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    HP ProLiant Server - Fan Failure

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @Joy
      last edited by

      @Joyfano said:

      @scottalanmiller said:

      Go into the ILO and it will produce a hardware report for you and tell you if there are any fans that have had a problem.

      Finally were able to open the server we cannot use the ILO because the server will shutdown after 2 minutes.
      When we turn on the server seems all fans are working but we cannot identify which one causing loud noise.

      But ILO is on when the server is off. Don't turn on the server to access the ILO.

      1 Reply Last reply Reply Quote 0
      • MattKingM
        MattKing
        last edited by

        @Joyfano said:

        dl320e gen8

        Ahh bummer, I was going to hook you up if it was something ancient haha.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Also warn them about using a DL320 as a production server. That is not a server meant to be used that way, that is a cluster node, not a standalone server. The DL360 is the standalone server meant to be used in this way. SMBs should never look at DL320 models.

          1 Reply Last reply Reply Quote 0
          • ?
            A Former User
            last edited by

            What's it hosting? I wouldn't have a problem with it for a testing server or a non critical intranet server. Wouldn't use it for much else.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @A Former User
              last edited by

              @thecreativeone91 said:

              What's it hosting? I wouldn't have a problem with it for a testing server or a non critical intranet server. Wouldn't use it for much else.

              I think that it is their only production server.

              JoyJ 1 Reply Last reply Reply Quote 0
              • JoyJ
                Joy @scottalanmiller
                last edited by

                @scottalanmiller said:

                @thecreativeone91 said:

                What's it hosting? I wouldn't have a problem with it for a testing server or a non critical intranet server. Wouldn't use it for much else.

                I think that it is their only production server.

                Yes it is our production server

                1 Reply Last reply Reply Quote 0
                • JoyJ
                  Joy
                  last edited by

                  I got an update from the boss he says they already looking for the replacement of Fan.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    They should have been long ago 😉

                    JoyJ 1 Reply Last reply Reply Quote 0
                    • JoyJ
                      Joy @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      They should have been long ago 😉

                      Hmm You know the boss is not around. he is in New York.

                      1 Reply Last reply Reply Quote 0
                      • StrongBadS
                        StrongBad
                        last edited by

                        Did you manage to get the server fixed?

                        JoyJ 1 Reply Last reply Reply Quote 0
                        • JoyJ
                          Joy @StrongBad
                          last edited by

                          @StrongBad said:

                          Did you manage to get the server fixed?

                          We haven't manage to fix the server. We are still waiting for the new replacement of fan. Maybe this week hopefully.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Wow, in the US replacement parts are the same day 😞

                            Given how long it takes to get parts, it seems like better machines, backup machines and better response time from management to get moving on replacements would happen.

                            ? 1 Reply Last reply Reply Quote 0
                            • JoyJ
                              Joy
                              last edited by

                              After 25 days finally our Server is Up and Working now
                              Thank you for all replies..

                              JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 1
                              • JaredBuschJ
                                JaredBusch @Joy
                                last edited by

                                @Joyfano said:

                                After 25 days finally our Server is Up and Working now
                                Thank you for all replies..

                                just, wow.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Joy
                                  last edited by

                                  @Joyfano said:

                                  After 25 days finally our Server is Up and Working now
                                  Thank you for all replies..

                                  That's crazy, but glad to see you back up and working again.

                                  JoyJ 1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    Wow, in the US replacement parts are the same day 😞

                                    Given how long it takes to get parts, it seems like better machines, backup machines and better response time from management to get moving on replacements would happen.

                                    dat's why "i'm proud to be an American where replacement parts are free"

                                    scottalanmillerS JoyJ 2 Replies Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @A Former User
                                      last edited by

                                      @Hubtech said:

                                      @scottalanmiller said:

                                      Wow, in the US replacement parts are the same day 😞

                                      Given how long it takes to get parts, it seems like better machines, backup machines and better response time from management to get moving on replacements would happen.

                                      dat's why "i'm proud to be an American where replacement parts are free"

                                      ANd they often have "same month" replacement turn around time.

                                      1 Reply Last reply Reply Quote 0
                                      • ?
                                        A Former User
                                        last edited by

                                        Well that's a long RTO...

                                        1 Reply Last reply Reply Quote 0
                                        • JoyJ
                                          Joy @A Former User
                                          last edited by

                                          @Hubtech said:

                                          @scottalanmiller said:

                                          Wow, in the US replacement parts are the same day 😞

                                          Given how long it takes to get parts, it seems like better machines, backup machines and better response time from management to get moving on replacements would happen.

                                          dat's why "i'm proud to be an American where replacement parts are free"

                                          Won't you believe guys that the replacement is from AMERICA?

                                          1 Reply Last reply Reply Quote 0
                                          • JoyJ
                                            Joy @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            @Joyfano said:

                                            After 25 days finally our Server is Up and Working now
                                            Thank you for all replies..

                                            That's crazy, but glad to see you back up and working again.

                                            Thanks guys.. Well as of this time our Server room/Computer room is cold and no one changing the temperature.

                                            1 Reply Last reply Reply Quote 0
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