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    Freepbx Voicemail Storage Warning

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    freepbx 14 automation
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    • coliverC
      coliver @EddieJennings
      last edited by

      @eddiejennings said in Freepbx Voicemail Storage Warning:

      With Altigen, I had to generate a report, which happened to include the number of messages stored in a user's mailbox, find users who were above whatever threshold set by On High, and send them an E-mail saying "clean your voice mailbox."

      Out of curiosity does this matter? On an appliance system that you can't easily add storage to I understand this but on a system that you can add storage to, and voicemail takes up so little, it seems like this wouldn't be that big of a deal.

      Are your users using Voicemail-to-Email?

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        Good point, is there a reason that you don't just grow the storage?

        bigbearB 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Also, who cares about number of messages instead of total size?

          travisdh1T 1 Reply Last reply Reply Quote 1
          • travisdh1T
            travisdh1 @scottalanmiller
            last edited by

            @scottalanmiller said in Freepbx Voicemail Storage Warning:

            Also, who cares about number of messages instead of total size?

            I'm guessing Those On High, that wouldn't qualify as an intern for @scottalanmiller.

            coliverC 1 Reply Last reply Reply Quote 0
            • coliverC
              coliver @travisdh1
              last edited by

              @travisdh1 said in Freepbx Voicemail Storage Warning:

              @scottalanmiller said in Freepbx Voicemail Storage Warning:

              Also, who cares about number of messages instead of total size?

              I'm guessing Those On High, that wouldn't qualify as an intern for @scottalanmiller.

              Even then it really doesn't make a lot of sense. Why not just tell them, "We don't have to worry about mailbox size limits anymore."

              That being said FreePBX has a hard limit of 9999 minutes of messages in the mailbox. After that is reached it will play a mailbox is full recording.

              1 Reply Last reply Reply Quote 0
              • EddieJenningsE
                EddieJennings
                last edited by

                The issue isn't storage. The issue is more behavior related. There's the belief of multiple messages living in the inbox = messages aren't being heard / processed.

                coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
                • coliverC
                  coliver @EddieJennings
                  last edited by

                  @eddiejennings said in Freepbx Voicemail Storage Warning:

                  The issue isn't storage. The issue is more behavior related. There's the belief of multiple messages living in the inbox = messages aren't being heard / processed.

                  So...what you're telling me is this is an HR problem and not an IT problem? To fix it send messages to email and delete immediately from the phone inbox. No more messages in the inbox.

                  EddieJenningsE 1 Reply Last reply Reply Quote 2
                  • scottalanmillerS
                    scottalanmiller @EddieJennings
                    last edited by

                    @eddiejennings said in Freepbx Voicemail Storage Warning:

                    The issue isn't storage. The issue is more behavior related. There's the belief of multiple messages living in the inbox = messages aren't being heard / processed.

                    So the issue is people living in fairyland and just making things up?

                    1 Reply Last reply Reply Quote 2
                    • EddieJenningsE
                      EddieJennings @coliver
                      last edited by

                      @coliver said in Freepbx Voicemail Storage Warning:

                      So...what you're telling me is this is an HR problem and not an IT problem?

                      Correct.

                      To fix it send messages to email and delete immediately from the phone inbox. No more messages in the inbox.

                      Yep. Knowing where that road will lead, I'll be asked such as "how can we know if they're read." There's really no good solution to this, and the whole scenario is an example of trying to solve behavior through [a device not designed to modify behavior].

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @EddieJennings
                        last edited by

                        @eddiejennings said in Freepbx Voicemail Storage Warning:

                        @coliver said in Freepbx Voicemail Storage Warning:

                        So...what you're telling me is this is an HR problem and not an IT problem?

                        Correct.

                        To fix it send messages to email and delete immediately from the phone inbox. No more messages in the inbox.

                        Yep. Knowing where that road will lead, I'll be asked such as "how can we know if they're read." There's really no good solution to this, and the whole scenario is an example of trying to solve behavior through [a device not designed to modify behavior].

                        One solution... stop accepting VMs. I don't, there is no reason in the post 2000 world to have voice mails. It's an insane, outmoded concept. It's utterly ridiculous that someone who leave a voicemail in the first place unless they are calling from 1982 to explain how one way time travel is now possible, but they are stuck and can't get back but invested a way to call from the past but not to email from it.

                        coliverC EddieJenningsE 2 Replies Last reply Reply Quote 1
                        • EddieJenningsE
                          EddieJennings
                          last edited by

                          I ought to have described the real situation up front. I was truly curious if the functionality I described existed, but really the "real" problem isn't one I can solve.

                          1 Reply Last reply Reply Quote 0
                          • coliverC
                            coliver @scottalanmiller
                            last edited by

                            @scottalanmiller said in Freepbx Voicemail Storage Warning:

                            @eddiejennings said in Freepbx Voicemail Storage Warning:

                            @coliver said in Freepbx Voicemail Storage Warning:

                            So...what you're telling me is this is an HR problem and not an IT problem?

                            Correct.

                            To fix it send messages to email and delete immediately from the phone inbox. No more messages in the inbox.

                            Yep. Knowing where that road will lead, I'll be asked such as "how can we know if they're read." There's really no good solution to this, and the whole scenario is an example of trying to solve behavior through [a device not designed to modify behavior].

                            One solution... stop accepting VMs. I don't, there is no reason in the post 2000 world to have voice mails. It's an insane, outmoded concept. It's utterly ridiculous that someone who leave a voicemail in the first place unless they are calling from 1982 to explain how one way time travel is now possible, but they are stuck and can't get back but invested a way to call from the past but not to email from it.

                            I like this metaphor.

                            1 Reply Last reply Reply Quote 0
                            • EddieJenningsE
                              EddieJennings @scottalanmiller
                              last edited by

                              @scottalanmiller said in Freepbx Voicemail Storage Warning:

                              @eddiejennings said in Freepbx Voicemail Storage Warning:

                              @coliver said in Freepbx Voicemail Storage Warning:

                              So...what you're telling me is this is an HR problem and not an IT problem?

                              Correct.

                              To fix it send messages to email and delete immediately from the phone inbox. No more messages in the inbox.

                              Yep. Knowing where that road will lead, I'll be asked such as "how can we know if they're read." There's really no good solution to this, and the whole scenario is an example of trying to solve behavior through [a device not designed to modify behavior].

                              One solution... stop accepting VMs. I don't, there is no reason in the post 2000 world to have voice mails. It's an insane, outmoded concept. It's utterly ridiculous that someone who leave a voicemail in the first place unless they are calling from 1982 to explain how one way time travel is now possible, but they are stuck and can't get back but invested a way to call from the past but not to email from it.

                              Ha! 🙂

                              1 Reply Last reply Reply Quote 0
                              • bigbearB
                                bigbear @EddieJennings
                                last edited by

                                @eddiejennings said in Freepbx Voicemail Storage Warning:

                                Hail, fellow FreePBX admins! Do any of you know of a mechanism that allows for some kind of warning E-mail to be sent to a [recipient] when a user's voicemail inbox reaches X messages?

                                With Altigen, I had to generate a report, which happened to include the number of messages stored in a user's mailbox, find users who were above whatever threshold set by On High, and send them an E-mail saying "clean your voice mailbox."

                                But with your user count and a $5 Vultr instance I suppose it could become an issue with the number of users you have.

                                Are you not doing voicemail to email?

                                1 Reply Last reply Reply Quote 0
                                • bigbearB
                                  bigbear @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Freepbx Voicemail Storage Warning:

                                  Good point, is there a reason that you don't just grow the storage?

                                  Not possible with Vultr instance, right? Have to expand while virtual machine?

                                  scottalanmillerS Reid CooperR 2 Replies Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @bigbear
                                    last edited by

                                    @bigbear said in Freepbx Voicemail Storage Warning:

                                    @scottalanmiller said in Freepbx Voicemail Storage Warning:

                                    Good point, is there a reason that you don't just grow the storage?

                                    Not possible with Vultr instance, right? Have to expand while virtual machine?

                                    It grows other things too, but it is so cheap to double the storage, it might make sense.

                                    1 Reply Last reply Reply Quote 1
                                    • Reid CooperR
                                      Reid Cooper @bigbear
                                      last edited by

                                      @bigbear said in Freepbx Voicemail Storage Warning:

                                      @scottalanmiller said in Freepbx Voicemail Storage Warning:

                                      Good point, is there a reason that you don't just grow the storage?

                                      Not possible with Vultr instance, right? Have to expand while virtual machine?

                                      With Vultr, you can add block storage on a per GB bases as needed. So yes, you can do it with Vultr without expanding the VM itself.

                                      bigbearB 1 Reply Last reply Reply Quote 1
                                      • bigbearB
                                        bigbear @Reid Cooper
                                        last edited by

                                        @reid-cooper said in Freepbx Voicemail Storage Warning:

                                        @bigbear said in Freepbx Voicemail Storage Warning:

                                        @scottalanmiller said in Freepbx Voicemail Storage Warning:

                                        Good point, is there a reason that you don't just grow the storage?

                                        Not possible with Vultr instance, right? Have to expand while virtual machine?

                                        With Vultr, you can add block storage on a per GB bases as needed. So yes, you can do it with Vultr without expanding the VM itself.

                                        Yeah I guess he is probably in NJ data center. I've only used block storage in winblows server. Not sure how you'd move that location in FreePBX.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @bigbear
                                          last edited by

                                          @bigbear said in Freepbx Voicemail Storage Warning:

                                          @reid-cooper said in Freepbx Voicemail Storage Warning:

                                          @bigbear said in Freepbx Voicemail Storage Warning:

                                          @scottalanmiller said in Freepbx Voicemail Storage Warning:

                                          Good point, is there a reason that you don't just grow the storage?

                                          Not possible with Vultr instance, right? Have to expand while virtual machine?

                                          With Vultr, you can add block storage on a per GB bases as needed. So yes, you can do it with Vultr without expanding the VM itself.

                                          Yeah I guess he is probably in NJ data center. I've only used block storage in winblows server. Not sure how you'd move that location in FreePBX.

                                          LVM

                                          AdamFA 1 Reply Last reply Reply Quote 0
                                          • AdamFA
                                            AdamF @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Freepbx Voicemail Storage Warning:

                                            @bigbear said in Freepbx Voicemail Storage Warning:

                                            @reid-cooper said in Freepbx Voicemail Storage Warning:

                                            @bigbear said in Freepbx Voicemail Storage Warning:

                                            @scottalanmiller said in Freepbx Voicemail Storage Warning:

                                            Good point, is there a reason that you don't just grow the storage?

                                            Not possible with Vultr instance, right? Have to expand while virtual machine?

                                            With Vultr, you can add block storage on a per GB bases as needed. So yes, you can do it with Vultr without expanding the VM itself.

                                            Yeah I guess he is probably in NJ data center. I've only used block storage in winblows server. Not sure how you'd move that location in FreePBX.

                                            LVM

                                            Yep, I did this exact thing on a server with Vultr block storage. It is super easy. Purchase it, attach it to the server, create a mount point and mount the new storage device (shows up as another drive), then done.

                                            In FreePBX Advanced settings, you can even specify an alternative destination for voicemails.

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