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    iphone Office 365 contacts

    Scheduled Pinned Locked Moved Unsolved IT Discussion
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    • BRRABillB
      BRRABill
      last edited by

      Are you sure contacts are enabled on the account setup screen?

      1 Reply Last reply Reply Quote 0
      • T
        Tyler @DustinB3403
        last edited by

        @dustinb3403 He's using just the regular mail app. Under accounts & Passwords he said the account he is using the Contacts is enabled. When making a change to a contact it's updating it in 365, but when creating a new contact, it's not showing up.

        1 Reply Last reply Reply Quote 0
        • BRRABillB
          BRRABill
          last edited by

          Is it being created in the wrong account?

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            My thought here is he is creating a contact on his phone, and his phone isn't sharing that contact with Office 365.

            Check the local phone contact preferences.

            T 2 Replies Last reply Reply Quote 2
            • T
              Tyler @DustinB3403
              last edited by

              @dustinb3403 Went to contact settings and changed Default account to the correct account now. Seeing if that will issue a good sync here soon.

              DustinB3403D 1 Reply Last reply Reply Quote 1
              • DustinB3403D
                DustinB3403 @Tyler
                last edited by

                @tyler said in iphone Office 365 contacts:

                @dustinb3403 Went to contact settings and changed Default account to the correct account now. Seeing if that will issue a good sync here soon.

                Aren't you interning (or were interning) for @Mike-Davis ?

                Mike DavisM 1 Reply Last reply Reply Quote 0
                • Mike DavisM
                  Mike Davis @DustinB3403
                  last edited by

                  @dustinb3403 If he figures this one out, I'll keep him.

                  Mike DavisM 1 Reply Last reply Reply Quote 1
                  • Mike DavisM
                    Mike Davis @Mike Davis
                    last edited by

                    @DustinB3403 Just kidding, he's been full time with me since last December.

                    DustinB3403D 1 Reply Last reply Reply Quote 1
                    • Mike DavisM
                      Mike Davis
                      last edited by

                      He's working with the end user and I was googling in the back ground since I don't know iPhones.

                      1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403 @Mike Davis
                        last edited by

                        @mike-davis said in iphone Office 365 contacts:

                        @DustinB3403 Just kidding, he's been full time with me since last December.

                        I just remember him from the Spicecorps out there in Albany from last year. (I think it's him)

                        Mike DavisM 1 Reply Last reply Reply Quote 0
                        • Mike DavisM
                          Mike Davis @DustinB3403
                          last edited by

                          @dustinb3403 yep. I think you meant Auburn. We have one coming up Jan 10th.

                          DustinB3403D 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @Mike Davis
                            last edited by

                            @mike-davis said in iphone Office 365 contacts:

                            @dustinb3403 yep. I think you meant Auburn. We have one coming up Jan 10th.

                            Albany, Auburn same thing 😛

                            1 Reply Last reply Reply Quote 0
                            • T
                              Tyler @DustinB3403
                              last edited by

                              @dustinb3403 The default account was it. It didn't sync the ones he created before the switch, so he had to re-create them. Thanks!

                              DustinB3403D 1 Reply Last reply Reply Quote 1
                              • DustinB3403D
                                DustinB3403 @Tyler
                                last edited by

                                @tyler said in iphone Office 365 contacts:

                                @dustinb3403 The default account was it. It didn't sync the ones he created before the switch, so he had to re-create them. Thanks!

                                You're welcome.

                                1 Reply Last reply Reply Quote 0
                                • Mike DavisM
                                  Mike Davis
                                  last edited by

                                  @DustinB3403 Thanks Dustin. Come on out on the 10th and we'll get you something from the bar.

                                  DustinB3403D 1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @Mike Davis
                                    last edited by

                                    @mike-davis said in iphone Office 365 contacts:

                                    Thanks Dustin. Come on out on the 10th and we'll get you something from the bar.

                                    It's a bit of a haul but I may be able to. Do you know if anyone else from the Rochester area is planning to head down there?

                                    1 Reply Last reply Reply Quote 0
                                    • Mike DavisM
                                      Mike Davis
                                      last edited by

                                      not yet.

                                      1 Reply Last reply Reply Quote 0
                                      • bigbearB
                                        bigbear
                                        last edited by

                                        I have lost good contacts to this when I didnt realize that active sync didnt disable the local contacts. Assuming thats what was going on above.

                                        My updated Outlook app keeps freezing up when I search for contacts, but I am using G Suite and Gmail in it, so maybe that makes the difference.

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @bigbear
                                          last edited by

                                          @bigbear said in iphone Office 365 contacts:

                                          I have lost good contacts to this when I didnt realize that active sync didnt disable the local contacts. Assuming thats what was going on above.

                                          My updated Outlook app keeps freezing up when I search for contacts, but I am using G Suite and Gmail in it, so maybe that makes the difference.

                                          they didn't sync to icloud?

                                          bigbearB 1 Reply Last reply Reply Quote 0
                                          • bigbearB
                                            bigbear @Dashrender
                                            last edited by

                                            @dashrender said in iphone Office 365 contacts:

                                            @bigbear said in iphone Office 365 contacts:

                                            I have lost good contacts to this when I didnt realize that active sync didnt disable the local contacts. Assuming thats what was going on above.

                                            My updated Outlook app keeps freezing up when I search for contacts, but I am using G Suite and Gmail in it, so maybe that makes the difference.

                                            they didn't sync to icloud?

                                            I don’t sync to iCloud anymore

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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