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    O365 Email search for Attorney -

    Scheduled Pinned Locked Moved IT Discussion
    o365exchange onlineexchangeoutlookpstexportlegalattorneylitigationinvestigation
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    • gjacobseG
      gjacobse
      last edited by

      I think the issue may be with how I did the initial export. I've recompiled it using this:

      0_1508770041527_2017-10-23 10_10_56-Export search results - Internet Explorer.png

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @gjacobse
        last edited by

        @gjacobse said in O365 Email search for Attorney -:

        @mike-davis said in O365 Email search for Attorney -:

        Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

        No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

        Why would an office being large dictate the use of Outlook?

        1 Reply Last reply Reply Quote 0
        • coliverC
          coliver @gjacobse
          last edited by

          @gjacobse said in O365 Email search for Attorney -:

          @mike-davis said in O365 Email search for Attorney -:

          Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

          No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

          That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

          gjacobseG 1 Reply Last reply Reply Quote 0
          • gjacobseG
            gjacobse @coliver
            last edited by

            @coliver said in O365 Email search for Attorney -:

            @gjacobse said in O365 Email search for Attorney -:

            @mike-davis said in O365 Email search for Attorney -:

            Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

            No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

            That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

            I don't use Outlook any longer either.. but I see it as a Business Use case here....

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @gjacobse
              last edited by

              @gjacobse said in O365 Email search for Attorney -:

              @coliver said in O365 Email search for Attorney -:

              @gjacobse said in O365 Email search for Attorney -:

              @mike-davis said in O365 Email search for Attorney -:

              Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

              No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

              That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

              I don't use Outlook any longer either.. but I see it as a Business Use case here....

              What's the use case?

              gjacobseG 1 Reply Last reply Reply Quote 0
              • gjacobseG
                gjacobse @scottalanmiller
                last edited by

                @scottalanmiller said in O365 Email search for Attorney -:

                @gjacobse said in O365 Email search for Attorney -:

                @coliver said in O365 Email search for Attorney -:

                @gjacobse said in O365 Email search for Attorney -:

                @mike-davis said in O365 Email search for Attorney -:

                Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                I don't use Outlook any longer either.. but I see it as a Business Use case here....

                What's the use case?

                Working with a client's data.

                I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @gjacobse
                  last edited by

                  @gjacobse said in O365 Email search for Attorney -:

                  @scottalanmiller said in O365 Email search for Attorney -:

                  @gjacobse said in O365 Email search for Attorney -:

                  @coliver said in O365 Email search for Attorney -:

                  @gjacobse said in O365 Email search for Attorney -:

                  @mike-davis said in O365 Email search for Attorney -:

                  Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                  No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                  That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                  I don't use Outlook any longer either.. but I see it as a Business Use case here....

                  What's the use case?

                  Working with a client's data.

                  I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                  I don't understand any of this.

                  gjacobseG 1 Reply Last reply Reply Quote 0
                  • gjacobseG
                    gjacobse @scottalanmiller
                    last edited by

                    @scottalanmiller said in O365 Email search for Attorney -:

                    @gjacobse said in O365 Email search for Attorney -:

                    @scottalanmiller said in O365 Email search for Attorney -:

                    @gjacobse said in O365 Email search for Attorney -:

                    @coliver said in O365 Email search for Attorney -:

                    @gjacobse said in O365 Email search for Attorney -:

                    @mike-davis said in O365 Email search for Attorney -:

                    Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                    No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                    That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                    I don't use Outlook any longer either.. but I see it as a Business Use case here....

                    What's the use case?

                    Working with a client's data.

                    I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                    I don't understand any of this.

                    Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                    scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @gjacobse
                      last edited by

                      @gjacobse said in O365 Email search for Attorney -:

                      @scottalanmiller said in O365 Email search for Attorney -:

                      @gjacobse said in O365 Email search for Attorney -:

                      @scottalanmiller said in O365 Email search for Attorney -:

                      @gjacobse said in O365 Email search for Attorney -:

                      @coliver said in O365 Email search for Attorney -:

                      @gjacobse said in O365 Email search for Attorney -:

                      @mike-davis said in O365 Email search for Attorney -:

                      Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                      No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                      That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                      I don't use Outlook any longer either.. but I see it as a Business Use case here....

                      What's the use case?

                      Working with a client's data.

                      I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                      I don't understand any of this.

                      Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                      Again, no idea what you are talking about.

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @gjacobse
                        last edited by

                        @gjacobse said in O365 Email search for Attorney -:

                        @scottalanmiller said in O365 Email search for Attorney -:

                        @gjacobse said in O365 Email search for Attorney -:

                        @scottalanmiller said in O365 Email search for Attorney -:

                        @gjacobse said in O365 Email search for Attorney -:

                        @coliver said in O365 Email search for Attorney -:

                        @gjacobse said in O365 Email search for Attorney -:

                        @mike-davis said in O365 Email search for Attorney -:

                        Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                        No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                        That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                        I don't use Outlook any longer either.. but I see it as a Business Use case here....

                        What's the use case?

                        Working with a client's data.

                        I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                        I don't understand any of this.

                        Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                        Why would clients be bringing you data in PST form?

                        JaredBuschJ 1 Reply Last reply Reply Quote 1
                        • JaredBuschJ
                          JaredBusch @Dashrender
                          last edited by

                          @dashrender said in O365 Email search for Attorney -:

                          @gjacobse said in O365 Email search for Attorney -:

                          @scottalanmiller said in O365 Email search for Attorney -:

                          @gjacobse said in O365 Email search for Attorney -:

                          @scottalanmiller said in O365 Email search for Attorney -:

                          @gjacobse said in O365 Email search for Attorney -:

                          @coliver said in O365 Email search for Attorney -:

                          @gjacobse said in O365 Email search for Attorney -:

                          @mike-davis said in O365 Email search for Attorney -:

                          Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                          No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                          That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                          I don't use Outlook any longer either.. but I see it as a Business Use case here....

                          What's the use case?

                          Working with a client's data.

                          I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                          I don't understand any of this.

                          Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                          Why would clients be bringing you data in PST form?

                          In this case, because that is how Microsoft exports it.

                          gjacobseG scottalanmillerS 2 Replies Last reply Reply Quote 1
                          • gjacobseG
                            gjacobse @JaredBusch
                            last edited by

                            @jaredbusch said in O365 Email search for Attorney -:

                            @dashrender said in O365 Email search for Attorney -:

                            @gjacobse said in O365 Email search for Attorney -:

                            @scottalanmiller said in O365 Email search for Attorney -:

                            @gjacobse said in O365 Email search for Attorney -:

                            @scottalanmiller said in O365 Email search for Attorney -:

                            @gjacobse said in O365 Email search for Attorney -:

                            @coliver said in O365 Email search for Attorney -:

                            @gjacobse said in O365 Email search for Attorney -:

                            @mike-davis said in O365 Email search for Attorney -:

                            Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                            No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                            That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                            I don't use Outlook any longer either.. but I see it as a Business Use case here....

                            What's the use case?

                            Working with a client's data.

                            I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                            I don't understand any of this.

                            Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                            Why would clients be bringing you data in PST form?

                            In this case, because that is how Microsoft exports it.

                            At least someone understand. If you want to be able to actively work WITH the data, you have to have the 'original'... PDFs are great,..

                            Give them the PST file,.. or you PRINT OUT on paper. Which is it?

                            DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @gjacobse
                              last edited by

                              @gjacobse said in O365 Email search for Attorney -:

                              @jaredbusch said in O365 Email search for Attorney -:

                              @dashrender said in O365 Email search for Attorney -:

                              @gjacobse said in O365 Email search for Attorney -:

                              @scottalanmiller said in O365 Email search for Attorney -:

                              @gjacobse said in O365 Email search for Attorney -:

                              @scottalanmiller said in O365 Email search for Attorney -:

                              @gjacobse said in O365 Email search for Attorney -:

                              @coliver said in O365 Email search for Attorney -:

                              @gjacobse said in O365 Email search for Attorney -:

                              @mike-davis said in O365 Email search for Attorney -:

                              Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                              No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                              That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                              I don't use Outlook any longer either.. but I see it as a Business Use case here....

                              What's the use case?

                              Working with a client's data.

                              I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                              I don't understand any of this.

                              Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                              Why would clients be bringing you data in PST form?

                              In this case, because that is how Microsoft exports it.

                              At least someone understand. If you want to be able to actively work WITH the data, you have to have the 'original'... PDFs are great,..

                              Give them the PST file,.. or you PRINT OUT on paper. Which is it?

                              Sure, so this is a single instance. So there might be a need for one or two people to have full outlook for this reason. But not a general expectation that Outlook will be in a large business.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @JaredBusch
                                last edited by

                                @jaredbusch said in O365 Email search for Attorney -:

                                @dashrender said in O365 Email search for Attorney -:

                                @gjacobse said in O365 Email search for Attorney -:

                                @scottalanmiller said in O365 Email search for Attorney -:

                                @gjacobse said in O365 Email search for Attorney -:

                                @scottalanmiller said in O365 Email search for Attorney -:

                                @gjacobse said in O365 Email search for Attorney -:

                                @coliver said in O365 Email search for Attorney -:

                                @gjacobse said in O365 Email search for Attorney -:

                                @mike-davis said in O365 Email search for Attorney -:

                                Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                What's the use case?

                                Working with a client's data.

                                I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                I don't understand any of this.

                                Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                Why would clients be bringing you data in PST form?

                                In this case, because that is how Microsoft exports it.

                                But why is a PST being sent to an attorney, rather than to IT or whoever is doing the searches?

                                gjacobseG 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @gjacobse
                                  last edited by

                                  @gjacobse said in O365 Email search for Attorney -:

                                  @jaredbusch said in O365 Email search for Attorney -:

                                  @dashrender said in O365 Email search for Attorney -:

                                  @gjacobse said in O365 Email search for Attorney -:

                                  @scottalanmiller said in O365 Email search for Attorney -:

                                  @gjacobse said in O365 Email search for Attorney -:

                                  @scottalanmiller said in O365 Email search for Attorney -:

                                  @gjacobse said in O365 Email search for Attorney -:

                                  @coliver said in O365 Email search for Attorney -:

                                  @gjacobse said in O365 Email search for Attorney -:

                                  @mike-davis said in O365 Email search for Attorney -:

                                  Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                  No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                  That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                  I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                  What's the use case?

                                  Working with a client's data.

                                  I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                  I don't understand any of this.

                                  Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                  Why would clients be bringing you data in PST form?

                                  In this case, because that is how Microsoft exports it.

                                  At least someone understand. If you want to be able to actively work WITH the data, you have to have the 'original'... PDFs are great,..

                                  Give them the PST file,.. or you PRINT OUT on paper. Which is it?

                                  I still don't understand. Why is an attorney getting any of this?

                                  gjacobseG 1 Reply Last reply Reply Quote 0
                                  • gjacobseG
                                    gjacobse @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in O365 Email search for Attorney -:

                                    @jaredbusch said in O365 Email search for Attorney -:

                                    @dashrender said in O365 Email search for Attorney -:

                                    @gjacobse said in O365 Email search for Attorney -:

                                    @scottalanmiller said in O365 Email search for Attorney -:

                                    @gjacobse said in O365 Email search for Attorney -:

                                    @scottalanmiller said in O365 Email search for Attorney -:

                                    @gjacobse said in O365 Email search for Attorney -:

                                    @coliver said in O365 Email search for Attorney -:

                                    @gjacobse said in O365 Email search for Attorney -:

                                    @mike-davis said in O365 Email search for Attorney -:

                                    Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                    No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                    That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                    I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                    What's the use case?

                                    Working with a client's data.

                                    I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                    I don't understand any of this.

                                    Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                    Why would clients be bringing you data in PST form?

                                    In this case, because that is how Microsoft exports it.

                                    But why is a PST being sent to an attorney, rather than to IT or whoever is doing the searches?

                                    We are IT, We are the person doing the searches. It's being sent to the Company Owners - who is then forwarding them to the Attorney because of litigation.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • gjacobseG
                                      gjacobse @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in O365 Email search for Attorney -:

                                      @gjacobse said in O365 Email search for Attorney -:

                                      @jaredbusch said in O365 Email search for Attorney -:

                                      @dashrender said in O365 Email search for Attorney -:

                                      @gjacobse said in O365 Email search for Attorney -:

                                      @scottalanmiller said in O365 Email search for Attorney -:

                                      @gjacobse said in O365 Email search for Attorney -:

                                      @scottalanmiller said in O365 Email search for Attorney -:

                                      @gjacobse said in O365 Email search for Attorney -:

                                      @coliver said in O365 Email search for Attorney -:

                                      @gjacobse said in O365 Email search for Attorney -:

                                      @mike-davis said in O365 Email search for Attorney -:

                                      Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                      No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                      That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                      I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                      What's the use case?

                                      Working with a client's data.

                                      I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                      I don't understand any of this.

                                      Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                      Why would clients be bringing you data in PST form?

                                      In this case, because that is how Microsoft exports it.

                                      At least someone understand. If you want to be able to actively work WITH the data, you have to have the 'original'... PDFs are great,..

                                      Give them the PST file,.. or you PRINT OUT on paper. Which is it?

                                      I still don't understand. Why is an attorney getting any of this?

                                      An attorney would normally get this sort of thing for a Civil or other pending court case.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @gjacobse
                                        last edited by

                                        @gjacobse said in O365 Email search for Attorney -:

                                        @scottalanmiller said in O365 Email search for Attorney -:

                                        @jaredbusch said in O365 Email search for Attorney -:

                                        @dashrender said in O365 Email search for Attorney -:

                                        @gjacobse said in O365 Email search for Attorney -:

                                        @scottalanmiller said in O365 Email search for Attorney -:

                                        @gjacobse said in O365 Email search for Attorney -:

                                        @scottalanmiller said in O365 Email search for Attorney -:

                                        @gjacobse said in O365 Email search for Attorney -:

                                        @coliver said in O365 Email search for Attorney -:

                                        @gjacobse said in O365 Email search for Attorney -:

                                        @mike-davis said in O365 Email search for Attorney -:

                                        Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                        No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                        That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                        I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                        What's the use case?

                                        Working with a client's data.

                                        I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                        I don't understand any of this.

                                        Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                        Why would clients be bringing you data in PST form?

                                        In this case, because that is how Microsoft exports it.

                                        But why is a PST being sent to an attorney, rather than to IT or whoever is doing the searches?

                                        We are IT, We are the person doing the searches. It's being sent to the Company Owners - who is then forwarding them to the Attorney because of litigation.

                                        Why do the attorney's want PST versions? I don't follow.

                                        gjacobseG 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @gjacobse
                                          last edited by

                                          @gjacobse said in O365 Email search for Attorney -:

                                          @scottalanmiller said in O365 Email search for Attorney -:

                                          @gjacobse said in O365 Email search for Attorney -:

                                          @jaredbusch said in O365 Email search for Attorney -:

                                          @dashrender said in O365 Email search for Attorney -:

                                          @gjacobse said in O365 Email search for Attorney -:

                                          @scottalanmiller said in O365 Email search for Attorney -:

                                          @gjacobse said in O365 Email search for Attorney -:

                                          @scottalanmiller said in O365 Email search for Attorney -:

                                          @gjacobse said in O365 Email search for Attorney -:

                                          @coliver said in O365 Email search for Attorney -:

                                          @gjacobse said in O365 Email search for Attorney -:

                                          @mike-davis said in O365 Email search for Attorney -:

                                          Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                          No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                          That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                          I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                          What's the use case?

                                          Working with a client's data.

                                          I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                          I don't understand any of this.

                                          Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                          Why would clients be bringing you data in PST form?

                                          In this case, because that is how Microsoft exports it.

                                          At least someone understand. If you want to be able to actively work WITH the data, you have to have the 'original'... PDFs are great,..

                                          Give them the PST file,.. or you PRINT OUT on paper. Which is it?

                                          I still don't understand. Why is an attorney getting any of this?

                                          An attorney would normally get this sort of thing for a Civil or other pending court case.

                                          They would? Why not only get the bits that matter? I'm so lost. You are making conclusions but I don't see the pieces that lead to those conclusions.

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                                          • gjacobseG
                                            gjacobse @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in O365 Email search for Attorney -:

                                            @gjacobse said in O365 Email search for Attorney -:

                                            @scottalanmiller said in O365 Email search for Attorney -:

                                            @jaredbusch said in O365 Email search for Attorney -:

                                            @dashrender said in O365 Email search for Attorney -:

                                            @gjacobse said in O365 Email search for Attorney -:

                                            @scottalanmiller said in O365 Email search for Attorney -:

                                            @gjacobse said in O365 Email search for Attorney -:

                                            @scottalanmiller said in O365 Email search for Attorney -:

                                            @gjacobse said in O365 Email search for Attorney -:

                                            @coliver said in O365 Email search for Attorney -:

                                            @gjacobse said in O365 Email search for Attorney -:

                                            @mike-davis said in O365 Email search for Attorney -:

                                            Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                            No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                            That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                            I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                            What's the use case?

                                            Working with a client's data.

                                            I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                            I don't understand any of this.

                                            Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                            Why would clients be bringing you data in PST form?

                                            In this case, because that is how Microsoft exports it.

                                            But why is a PST being sent to an attorney, rather than to IT or whoever is doing the searches?

                                            We are IT, We are the person doing the searches. It's being sent to the Company Owners - who is then forwarding them to the Attorney because of litigation.

                                            Why do the attorney's want PST versions? I don't follow.

                                            Nothing more to follow, it was exported to PST from Microsoft O365, imported into Outlook and converted to PDF.

                                            It has since been printed on Paper to be FedEx'ed.

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