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    HP ProLiant Server - Fan Failure

    IT Discussion
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    • MattKingM
      MattKing @Joy
      last edited by

      @Joyfano said:

      Just this morning our Production server making loud noise and when i checked Fan of server its not working. Any moment i am sure it will shutdown again..
      I haven't encountered this problem before.
      Have you encountered this before? If yes, how did you manage to resolve the problem?
      Except from replacing the Fan is there any basic troubleshooting that you can advise?
      Thanks 😞 😞

      What model? Can you jot down the iLo report?

      JoyJ 1 Reply Last reply Reply Quote 0
      • ?
        A Former User
        last edited by

        or you can procure and plug in a new fan....you need to fix it before it overheats too many times 🙂

        1 Reply Last reply Reply Quote 1
        • JoyJ
          Joy @MattKing
          last edited by

          @MattKing said:

          @Joyfano said:

          Just this morning our Production server making loud noise and when i checked Fan of server its not working. Any moment i am sure it will shutdown again..
          I haven't encountered this problem before.
          Have you encountered this before? If yes, how did you manage to resolve the problem?
          Except from replacing the Fan is there any basic troubleshooting that you can advise?
          Thanks 😞 😞

          What model? Can you jot down the iLo report?

          HP Proliant dl320e gen8

          1 Reply Last reply Reply Quote 0
          • JoyJ
            Joy @scottalanmiller
            last edited by

            @scottalanmiller said:

            Go into the ILO and it will produce a hardware report for you and tell you if there are any fans that have had a problem.

            Finally were able to open the server we cannot use the ILO because the server will shutdown after 2 minutes.
            When we turn on the server seems all fans are working but we cannot identify which one causing loud noise.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender
              last edited by

              Why would your system shutdown after 2 min because of an iLo visit?

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Joy
                last edited by

                @Joyfano said:

                @scottalanmiller said:

                Go into the ILO and it will produce a hardware report for you and tell you if there are any fans that have had a problem.

                Finally were able to open the server we cannot use the ILO because the server will shutdown after 2 minutes.
                When we turn on the server seems all fans are working but we cannot identify which one causing loud noise.

                But ILO is on when the server is off. Don't turn on the server to access the ILO.

                1 Reply Last reply Reply Quote 0
                • MattKingM
                  MattKing
                  last edited by

                  @Joyfano said:

                  dl320e gen8

                  Ahh bummer, I was going to hook you up if it was something ancient haha.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Also warn them about using a DL320 as a production server. That is not a server meant to be used that way, that is a cluster node, not a standalone server. The DL360 is the standalone server meant to be used in this way. SMBs should never look at DL320 models.

                    1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User
                      last edited by

                      What's it hosting? I wouldn't have a problem with it for a testing server or a non critical intranet server. Wouldn't use it for much else.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @A Former User
                        last edited by

                        @thecreativeone91 said:

                        What's it hosting? I wouldn't have a problem with it for a testing server or a non critical intranet server. Wouldn't use it for much else.

                        I think that it is their only production server.

                        JoyJ 1 Reply Last reply Reply Quote 0
                        • JoyJ
                          Joy @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @thecreativeone91 said:

                          What's it hosting? I wouldn't have a problem with it for a testing server or a non critical intranet server. Wouldn't use it for much else.

                          I think that it is their only production server.

                          Yes it is our production server

                          1 Reply Last reply Reply Quote 0
                          • JoyJ
                            Joy
                            last edited by

                            I got an update from the boss he says they already looking for the replacement of Fan.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              They should have been long ago 😉

                              JoyJ 1 Reply Last reply Reply Quote 0
                              • JoyJ
                                Joy @scottalanmiller
                                last edited by

                                @scottalanmiller said:

                                They should have been long ago 😉

                                Hmm You know the boss is not around. he is in New York.

                                1 Reply Last reply Reply Quote 0
                                • StrongBadS
                                  StrongBad
                                  last edited by

                                  Did you manage to get the server fixed?

                                  JoyJ 1 Reply Last reply Reply Quote 0
                                  • JoyJ
                                    Joy @StrongBad
                                    last edited by

                                    @StrongBad said:

                                    Did you manage to get the server fixed?

                                    We haven't manage to fix the server. We are still waiting for the new replacement of fan. Maybe this week hopefully.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Wow, in the US replacement parts are the same day 😞

                                      Given how long it takes to get parts, it seems like better machines, backup machines and better response time from management to get moving on replacements would happen.

                                      ? 1 Reply Last reply Reply Quote 0
                                      • JoyJ
                                        Joy
                                        last edited by

                                        After 25 days finally our Server is Up and Working now
                                        Thank you for all replies..

                                        JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 1
                                        • JaredBuschJ
                                          JaredBusch @Joy
                                          last edited by

                                          @Joyfano said:

                                          After 25 days finally our Server is Up and Working now
                                          Thank you for all replies..

                                          just, wow.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Joy
                                            last edited by

                                            @Joyfano said:

                                            After 25 days finally our Server is Up and Working now
                                            Thank you for all replies..

                                            That's crazy, but glad to see you back up and working again.

                                            JoyJ 1 Reply Last reply Reply Quote 0
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