: 5.2.2 Submission quota exceeded:

                                This has nothing to do with limits of sending, it has to do with the mailbox running out of space.

                                That's not what Technet said.

                                dbeatoD 1 Reply Last reply Reply Quote 0
                                • dbeatoD
                                  dbeato @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                                  @dbeato said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                                  @scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                                  Exchange: 5.2.2 Submission quota exceeded:

                                  This has nothing to do with limits of sending, it has to do with the mailbox running out of space.

                                  That's not what Technet said.

                                  😞 What is the Outbound Connection Limits on IIS?

                                  Reid CooperR 1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403
                                    last edited by

                                    Does exchange now have some built in spam filter control?

                                    I know I saw something about there being a send quota that can be set. I just didn't think anything of it.

                                    NerdyDadN 1 Reply Last reply Reply Quote 0
                                    • Reid CooperR
                                      Reid Cooper @dbeato
                                      last edited by

                                      @dbeato said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                                      @scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                                      @dbeato said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                                      @scottalanmiller said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                                      Exchange: 5.2.2 Submission quota exceeded:

                                      This has nothing to do with limits of sending, it has to do with the mailbox running out of space.

                                      That's not what Technet said.

                                      😞 What is the Outbound Connection Limits on IIS?

                                      Should be none. I think they said that the error was coming from Office 365.

                                      1 Reply Last reply Reply Quote 0
                                      • NerdyDadN
                                        NerdyDad @DustinB3403
                                        last edited by

                                        @dustinb3403 said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                                        Does exchange now have some built in spam filter control?

                                        I know I saw something about there being a send quota that can be set. I just didn't think anything of it.

                                        Exchange online has it for both directions.

                                        1 Reply Last reply Reply Quote 1
                                        • dbeatoD
                                          dbeato @gjacobse
                                          last edited by

                                          @gjacobse said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                                          @nerdydad said in Office 365 Exchange: 5.2.2 Submission quota exceeded:

                                          I'm guessing this is some kind of mailing server, like an alert or a billing server?

                                          Could you change the settings in the system to send out the emails more sporadically throughout the day, such as 25 messages every 45 minutes or something?

                                          It is for Scan to Email - From a set for Xerox and Canon MFPs.

                                          The issue started on the 16th and not been resolved yet. They use a mail relay, IIS on Server 2012 to O365.

                                          This is why I am asking about IIS here.

                                          1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by

                                            O365 has always had limits like this. it is not new.

                                            This is why I have a postfix server setup at one client.

                                            They send out huge bursts of email every night at 5pm when new pricing is available.

                                            Exchange Online would not let me send through it, so the Postfix server sends out directly.

                                            1 Reply Last reply Reply Quote 0
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