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    eh? you want to what? something about my DNS and Domain?

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Why are you talking to them? Move your DNS to CloudFlare. Done.

      J 1 Reply Last reply Reply Quote 6
      • scottalanmillerS
        scottalanmiller
        last edited by

        Why would they offer a solution? They are telling you that you can't do what you are doing now, and they are telling you what to do (poorly, because they are making up that you have to keep your DNS with your registrar.)

        jmooreJ 1 Reply Last reply Reply Quote 1
        • jmooreJ
          jmoore @scottalanmiller
          last edited by

          @scottalanmiller Yeah going to have to agree with this. Seems like a strongarm tactic here and its rediculous. No reason I can think of that you would need to do anything they say.

          I'll second the Cloudflare choice. I use it. They have a nice free version but an even better paid option. You should be deciding how to handle things, not that company your talking to.

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by JaredBusch

            Going to jump on the WTF bandwagon here.

            There is no question what to do. Move your DNS elsewhere and tell this company to GTFO.

            1 Reply Last reply Reply Quote 1
            • coliverC
              coliver
              last edited by

              This just reads like extortion. It's not (as they are giving you an option to get out) but still seems like it.

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender
                last edited by

                Hold the phone guys - I haven't been involved in this site ever. In fact I've been more or less told to keep my nose out of it.

                But now we get this letter, and I made an assumption that they were offering

                1. we could self host DNS (of course I'd go to cloudflare) or
                2. they would continue to host DNS, and because I own the registrar, I'd simply need to point to a new DNS server.

                Since I assumed that #2 above, I was fine with my boss picking it.

                Turns out, they can only host the DNS if they also own the domain name (i.e. the registrar and the DNS have to be on the same server.

                Now clearly Scott saw this from their poorly written information, but I did not.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Why would your boss choose option 2? Makes no sense.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                    Why would your boss choose option 2? Makes no sense.

                    because see post above yours.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @dashrender said in eh? you want to what? something about my DNS and Domain?:

                      Hold the phone guys - I haven't been involved in this site ever. In fact I've been more or less told to keep my nose out of it.

                      But now we get this letter, and I made an assumption that they were offering

                      1. we could self host DNS (of course I'd go to cloudflare) or
                      2. they would continue to host DNS, and because I own the registrar, I'd simply need to point to a new DNS server.

                      Since I assumed that #2 above, I was fine with my boss picking it.

                      Turns out, they can only host the DNS if they also own the domain name (i.e. the registrar and the DNS have to be on the same server.

                      Now clearly Scott saw this from their poorly written information, but I did not.

                      Ah, now I see. She didn't read what they had stated so picked the wrong thing.

                      1 Reply Last reply Reply Quote 0
                      • stacksofplatesS
                        stacksofplates
                        last edited by

                        I used to have a site hosted (shared) through FastDomain. When the price almost doubled in two years I decided to jump ship. They did a similar thing. They required you to have your DNS and registrar through them. So I just switched to CloudFlare and GoDaddy.

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Yup, CF + GD here, too.

                          1 Reply Last reply Reply Quote 1
                          • bbigfordB
                            bbigford
                            last edited by

                            Option 1: Stop doing any kind of business with us.

                            Option 2: Only do business with us.

                            I'd go with option 1 if they are trying to force me into doing something I don't want to do.

                            scottalanmillerS DashrenderD jmooreJ 3 Replies Last reply Reply Quote 2
                            • scottalanmillerS
                              scottalanmiller @bbigford
                              last edited by

                              @bbigford said in eh? you want to what? something about my DNS and Domain?:

                              Option 1: Stop doing any kind of business with us.

                              Option 2: Only do business with us.

                              I'd go with option 1 if they are trying to force me into doing something I don't want to do.

                              That sums it up.

                              1 Reply Last reply Reply Quote 1
                              • DashrenderD
                                Dashrender @bbigford
                                last edited by

                                @bbigford said in eh? you want to what? something about my DNS and Domain?:

                                Option 1: Stop doing any kind of business with us.

                                Option 2: Only do business with us.

                                I'd go with option 1 if they are trying to force me into doing something I don't want to do.

                                huh - yeah I don't read it that way at all... that said - it is one of the worst technical written pieces I've seen in a long time!

                                bbigfordB scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • bbigfordB
                                  bbigford @Dashrender
                                  last edited by

                                  @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                  @bbigford said in eh? you want to what? something about my DNS and Domain?:

                                  Option 1: Stop doing any kind of business with us.

                                  Option 2: Only do business with us.

                                  I'd go with option 1 if they are trying to force me into doing something I don't want to do.

                                  huh - yeah I don't read it that way at all... that said - it is one of the worst technical written pieces I've seen in a long time!

                                  How could you not read it that way? You have DNS with Remedy and your site with GoDaddy... they say in option 1 "with this option, you can just move your DNS off to GoDaddy", effectively no longer doing business with them, or option 2 "with this option, you agree to move your domain from GoDaddy over to us. We will then control your DNS and domain services." effectively cutting off that much more business with GoDaddy and giving Remedy even more business.

                                  DashrenderD 1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                    @bbigford said in eh? you want to what? something about my DNS and Domain?:

                                    Option 1: Stop doing any kind of business with us.

                                    Option 2: Only do business with us.

                                    I'd go with option 1 if they are trying to force me into doing something I don't want to do.

                                    huh - yeah I don't read it that way at all... that said - it is one of the worst technical written pieces I've seen in a long time!

                                    It seemed pretty clear. They won't allow the one thing that you want. You either need to jump in with both feet or leave.

                                    1 Reply Last reply Reply Quote 1
                                    • DashrenderD
                                      Dashrender @bbigford
                                      last edited by

                                      @bbigford said in eh? you want to what? something about my DNS and Domain?:

                                      @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                      @bbigford said in eh? you want to what? something about my DNS and Domain?:

                                      Option 1: Stop doing any kind of business with us.

                                      Option 2: Only do business with us.

                                      I'd go with option 1 if they are trying to force me into doing something I don't want to do.

                                      huh - yeah I don't read it that way at all... that said - it is one of the worst technical written pieces I've seen in a long time!

                                      How could you not read it that way? You have DNS with Remedy and your site with GoDaddy... they say in option 1 "with this option, you can just move your DNS off to GoDaddy",

                                      OK that's right

                                      effectively no longer doing business with them,

                                      This is not correct - the webserver itself is still hosted by them.

                                      or option 2 "with this option, you agree to move your domain from GoDaddy over to us. We will then control your DNS and domain services." effectively cutting off that much more business with GoDaddy and giving Remedy even more business.

                                      I've not heard of calling the thing you register with your registrar simply called 'domain' this is the part that confused me. Besides DNS, what else does being the registrar allow someone to control?

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                        VWiCLuC.png

                                        We will no longer be able to host your DNS records without also hosting your domain.

                                        This one line spells everything out. All the rest is repetition of this line or explanation for it. This one line tells you what is happening and what your options are. It's got everything spelled quite clearly, I think.

                                        Then two options were give.

                                        Option 1: You will need to set your DNS records up with your current registrar.
                                        Option 2: Remedy takes over hosting of your domain.

                                        But the options are just long form of what the original sentence said. The only odd thing that they do in the whole document is refer to registrar services as "domain hosting." But that's pretty clear since that is all that they do.

                                        DashrenderD 1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @Dashrender
                                          last edited by

                                          @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                          Besides DNS, what else does being the registrar allow someone to control?

                                          A Registrar holds your account legal information including ownership and contact info and lists who is your DNS master source. Registrars don't host DNS, they host the listing of who your DNS provider is.

                                          1 Reply Last reply Reply Quote 1
                                          • J
                                            Jimmy9008 @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                            Why are you talking to them? Move your DNS to CloudFlare. Done.

                                            Agree, entirely.

                                            1 Reply Last reply Reply Quote 1
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