OWA and Office 365

gjacobse

Previously I had the iPhone 4,.. not compatible with O365 and the new OWA software.

So now I have a 5c and when I enter my UID and Pass - it fails. I can't see it being due to my MX record not pointing correctly,.. but I've tried both [email protected] and [email protected]. Both directions fail.

What would cause that?

thanksajdotcom

@g.jacobse said:

Previously I had the iPhone 4,.. not compatible with O365 and the new OWA software.

So now I have a 5c and when I enter my UID and Pass - it fails. I can't see it being due to my MX record not pointing correctly,.. but I've tried both [email protected] and [email protected]. Both directions fail.

What would cause that?

If you're using Office365, what is your server address? It should be outlook.office365.com and smtp.office365.com for SMTP. Can you verify these?

thanksajdotcom

Also, what type of account are you selecting when you create the account?

gjacobse

@ajstringham said:

@g.jacobse said:

Previously I had the iPhone 4,.. not compatible with O365 and the new OWA software.

So now I have a 5c and when I enter my UID and Pass - it fails. I can't see it being due to my MX record not pointing correctly,.. but I've tried both [email protected] and [email protected]. Both directions fail.

What would cause that?

If you're using Office365, what is your server address? It should be outlook.office365.com and smtp.office365.com for SMTP. Can you verify these?

Good question on teh server address.. I've searched for that a few times over the last month and have yet to find out.
As for what type of account was created - Not sure what you mean there... @scottalanmiller and NTG got me set up with my organization on O365.

thanksajdotcom

@g.jacobse said:

@ajstringham said:

@g.jacobse said:

Previously I had the iPhone 4,.. not compatible with O365 and the new OWA software.

So now I have a 5c and when I enter my UID and Pass - it fails. I can't see it being due to my MX record not pointing correctly,.. but I've tried both [email protected] and [email protected]. Both directions fail.

What would cause that?

If you're using Office365, what is your server address? It should be outlook.office365.com and smtp.office365.com for SMTP. Can you verify these?

Good question on teh server address.. I've searched for that a few times over the last month and have yet to find out.
As for what type of account was created - Not sure what you mean there... @scottalanmiller and NTG got me set up with my organization on O365.

Right, but when you're choosing an account type, there is usually an option for Exchange and/or ActiveSync. You want to make sure you create that type of account. Don't use IMAP, or it won't work right.

gjacobse

I must be missing something in the translation (not language). Looking at the Main O365 Users console I don't see how that would be.
Looking in Exchange, OWA Activsync is not disabled. IMAP POP3 are.

Or do you mean when setting it up on my phone... ?

As the song says - Blame it on my ADD....

thanksajdotcom

@g.jacobse said:

I must be missing something in the translation (not language). Looking at the Main O365 Users console I don't see how that would be.
Looking in Exchange, OWA Activsync is not disabled. IMAP POP3 are.

Or do you mean when setting it up on my phone... ?

As the song says - Blame it on my ADD....

There are different types of accounts you can choose when setting up an account. It may be listed as corporate. You want that, the IMAP server is outlook.office365.com and the SMTP is smtp.office365.com. Username is full email, and email is full email. Enter password. You want SSL. I don't see what you could be missing here.

@g.jacobse said:

I must be missing something in the translation (not language). Looking at the Main O365 Users console I don't see how that would be.
Looking in Exchange, OWA Activsync is not disabled. IMAP POP3 are.

Or do you mean when setting it up on my phone... ?

As the song says - Blame it on my ADD....

He means on your phone. Do you have the 4 or the 4s? If it's the 4S i can verify that it says Exchange when you're trying to setup a new mail account. the rest should autoconfigure.

There is also a Outlook app for phones with push notifications. It only works with O365 not regular exchange. But I prefer it over using the built mail app, because when you add a corporate account to the phone it always wants to try (on both android and iOS) to make that the place to store calendar events and contacts.

thanksajdotcom

@thecreativeone91 said:

There is also a Outlook app for phones with push notifications. It only works with O365 not regular exchange. But I prefer it over using the built mail app, because when you add a corporate account to the phone it always wants to try (on both android and iOS) to make that the place to store calendar events and contacts.

That's exactly why you use it. Why wouldn't you want your calendar and contacts synced?

@ajstringham said:

@thecreativeone91 said:

There is also a Outlook app for phones with push notifications. It only works with O365 not regular exchange. But I prefer it over using the built mail app, because when you add a corporate account to the phone it always wants to try (on both android and iOS) to make that the place to store calendar events and contacts.

That's exactly why you use it. Why wouldn't you want your calendar and contacts synced?

Why would I want my personal contacts on NTG's O365? I keep my personal and professional life very very separate. The outlook app has Contacts and Calendar from Exchange with in it but it doesn't sync your local contacts.

Dashrender

I do the same on Android. I use Touchdown to separate personal from business.

thanksajdotcom

I like it all integrated and together, but that's me.