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    OneDrive for Business Critical error!

    IT Discussion
    office 365 windows 8.1 odfb onedrive for business
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    • T
      technobabble
      last edited by scottalanmiller

      I am getting OneDrive for Business Critical Error:
      OneDrive for Business needs to close because there isn't enough memory available. Please close some programs and restart.
      Error Description: Not enough storage is available to complete this operation.
      HRESULT: 0x8007000e
      AssertTag: 0x13be72c

      Google points me to Microsoft technet site which borrows answer from http://www.mokonamodoki.com/skydrive-pro-critical-error

      Before I do any of the above steps, I noticed that ODfB is syncing and has 9,976 remaining. I checked the ODfB folder and most of the folders have red Xs. Total size is 4.8GB.

      I also have 37 sync errors which consist of .htaccess and .json files.

      Should I do groove clean all which clears the cache and settings?

      DashrenderD 2 Replies Last reply Reply Quote 1
      • thanksajdotcomT
        thanksajdotcom
        last edited by

        Is this on a web server? Check permissions on the files.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Sounds like a good place to start.

          1 Reply Last reply Reply Quote 0
          • T
            technobabble
            last edited by

            Sorry, it's MS hosted O365. It has worked well for over 6 months and just last week I started getting the error.

            thanksajdotcomT 1 Reply Last reply Reply Quote 0
            • thanksajdotcomT
              thanksajdotcom @technobabble
              last edited by

              @technobabble said:

              Sorry, it's MS hosted O365. It has worked well for over 6 months and just last week I started getting the error.

              You said it's a .htaccess file and .json files. Could it be a security setting blocking it?

              1 Reply Last reply Reply Quote 0
              • T
                technobabble
                last edited by

                On ODfB I keep website backups for my clients. I have done this since day one.

                ODfB doesn't like to sync these files, but I usually ignore the errors. I have never found a place for ODfB to allow these files to be synced unless I zip the client's website backup folder.

                thanksajdotcomT 1 Reply Last reply Reply Quote 0
                • thanksajdotcomT
                  thanksajdotcom @technobabble
                  last edited by

                  @technobabble said:

                  On ODfB I keep website backups for my clients. I have done this since day one.

                  ODfB doesn't like to sync these files, but I usually ignore the errors. I have never found a place for ODfB to allow these files to be synced unless I zip the client's website backup folder.

                  I would say zip it then. It'd be easier to manage at least.

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Must be something like hidden files being skipped.

                    1 Reply Last reply Reply Quote 1
                    • DashrenderD
                      Dashrender @technobabble
                      last edited by

                      @technobabble said:

                      Before I do any of the above steps, I noticed that ODfB is syncing and has 9,976 remaining. I checked the ODfB folder and most of the folders have red Xs. Total size is 4.8GB.

                      What is ODfB?

                      C 1 Reply Last reply Reply Quote 0
                      • C
                        Carnival Boy @Dashrender
                        last edited by

                        @Dashrender said:

                        What is ODfB?

                        I'm guessing OneDrive for Business.

                        DashrenderD T 2 Replies Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @Carnival Boy
                          last edited by

                          @Carnival-Boy said:

                          @Dashrender said:

                          What is ODfB?

                          I'm guessing OneDrive for Business.

                          So many letters, so little time 🙂 thanks!

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @technobabble
                            last edited by Dashrender

                            @technobabble said:

                            Error Description: Not enough storage is available to complete this operation.
                            HRESULT: 0x8007000e
                            AssertTag: 0x13be72c

                            I take it that you're not actually out of space in you ODfB account? How about on the local machine? If ODfB has to make a 'sync copy' would you run out of local disk space?

                            T 1 Reply Last reply Reply Quote 0
                            • T
                              technobabble @Carnival Boy
                              last edited by

                              @Carnival-Boy yepper!

                              1 Reply Last reply Reply Quote 0
                              • T
                                technobabble @Dashrender
                                last edited by

                                @Dashrender Local drive has 113 GB free.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Try renaming one of those files without the dot in the front. I bet that it syncs.

                                  thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                  • thanksajdotcomT
                                    thanksajdotcom @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    Try renaming one of those files without the dot in the front. I bet that it syncs.

                                    Agreed.

                                    1 Reply Last reply Reply Quote 0
                                    • T
                                      technobabble
                                      last edited by

                                      Very inconvenient to rename xyz.jason files or .htaccess files, especially since they are backup website files.

                                      I am now zipping all the website backups, again inconvenient, I have had 1 to 1 backups since 2003 without issues with other backup programs.

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @technobabble
                                        last edited by

                                        @technobabble said:

                                        I have had 1 to 1 backups since 2003 without issues with other backup programs.

                                        OneDrive for Business is not a backup program.

                                        C 1 Reply Last reply Reply Quote 0
                                        • T
                                          technobabble
                                          last edited by

                                          Yeah, I know I saw that I wrote that after I hit submit.

                                          However the ability to have my data in ODfB for my clients websites means that I can do a restore from anywhere.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            I think that there are probably better ways to get similar results. A sync system for backup works pretty poorly. Why not just SFTP? Or RSYNC? Or even SVN or GIT?

                                            If you are automating ODFB, though, you could automate the zipping.

                                            1 Reply Last reply Reply Quote 0
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